Question about Apple iPod nano

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My Ipod was locked when I connected it to my computer. Now it is totally locked up

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  • peter_orenzo Nov 18, 2009

    Sorry, did not work

  • peter_orenzo Nov 18, 2009

    it is stuck on a song title. And is "Now Playing", but is locked. My itunes does not recognize it

  • peter_orenzo Nov 18, 2009

    you're a genius, thanks!!!!

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1 Answer

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  • Master
  • 350 Answers

That happened to me and it worked again after I reset it (hold the center and menu button at the same time for about 10 seconds). You can also start toggling the hold button a bunch of times on and off and then try the above reset method. I just did this the other night for a friends daughter who wanted another ipod cause her's was "broke."
I hope this helps and good luck!
my Ipod was locked when - 075fbfc.png

Posted on Nov 18, 2009

  • 1 more comment 
  • CURT
    CURT Nov 18, 2009

    What screen is on the ipod and does your computer or itunes recognize it?

  • CURT
    CURT Nov 18, 2009


    1. Toggle the Hold switch on and off. (Set it to Hold, then turn it off again.)

    2. Press and hold the Menu and Select buttons for at least 10 seconds

    3. release the Menu and Select buttons and
      immediately press and hold the Select and the Play/Pause buttons until
      the Disk Mode screen appears.
    try this to see if you can get it into disk mode


  • CURT
    CURT Nov 18, 2009

    also when hooking it up to your computer use a different USB port

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How to Unlock Screen Lock

According to Apple, if you have forgotten the code, you can unlock the iPod by doing the following:

Connect your iPod to the primary computer you use it with (the first one iPod synced with), and open iTunes. When you disconnect iPod from the computer, it will no longer be locked.
If you can't unlock iPod using either [the code or connecting it to the computer you use to manage its songs]. . . you can restore your iPod to factory settings using iPod Updater. Please note that this will erase all data on your iPod.Afterwards, you can add your music and data back to your iPod.
If you want to change the primary computer that your iPod is associated with, do this:
1. Restore your iPod. Warning: The restore process cannot be undone. All of your songs and files will be deleted. Always make a backup of your important data.
2. Connect your iPod to the computer that you want to be the primary computer.
3. Open iTunes and synchronize.

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I have an ipod touch and its locked how do i un lock it my baby brother played with it and locked it


Connect your iPod to the primary computer you use it with (the first one iPod synced with), and open iTunes. When you disconnect iPod from the computer, it will no longer be locked. If you can't unlock iPod using either [the code or connecting it to the computer you use to manage its songs]. . . you can restore your iPod to factory settings using iPod Updater. Please note that this will erase all data on your iPod. Afterwards, you can add your music and data back to your iPod. If you want to change the primary computer that your iPod is associated with, do this: 1. Restore your iPod. Warning: The restore process cannot be undone. All of your songs and files will be deleted. Always make a backup of your important data. 2. Connect your iPod to the computer that you want to be the primary computer. 3. Open iTunes and synchronize.

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1 Answer

Can you unlock my ipod nano


In the Apple Support Site, Apple notes that the "Screen Lock" function:

Allows you to set a 4-digit combination to prevent someone else from using your iPod while it is not attached to a computer. When an iPod is locked, you must enter the combination to unlock the screen. This feature is different from the Hold switch in that the Hold switch only prevents iPod from turning on accidentally -- not keeping snoops out.

Screen Lock only locks users out of the user interface. It does not encrypt data on your iPod. For example, if you use Screen Lock and then connect your iPod to a computer, you'll be able to manage music on your iPod with iTunes and access all data on it in disk mode (contacts, notes, and any other files you have stored on the iPod).

This support document also provides additional information on locking and unlocking the iPod. According to Apple, if you have forgotten the code, you can unlock the iPod by doing the following:

Connect your iPod to the primary computer you use it with (the first one iPod synced with), and open iTunes
. When you disconnect iPod from the computer, it will no longer be locked.

If you can't unlock iPod using either [the code or connecting it to the computer you use to manage its songs]. . . you can restore your iPod to factory settings using iPod Updater. Please note that this will erase all data on your iPod. Afterwards, you can add your music and data back to your iPod.

If you want to change the primary computer that your iPod is associated with, do this:

1. Restore your iPod. Warning: The restore process cannot be undone. All of your songs and files will be deleted. Always make a backup of your important data.

2. Connect your iPod to the computer that you want to be the primary computer.

3. Open iTunes and synchronize.

Apple also notes that company "representatives cannot unlock an iPod if you forget your combination. If you can't unlock your iPod and you don't have access to the primary computer, your only option is to restore the iPod, which will erase all music and data."

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1 Answer

How can i unlock my ipod nano 4GB


"Screen Lock" is provided by the iPod nano, iPod (5G), and subsequently released iPod models. Earlier iPods do not offer this feature.
In the Apple Support Site, Apple notes that the "Screen Lock" function:
Allows you to set a 4-digit combination to prevent someone else from using your iPod while it is not attached to a computer . When an iPod is locked, you must enter the combination to unlock the screen. This feature is different from the Hold switch in that the Hold switch only prevents iPod from turning on accidentally -- not keeping snoops out. Screen Lock only locks users out of the user interface. It does not encrypt data on your iPod. For example, if you use Screen Lock and then connect your iPod to a computer, you'll be able to manage music on your iPod with iTunes and access all data on it in disk mode (contacts, notes, and any other files you have stored on the iPod). This support document also provides additional information on locking and unlocking the iPod. According to Apple, if you have forgotten the code, you can unlock the iPod by doing the following:
Connect your iPod to the primary computer you use it with (the first one iPod synced with), and open iTunes. When you disconnect iPod from the computer, it will no longer be locked. If you can't unlock iPod using either [the code or connecting it to the computer you use to manage its songs]. . . you can restore your iPod to factory settings using iPod Updater. Please note that this will erase all data on your iPod. Afterwards, you can add your music and data back to your iPod. If you want to change the primary computer that your iPod is associated with, do this: 1. Restore your iPod. Warning: The restore process cannot be undone. All of your songs and files will be deleted. Always make a backup of your important data. 2. Connect your iPod to the computer that you want to be the primary computer. 3. Open iTunes and synchronize. Apple also notes that company "representatives cannot unlock an iPod if you forget your combination. If you can't unlock your iPod and you don't have access to the primary computer, your only option is to restore the iPod, which will erase all music and data."

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1 Answer

I forgot my passcode for my ipod nano 2 gb. How do i unlock it with out plugging the ipod into the computer


reposting again..

"Screen Lock" is provided by the iPod nano, iPod (5G), and subsequently released iPod models. Earlier iPods do not offer this feature.
In the Apple Support Site, Apple notes that the "Screen Lock" function:
Allows you to set a 4-digit combination to prevent someone else from using your iPod while it is not attached to a computer . When an iPod is locked, you must enter the combination to unlock the screen. This feature is different from the Hold switch in that the Hold switch only prevents iPod from turning on accidentally -- not keeping snoops out. Screen Lock only locks users out of the user interface. It does not encrypt data on your iPod. For example, if you use Screen Lock and then connect your iPod to a computer, you'll be able to manage music on your iPod with iTunes and access all data on it in disk mode (contacts, notes, and any other files you have stored on the iPod). This support document also provides additional information on locking and unlocking the iPod. According to Apple, if you have forgotten the code, you can unlock the iPod by doing the following:
Connect your iPod to the primary computer you use it with (the first one iPod synced with), and open iTunes. When you disconnect iPod from the computer, it will no longer be locked. If you can't unlock iPod using either [the code or connecting it to the computer you use to manage its songs]. . . you can restore your iPod to factory settings using iPod Updater. Please note that this will erase all data on your iPod. Afterwards, you can add your music and data back to your iPod. If you want to change the primary computer that your iPod is associated with, do this: 1. Restore your iPod. Warning: The restore process cannot be undone. All of your songs and files will be deleted. Always make a backup of your important data. 2. Connect your iPod to the computer that you want to be the primary computer. 3. Open iTunes and synchronize. Apple also notes that company "representatives cannot unlock an iPod if you forget your combination. If you can't unlock your iPod and you don't have access to the primary computer, your only option is to restore the iPod, which will erase all music and data."

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2 Answers

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"Screen Lock" is provided by the iPod nano, iPod (5G), and subsequently released iPod models. Earlier iPods do not offer this feature.
In the Apple Support Site, Apple notes that the "Screen Lock" function:
Allows you to set a 4-digit combination to prevent someone else from using your iPod while it is not attached to a computer. When an iPod is locked, you must enter the combination to unlock the screen. This feature is different from the Hold switch in that the Hold switch only prevents iPod from turning on accidentally -- not keeping snoops out. Screen Lock only locks users out of the user interface. It does not encrypt data on your iPod. For example, if you use Screen Lock and then connect your iPod to a computer, you'll be able to manage music on your iPod with iTunes and access all data on it in disk mode (contacts, notes, and any other files you have stored on the iPod). This support document also provides additional information on locking and unlocking the iPod. According to Apple, if you have forgotten the code, you can unlock the iPod by doing the following:
Connect your iPod to the primary computer you use it with (the first one iPod synced with), and open iTunes. When you disconnect iPod from the computer, it will no longer be locked. If you can't unlock iPod using either [the code or connecting it to the computer you use to manage its songs]. . . you can restore your iPod to factory settings using iPod Updater. Please note that this will erase all data on your iPod. Afterwards, you can add your music and data back to your iPod. If you want to change the primary computer that your iPod is associated with, do this: 1. Restore your iPod. Warning: The restore process cannot be undone. All of your songs and files will be deleted. Always make a backup of your important data. 2. Connect your iPod to the computer that you want to be the primary computer. 3. Open iTunes and synchronize. Apple also notes that company "representatives cannot unlock an iPod if you forget your combination. If you can't unlock your iPod and you don't have access to the primary computer, your only option is to restore the iPod, which will erase all music and data."

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1 Answer

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"Screen Lock" is provided by the iPod nano, iPod (5G), and subsequently released iPod models. Earlier iPods do not offer this feature.
In the Apple Support Site, Apple notes that the "Screen Lock" function:
Allows you to set a 4-digit combination to prevent someone else from using your iPod while it is not attached to a computer. When an iPod is locked, you must enter the combination to unlock the screen. This feature is different from the Hold switch in that the Hold switch only prevents iPod from turning on accidentally--not keeping snoops out. Screen Lock only locks users out of the user interface. It does not encrypt data on your iPod. For example, if you use Screen Lock and then connect your iPod to a computer, you'll be able to manage music on your iPod with iTunes and access all data on it in disk mode (contacts, notes, and any other files you have stored on the iPod). This support document also provides additional information on locking and unlocking the iPod. According to Apple, if you have forgotten the code, you can unlock the iPod by doing the following:
Connect your iPod to the primary computer you use it with (the first one iPod synced with), and open iTunes. When you disconnect iPod from the computer, it will no longer be locked. If you can't unlock iPod using either [the code or connecting it to the computer you use to manage its songs]. . . you can restore your iPod to factory settings using iPod Updater. Please note that this will erase all data on your iPod. Afterwards, you can add your music and data back to your iPod. If you want to change the primary computer that your iPod is associated with, do this: 1. Restore your iPod. Warning: The restore process cannot be undone. All of your songs and files will be deleted. Always make a backup of your important data. 2. Connect your iPod to the computer that you want to be the primary computer. 3. Open iTunes and synchronize. Apple also notes that company "representatives cannot unlock an iPod if you forget your combination. If you can't unlock your iPod and you don't have access to the primary computer, your only option is to restore the iPod, which will erase all music and data."

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3 Answers

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you first have to find out if it's a screen lock (you can succesfully connect it to your computer) or a "manage lock" (connecting doesn't work too)

if it's a screen lock, connect the ipod the the computer you first used it with (the one you used to install the ipod), open itunes and then disconnect again, it should be unlocked

if it's a manage lock, connect the ipod to the computer and restore the factory settings, warning, this will erase ALL data.
then reconnect it and synchronise

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