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I have a front load washer model no. 417.44142400. It was starting into the final spin when it exploded with noise and kept spinning very loudly. After I moved the cycle ahead and got it to shut off I was able to open the door. I noticed the stainless steel basket was pushed back away from the door with a half inch gap at least between the rubber molding and the basket. I hope that's enough info. Thanks, Dave

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  • vettxman Nov 18, 2009

    Yes I think that is very likely what is wrong with it. Thanks Dave

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  • Washing Mach... Master
  • 19,396 Answers

Hi.


You have collapsed either the drum bearing spider, or the pulley.

The drum bearing is built in with the shell, and is part pictured in the big circle, on diagram below. The pulley is part 26 on diagram.

I have a front load - 9028788.png


Here the parts.

Shell/bearin

Pulley

The rear of the drum must be inspected to find and replace the broken part. If the pulley is OK, then replacing shell/bearing assembly is quite a challenging job, not for beginners.


Here diagrams and parts for your appliance:

If you want a quote on repair, then you can call the Sears number listed on the owners manual.

Let me know if you have more question.

Please do not forget to leave feedback.

thanks.

Posted on Nov 18, 2009

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