Question about Toshiba DKT2010SD Phone

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Message light blinking

Hi,

Our system is a basic set up......For some reason, the phones are blinking with the message light......I think one of the bone heads in the warehouse was messing with the phones while we were out of the office.....anyhoo, how can I get this stupid light to quit blinking??

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  • 146 Answers

Someone has left a message. to cancel, lift handset, dial # 409

Here are full instructions...enjoy !
http://www.comtechphones.com/pdfs/StrataDKTUserGuide.pdf?PHPSESSID=128813042b5cff092586d2d5ea84c493

Posted on Jan 10, 2008

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Problem: An employee pushes the Message button to receive a message but it calls someone else's desk. This is caused by whichever extension the phone forwards to when pushing the Message light. For example: if the person at 333 pushes their blinking message light and it forwards to 316 that means that the person at 316 most likely tried to call 333, got a busy signal and accidentally pushed the Message button before hanging up thus setting 333 to call forward to their extension when they got off the phone.


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No it is not. that is for dialing home, pager or whatever. the voice mail system needs to have message notification on for your extension and the code it uses. This is done by your tech. If the phone will get a message ligt when moved to an extension that it is known working, on then it is NOT the phone. It is either the phone system or the voice mail system programming.

 

Let me know,

Thanks.

Bob

 

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