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My canon mx320 says that theres a paper jam somewhere, bt upon looking inside i ddnt see any paper stuck. the printer still says document in adf - press ok to eject. any help?

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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caroldon
  • 17130 Answers

SOURCE: I have a canon pixma

Possible that the in-detect sensors to the printer could be faulty resulting in detecting a false signal to indicate there is a paper jam. Since you have confirmed the auto document feed to be free from any jams the possible chance of the detector circuit in the mother board is also a possible chance.
If so the mother board must be checked for any loose connections, tighten all the leads.
You can remove printer from PC, un-install and reinstall then connect printer to confirm if there is any driver issues.
If none of the above works the Canon service must be consulted for estimation.

Posted on Nov 30, 2010

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  • 1 Answer

SOURCE: I have the Canon MX320

I am having the same problem with mine. I was searching the internet and found that there is a reset procedure but would not work with mine. Possibly it will work for you. Here is the link.
http://answers.yahoo.com/question/index?qid=20101021184850AArskGS.

If it does not work or you find something out with your please let me know

Posted on Jan 18, 2011

alpug
  • 1961 Answers

SOURCE: canon mx320...i dont have a

on the top of your printer, the ADF section (Automatic Document Feeder) where the documents is feed to for faxing, check if there is a paper stuck in it.
or better open the ADFcover and examine a latch switch make sure it is standing up right.

Posted on Mar 04, 2011

  • 1 Answer

SOURCE: Canon MX330 - trying to use ADF. No doc inside on

Canon Pixma MX330, ADF error, Code : 2,103,0
Here's what I found. There were no stuck gears or pieces of plastic caught anywhere.
The ****** can still feed paper, except for (consistently) the last page -->error/stuck.
1) In order to CLEAR THE ERROR you need to do two things
a) & b):
a) Press OK, WITH THE HOOD OPEN, with a piece of paper loaded in the ADF, being careful to grab the paper manually as it comes out of the bottom of the hood.
b) Windex the strip of glass surface which sits under the ADF next to the platen. This needs to be done with attention to minute detail, and a bright LED flashlight; since ink smudges off of documents and collects on the glass with alarming frequency. The machine may think these smudges are caught/jammed paper.
2) In order to SCAN a stack of paper, add one blank sheet to the bottom of your document. This page will be the one that
fails to clear the ADF, generates an error, and must be manually cleared before the next job.
The rest of your pages will have already scanned.

Repeat Every Time You Use it

Posted on Apr 15, 2011

alpug
  • 1961 Answers

SOURCE: my canon pixma MX320 reads document in ADF how do

Hello!

Please check on the ADF section if there is a jammed paper and remove it. ADF stands for Automatic Document Feeder, it is where you put the paper for faxing.

It is also better to check the paper sensor on the ADF section and see if it return back to its normal position. Open the cover of the ADF section, you will find a white plastic that click when your press down and lifted up back when release. This is the paper feed sensor. If this do not return to normal position, you will need to have it replaced by a certified printer technician.

Removing the power cord at the back and leaving it for at least 30 minutes will sometimes do the trick of removing the error on your printer.

Posted on Jun 29, 2011

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Hi there, I got a Canon Pixma MX320. One year ago, there got the error of "Document in ADF" and actually there was no any jammed paper. I sent it to Service Center and was fixed. But two month...


If the device is not functioning properly or to clear memory, reset it. important.gif Important: If resetting the printer's power does not clear the error or return the machine to a functioning state, it may be necessary to attempt a service reset. for instructions to attempt a service reset.

  1. On the operator panel, press and hold the <ON/OFF> button for one second. (The display will go blank.)

    Note: It may be necessary to unplug the power cord if pressing the ON/OFF button does not shut off the printer.

  2. Wait approximately ten seconds and then press the <ON/OFF> button again.

  3. Wait until the device has completed its cycling process before submitting another job request.

Service Reset:
  1. On the operator panel, press and hold the <ON/OFF> button for one second to power off the printer. (The display will go blank.)

    Note: It may be necessary to unplug the power cord if pressing the ON/OFF button does not shut off the printer.

  2. Confirm the printer is not on and then unplug the power cord from the back of the printer.
    If the power cord was disconnected (as stated in step 1) in order to shut off the printer, go to step 3.

  3. Press the <ON/OFF> button repeatedly five times.

  4. Re-connect the power cord.

  5. Press the <ON/OFF> button to power the printer back on.

  6. Wait until the device has completed its cycling process before submitting another job request.
Solution:2 Load documents properly into the MX310 document feeder

Load the documents properly into the Automatic Document Feeder (ADF) Fan the documents and then align the edges before loading them into ADF.
  1. Remove all documents from the ADF.

  2. Fan out the sheets of paper well so that they do not stick together.

  3. Stack the documents on a flat surface to align the edges of the paper.
  4. Insert the top of the document, face up, into the ADF until a beep is heard.

Ensure that the edge of the document stack is in line with the Paper Size Mark (A) imprinted on the Document Tray.

Aug 30, 2011 | Canon PIXMA MX320 Color USB InkJet Printer

2 Answers

My canon pixma MX320 reads document in ADF how do I get rid of this to be able to use my printer?


Hello!

Please check on the ADF section if there is a jammed paper and remove it. ADF stands for Automatic Document Feeder, it is where you put the paper for faxing.

It is also better to check the paper sensor on the ADF section and see if it return back to its normal position. Open the cover of the ADF section, you will find a white plastic that click when your press down and lifted up back when release. This is the paper feed sensor. If this do not return to normal position, you will need to have it replaced by a certified printer technician.

Removing the power cord at the back and leaving it for at least 30 minutes will sometimes do the trick of removing the error on your printer.

Jun 08, 2011 | Canon PIXMA MX320 Color USB InkJet Printer

2 Answers

Cannot clear error message "Document


Hi nigel_lester,

This error message "Document in ADF" that you are getting means that you need to remove foreign object from the Automatic Document Feeder (ADF). Kindly follow the procedure below in clearing document jams:

Document jams in the ADF (Document Tray)

1. First, press Stop/Reset.
2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF. 3. Then, open the Feeder Cover.
4. From under the roller to the Feeder Cover side, remove the jammed page.
5. If a document is not jammed, check the document feed area if there's foreign material. If there's any, carefully remove it.
6. Close the Feeder Cover.

NOTE:
  • If documents remain in the ADF after pressing during scanning, [Document in ADF] will appear on the LCD. Press so that the remaining document is automatically fed out.
  • When rescanning the document after clearing the error, rescan it from the first page.

Document jams in the ADF (inner side)

1. Press Stop/Reset.
2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF, then open the Feeder Cover.
3. Raise the paper release lever (A) then remove the jammed page from under the roller to the Feeder Cover side.
4. Open the Document Cover and pull out the document from the inner side.
5. Close the Document Cover.
6. Close the Feeder Cover.

Note: When rescanning the document after clearing the error, rescan it from the first page.

Hope it helps.

Thank you for using Fixya.

Apr 02, 2011 | Canon Office Equipment & Supplies

1 Answer

Canon mx320...i dont have a document jam but error message keeps saying remove documnet from adf file and eject documnet..i have checked all of my connections and turned the power off and on ..removed...


on the top of your printer, the ADF section (Automatic Document Feeder) where the documents is feed to for faxing, check if there is a paper stuck in it.
or better open the ADFcover and examine a latch switch make sure it is standing up right.

Feb 28, 2011 | Canon PIXMA MX320 Color USB InkJet Printer

1 Answer

How to clear adf paper jam?


adf is the top part of the printer from where you feed the paper for copying. adf is automatic document feeder. open the top cover and see if there is any paper in it, remove the paper and close it again and it will reset the paper jam.if it doesn't reset then there could be a small piece of paper stuck somewhere.

Jan 06, 2011 | HP LaserJet M1522nf Multifunction Printer...

1 Answer

My cannon printer says there is is a document in adf. there is no paper jam


Look for tiny frangments of paper jammed. If all clear, reset entire system and try again.

Jan 03, 2011 | Canon PIXMA MX320 Color USB InkJet Printer

2 Answers

I have a Cannon Pixma MX320 all in one printer and I cant get it to stop saying document in ADF


Issue: ERROR LCD: DOCUMENT IN ADF
Solution: Remove foreign object from the Automatic Document Feeder (ADF) - MX310
Check the Automatic Document Feeder (ADF) for obstructions
Follow this procedure to check the ADF for obstructions. You do not need to turn off the power when clearing document jams.
Document jams in the ADF (Document Tray)
  1. Press <Stop/Reset>.

  2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF, then open the Feeder Cover.

    openfeeder.gif


  3. Remove the jammed page from under the roller to the Feeder Cover side.


    remjammed.gif
  4. Pull out the jammed document from the ADF. If the document cannot be easily pulled out, proceed to section Document jams in the ADF (inner side).

    pullout.gif

  5. After removing the jammed document or if a document is not jammed, check the document feed area to make sure there is no foreign material. If you find foreign material, carefully remove it.
  6. Close the Feeder Cover.

    Note : If documents remain in the ADF after pressing the Stop/Reset button during scanning, "DOCUMENT IN ADF" appears on the LCD. Press the OK button so that the remaining document is automatically fed out.

    When rescanning the document after clearing the error, rescan it from the first page.

    Note: The document may not feed properly depending on the media type, or your environment, such as when the temperature and humidity are either too high or too low.
    In this case, reduce the number of document pages to approximately half of the loading capacity. Another alternative is to scan from the platen glass
    .

  • If documents remain in the ADF after pressing <Stop/Reset> during scanning, [Document in ADF] will appear on the LCD. Press <OK> so that the remaining document is automatically fed out.
  • When rescanning the document after clearing the error, rescan it from the first page.



Document jams in the ADF (inner side)
  1. Press <Stop/Reset>.

  2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF, then open the Feeder Cover.


    openfeeder.gif
  3. Raise the paper release lever (A) then remove the jammed page from under the roller to the Feeder Cover side.

    remjammed.gif

  4. Open the Document Cover and pull out the document from the inner side.

    opendoccover.gif

  5. Close the Document Cover.

  6. Close the Feeder Cover.

    Note: When rescanning the document after clearing the error, rescan it from the first page.
Document jams in the ADF (Document Output Slot)
If the document is jammed in the Document Output Slot, pull it out.
pulloutofslot.gif Note: When rescanning the document after clearing the error, rescan it from the first page.


Trust this is helpful. Please vote. :)

Dec 12, 2010 | Canon PIXMA MX310 All-In-One Printer

3 Answers

Canon MX330 - trying to use ADF. No doc inside on


Canon Pixma MX330, ADF error, Code : 2,103,0
Here's what I found. There were no stuck gears or pieces of plastic caught anywhere.
The ****** can still feed paper, except for (consistently) the last page -->error/stuck.
1) In order to CLEAR THE ERROR you need to do two things
a) & b):
a) Press OK, WITH THE HOOD OPEN, with a piece of paper loaded in the ADF, being careful to grab the paper manually as it comes out of the bottom of the hood.
b) Windex the strip of glass surface which sits under the ADF next to the platen. This needs to be done with attention to minute detail, and a bright LED flashlight; since ink smudges off of documents and collects on the glass with alarming frequency. The machine may think these smudges are caught/jammed paper.
2) In order to SCAN a stack of paper, add one blank sheet to the bottom of your document. This page will be the one that
fails to clear the ADF, generates an error, and must be manually cleared before the next job.
The rest of your pages will have already scanned.

Repeat Every Time You Use it

Sep 11, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Help


check weather any piece of paper stucked inside the adf. Next check the paper sensor in the adf , it may be stucked or broken . .

Apr 15, 2008 | Canon imageCLASS MF5550 All-In-One Laser...

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