Question about Computers & Internet

2 Answers

My Hitachi SimpleTough external harddrive is not being recognized by my computer. It is plugged into the computer and the light is on and it sounds like there is something running inside. What can I do to make my computer see the drive? Or what may be wrong with this device?

Posted by on

2 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 156 Answers

Try restarting the computer with the drive connected. That should work. If no, right click over My PC, then Device managing. If the disk has a ? near to it, call Hitachi for replacement.

Posted on Nov 18, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 2 Answers

You have to restart your computer then before the window or operating system will pop up you have to press DELETE then it will show the setting of your cpu then you have to set your default optimize just choose default optimize using arrow key the hit the enter button then hit Y,to save the setting hit F10 it will detect by your computer automatically

Posted on Nov 18, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My hard drive is not being recognize


A Hitachi USB external hard drive is a device that acts as portable, removable storage for your personal computer. If you need additional space to house files on your computer but don't want to go to the trouble of installing an internal drive inside the case, a USB external hard drive is your best option. These drives are "plug and play" devices, which means that very little can actually go wrong. If you're having problems, fixing them shouldn't take more than a minute or two.

Check your connections. A USB cable needs to be connecting your Hitachi external hard drive to your computer. Your external hard drive's power cable also needs to be plugged into a functional wall outlet, surge protector, extension cord or power strip. Make sure your Hitachi USB external hard drive is turned to "On." An "On/Off" button is present on the front of the unit. If the indicator light around said button is not illuminated, the drive is "Off" and your computer won't be able to recognize it. Press it to turn it on and then try to access your drive again. Format your hard drive. If your Hitachi USB external hard drive doesn't currently have a file system on it, you won't be able to use it to store data. Open up the "Computer" icon in the "Start" menu. Right-click on your USB external hard drive's icon and click "Format." Click "Start." This will install a file system on your Hitachi USB external hard drive. After this process is finished, you will now be able to use your drive. Restart your computer. Certain models of computers (especially older models) won't recognize new hardware unless your computer boots with the hardware already connected. Leave your USB drive plugged in and restart your computer. Once you do this, your Hitachi USB external hard drive should appear as normal in the "Computer" folder with all of your other drives. Hope this helps.

Jan 06, 2013 | Computers & Internet

1 Answer

My Hitatchi 250GB External Harddrive is not working at all when plugged in to any computer I own/use It makes soft beeping sounds for several minutes and then becomes silent The lights are on, showing


take the hard drive to a computer repair shop but from your description , it may be dead
if it is a disc type hard drive , then continually moving it around is not good for the delicate workings
if it is dead , replace it with a solid state hard drive which has no moving parts and is a lot more robust

May 05, 2017 | Hitachi SimpleDrive Mini 250GB USB 20...

3 Answers

Hard drive clicks, fails to read but powers up. Approx 100GB of music files held and needs recovering. Laptop initially picks up drive on connecting to USB port but then drops out due to read failure.Drive...


Inside that plastic external case of the Hitachi XL 1000 external harddrive, is a regular desktop computer sized harddrive.

It is a SATA type of harddrive.
It is 3.5 inches across in Width. (3 and a half inches)
1 TB in size.

Looks similar to this example,

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=5589521&CatId=2459

On the back end of the Harddrive is where it's power cable, and data cable are attached.

Inside the case of the Hitachi also is a small circuit board. (PCB or Printed Circuit Board)
The SATA harddrive is connected to this small circuit board.

The small circuit board, or Interface PCB , is attached directly to the Harddrive.
Or cables (Wires) are used to connect it to the Harddrive.
The Interface PCB is connected to the computer, via the USB cable that is attached to the Interface PCB.

It is this small circuit board that usually goes bad.
(Unless the external harddrive was on, and dropped. Then the problem is the Harddrive)

There are two solutions;

One, buy an 3.5 SATA external enclosure, and use the Harddrive as an external harddrive again.

Two, install it as a Slave drive in a desktop computer, and retrieve all your information. Burn to disk/s, or flashdrive/s.

When using a SATA harddrive as a Slave drive, there are NO jumper pins to mess with.
DO NOT change any jumpers on the back of a SATA harddrive.
(These are for the factory)

This is an example of a 3.5 SATA external enclosure,

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=2145406&CatId=2780

There are no guides to open a Hitachi XL 1000's case, to my knowledge.
It isn't something the manufacturer wants stated.

However opening the external enclosure (Case) isn't that tough. It falls under the same as this model,

http://www.youtube.com/watch?v=hQ_vjyvK28A

Here we see at 3:00 through 5:00, that the Harddrive is attached directly to the Interface PCB.
Just remove the Harddrive from the chassis, and unplug it from the Interface PCB.

For additional questions please post in a Comment.

Regards,
joecoolvette

Oct 02, 2011 | Hitachi 1TB External USB 2.0 Hard Drive

1 Answer

I have several computers at home, and none og them can recognize this portable device. Hitachi 250 GB Mod: SDM/250RW


1) Power:

It may be the problem that occurs with a lot of USB powered devices jrherrer. Not enough power provided.

The USB cable plugged into the computer, provides signal wires for transferring information back, and forth, and also provides 5 Volts DC for power. (Two D cell flashlight batteries produce 3 Volts DC)

http://en.wikipedia.org/wiki/USB

[ Below shows the Signal pins, and the Voltage pins of the USB B Mini style connector, (Male), used to connect to the SimpleDrive Mini external harddrive,

Pin 1 is for the 5 Volts DC Positive (Wire color - Red)
Pin 2 is for the D- Signal (Wire color - White)
Pin 3 is for the D+ Signal (Wire color - Green)
Pin 4 is not connected. (Or sometimes joined to Pin 5 with a Resistor)
Pin 5 is for the Ground (Wire color - Black)

Just added info in case you wanted to know ]

From what I see the SDM/250RW has a USB port on the side, and a DC Power Jack, used for an AC adapter, also.
(Round port with a pin in the center)

http://www.hitachigst.com/tech/techlib.nsf/techdocs/0C876B7AB91B23988825773F006BEA02/$file/SD_Mini_DS_final.pdf


From what I see stated from Hitachi, and sellers on the 'net, the AC adapter may not be provided.
Many of those who provide a review state that both the USB cable, and the AC adapter is needed to provide enough power. Seems to be a power hungry external harddrive

It's a 2.5 Hitachi SATA laptop harddrive inside that external case. (The Harddrive is 2 and a half inches across in Width. Common size used for laptops)

When using an external device powered by a USB cable there are general guidelines to follow,
A) The USB cable should not be more than 2 feet in length
B) Connect the device directly to your computer, instead of through a hub, or other device, unless the USB hub has it's own power.


2) USB cable:

Could be a faulty USB cable, although I imagine you have tried different ones by now.


3) Interface Circuit Board:

The Hitachi SATA 2.5 harddrive inside the SImpleDrive Mini SDM/250RW, plugs into a small circuit board located inside that external case.

Components on the circuit board may be fried, or the Harddrive may have come loose from the interface.

Loose from the interface
To explain;
The back of the harddrive has connector pins sticking out.
The interface has socket holes which the pins insert into.

Faulty circuit board
The external case of the SimpleDrive Mini SDM/250RW can be carefully opened up, and the Hitachi SATA 2.5 harddrive extracted out.

Another inexpensive external case for a 2.5 SATA harddrive can be procured, and the Hitachi harddrive put in it.

Example of a 2.5 SATA external enclosure,

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=3743049&CatId=2781

Nov 22, 2010 | Hitachi SimpleDrive Mini 250GB USB 20...

1 Answer

Why won't my computer recognize my removable device


First make sure usb cable connected to harddrive is working fine.
try it in different usb ports.
Press windows key +R key so you can see run then type in run "devmgmt.msc" then press ok so you can see device manager uninstall all usb drivers then it automatic install usb drivers.
then check.
Also you need to change registry for that type in run "regedit" then press ok then you can see registry editor then locate below key.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11­CE-BFC1-08002BE10318}
And remove upper filter and lower filter.Then restart computer then check.
If your harddrive still not recognized then you need to repair your harddrive.Try your harddrive in different computer if it is not recognized on another computer then your harddrive has internal issue.

Let me know if you need further assistance.
Thanks for using FixYa

May 19, 2010 | Maxtor OneTouch 4 500GB External USB 2.0...

1 Answer

I was restoring the system in my laptop and I have forgoteen to unplug the external hdd toshiba 120 gb mk1234gax hdd2d16. After I have choosen to restore the system of the laptop have initiated, I...


it sounds as that you have flashed the usb port. take the harddrive to someone with a computer and plug it in theirs. if it still does not work remove from case and plug the harddrive straight in to yours.

Dec 04, 2009 | Computers & Internet

5 Answers

My Hitachi SimpleTough external harddrive is not being recognized by my computer. It is plugged into the computer, so I do not think it is 'power source' issue. It is not listed in the tree to the left...


Hello

Does the computer make a sound, or recognize that there is a device plugged into your computer. If it does,does it give you the pop up that the device is not recognized?

If so, try plugging in the external into one of the back USB ports at the back of your computer case. Also shut down your computer unplug the power cable to the computer itself for 5 - 10 minutes. This worked for me.

If the computer recognize that there is a device plugged in, but just does not show in My computer, here is how you fix this.

If the HHD gets power and you can feel the drive spinning, you can try these steps and see if your problem is solved. Go to:
control panel
Administrative tools
Computer management
Storage
Disc management

Now you should see your drive in the schematic below. Right click on it and choose the option to change drive letter or paths. Now just assign a new drive letter to the drive, restart your computer and it should work fine.

If you cannot see any power light flickering or feel movement on the drive when you power it up, then there is a other problem. Hope this can help you.Feel free to leave a comment if this doesn't work so we can try something else.

Best regards
Andrea

Nov 11, 2009 | Computers & Internet

2 Answers

One month old hard disk (Hitachi SimpleTough) stopped working


Maybe the disk is good and the board is dead...
Pull the disk out from the case, and connect it directly to the PC, via IDE or Sata cable, whatever the disk is...

Sep 14, 2009 | Hitachi Computers & Internet

3 Answers

Purchased Hitachi simpleTOUGH about a 1 mo ago. Now have issues!


My Simple Tough has failed early too, and I bet in the same way. It powers up and lights up but neither of my computers can recognize it. Have you come across a fix. Has Hitachi done good by you?

Aug 22, 2009 | Hitachi Computers & Internet

1 Answer

Windows XP will not recognize my WD 250GB Harddrive


Just plug your USB HDD directly into your MBoard's USB port...

Feb 09, 2009 | Western Digital 250GB MyBook External USB...

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

460 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

kakima

Level 3 Expert

102366 Answers

David Payne
David Payne

Level 3 Expert

14161 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...