Question about Refrigerators

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MDZ2766GE will not make ice. Water functions work. Ice drive motor works. Shut off arm is in the correct postion. No frozen ice in ice tray or blocking ice dispensing arms from moving in tray. No water even seem to cycle into the tray for ice production.

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  • grantleclair Nov 18, 2009

    That is not my case. I have not had a power failure. There are no indicator lights on the inside of the Freezer.

  • grantleclair Nov 18, 2009

    MDZ2766GE will not make ice. Water functions work. Ice drive motor works. Shut off arm is in the correct postion. No frozen ice in ice tray or blocking ice dispensing arms from moving in tray. No water even seem to cycle into the tray for ice production.

  • grantleclair Nov 18, 2009

    I don't think that this is my problem but I will give it a try. Is it possible to force a ice making cycle to confirm the line is no longer frozen?

  • grantleclair Nov 18, 2009

    The line was not frozen. I was able to diconnect the line and blow air through it after I shut off the water. I checked the line from the bottom of the fridge to the icemaker.

  • grantleclair Nov 18, 2009

    MDZ2766GE will not make ice. Water functions work. Ice drive motor works. Shut off arm is in the correct postion. No frozen ice in ice tray or blocking ice dispensing arms from moving in tray. No water even seem to cycle into the tray for ice production.


    Comments:
    Nov 18, 2009 - That is not my case. I have not had a power failure. There are no indicator lights on the inside of the Freezer.
    Nov 18, 2009 - MDZ2766GE will not make ice. Water functions work. Ice drive motor works. Shut off arm is in the correct postion. No frozen ice in ice tray or blocking ice dispensing arms from moving in tray. No water even seem to cycle into the tray for ice production.
    Nov 18, 2009 - I don't think that this is my problem but I will give it a try. Is it possible to force a ice making cycle to confirm the line is no longer frozen?
    Nov 18, 2009 - The line was not frozen. I was able to diconnect the line and blow air through it after I shut off the water. I checked the line from the bottom of the fridge to the icemaker.
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3 Answers

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Hello Grant, The easist way to determine just where the problem with the ice maker is, is by doing some preliminary work to zero in on the core problem. By doing this, we can be sure of the faulty part, or if the entire ice maker is due for replacement.

Let's start with pouring some water into the ice maker and see if it freezes and ejects into the ice bin. Please empty the ice bin so you can tell when/if the ice maker cycles and drops the ice into the bin.

Also, as you well know, make sure the "bin full" auto shut off arm is in the down position, so the ice maker will operate. If after a couple of hours the ice does drop into the bin, check to see if the water has frozen and if the eject arm with all the little "fingers" is trying to push the ice out of the cube tray. If the little fingers are resting against the ice cubes and the ice isn't getting ejected, the small defroster built into the ice maker has failed and you'll need to replace the ice maker.

If the ice cubes are getting ejected, check to see if any water was dispensed into the ice maker. If not, check to see if the water inlet line might be frozen by shining a flashlight into the water funnel to see if you can see any ice build up. If you do, the line is frozen and the fastest way is to manually defrost the fridge/freezer to get the water flowing again. If it is not frozen, it could still be a frozen water inlet line, just the frozen section could be inside the freezer wall.


Now you'll have to pull the fridge out and get to the backside for the next steps. Start by looking at the water line going into the freezer, is it visibly frozen, hard to tell, so you'll have to remove the water line from the back of the fridge/freezer (the one that goes up to the freezer section) and lets see if any water flows out of it. Cycle the ice maker, lift the ice maker arm and lower it to start another cycle. You'll need a bucket and some towels to get any excess water that (hopefully) flows out the line when the ice maker calls for water.

If you don't get any water flowing at all, it is very likely a faulty water inlet valve and you'll have to replace that. If you get water flowing and shutting off, then we're back to a frozen water line and you need to manually defrost the entire fridge/freezer to get the line thawed and working again. grab some coolers and load them up, and shut off the fridge and leave all doors open for 6-8 hours to fully thaw it out.

The water inlet valve is located at the lower rear of the unit and you'll have to take off the access panel (unplug the fridge from the wall outlet and turn off the water supply valve). It's a good idea to take some pictures with your camera phone or digital camera of the set-up before you start, so you'll have a reference of where everything goes.

Remove the screw(s) that hold the water inlet valve on the frame and disconnect the water lines (mark them as to where they go - picture time again) and remove the old valve and install the new one.

These steps should help you zero in on the cause of the faulty ice maker and get you running again.

If you can get the complete model number of your fridge, you can get a free line drawing and parts list for it by going to:

http://www.searspartsdirect.com/partsdirect/index.action

It is very helpful to have the line drawings as it shows where all the parts are located in the fridge and freezer.

Hope you find this Very Helpful and best regards!

Posted on Nov 18, 2009

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Hello. I can assist you. What you will find upon close examination is that the water in the supply line to your ice maker has frozen. Use a blow dryer to thaw out that supply line and you will be all set. Thanks for using fixya!

Posted on Nov 18, 2009

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Hi
The power outage could have fried the emitter boards that tell your ice make to make ice. Open the freezer door and look on the right side of the freezer where you turn the i/m on and off. If the little light flashes twice then pauses, its great. Now hold down the flapper on the left side of the freezer, make sure not to block the hole. Does the light turn solid on the right. If it's on,then its ok. If either of these tests fail, you probably have a faulty emitter board. If those function properly, then most likely your i/m needs to be replaced.
Thanks for contacting fixya.com

Posted on Nov 18, 2009

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1 Answer

Water is going into the ice tray but once it freezes the cubes dont come out when the assembly rotates. When it cycles again to get more water the water spills into the dispenser & eventually the tray


can b one or two things wrong here
(1) how sure are u that water is not just continuously flowing into tray (at low rate) ??? reason I ask is a leaky solenoid valve is a very common failure on ice makers
(2) is arm that rotates thru ice tray ,not obstructed by anything ? ive seen Frozen pizza's hold a swing arm down and not allow it to raise to shield the ice tray in a dumping cycle (im speaking of "hold" arm ! thin steel arm that raises up in a ice dump cycle )
(3) of course could be a defective ice maker as well ? theres lots of motors and gears and switches inside there that could malfunction and prevent it from working

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Ice machine not working


Ice dispenser doesn't work
  1. Dispenser control board
If the ice dispenser is not functioning at all the most likely cause is going to be the dispenser control board. The dispenser control board governs the major portion of the systematic functions of the dispenser and is less likely to be the issue if only certain components are malfunctioning. If the dispenser control board is at fault, it will need to be replaced.
  1. Water inlet valve & low water pressure from house supply
If the ice dispenser on your refrigerator is not working properly, one of the first things to consider as an issue is the water pressure to your appliance. The ice dispenser cannot properly function with a psi less than 20. If psi is appropriate, proceed to replace the water inlet valve to correct the issue. You may also be dealing with low household water pressure. This low flow can be examined by using a water pressure test gauge. Once the household water pressure is resolved, you can double check your refrigerator connection to ensure it is now flowing properly and that the ice dispenser is functioning.
  1. Water tube in door is frozen
If the ice dispenser is not working on your refrigerator, the issue could be a frozen water supply tube located in the door. Although this may be a tricky problem to locate, the first thing to do is find a connection point in the tube. After this has been found, attempt to blow air through the tube. If the air flows freely through the tube, it is not frozen and this is not the issue. If it does not, the tube is frozen and needs to be removed to thaw out. As it thaws, attempt to ascertain why it froze and correct the positioning of the tubing to prevent the issue from occurring again in the future.
  1. Dispenser switch
If the refrigerator ice dispenser is not working properly you could be dealing with a defective dispenser switch. Activated by the dispenser actuator, the switches are responsible for numerous actions including ice cube disbursement, type of ice, and water controls. The switch can be tested using an ohm meter and should be replaced if it does not reveal continuity.
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If the refrigerator ice dispenser is not working, the functionality of the door switch can be inspected. This switch is responsible for turning on the light in the freezer and simultaneously turning off the ice dispenser when the freezer door is opened. If this switch malfunctions, it will show no continuity on the ohm meter and will require replacement.
Ice maker not functioning or producing ice cubes
  1. Check connections
Check all hose connections to ensure that water is being transmitted through your appliance and there is no frost build up.
  1. Feeler arm
Double check to make sure your feeler arm is not stuck or that ice cubes are not blocking the feeler arm's motion to produce more ice.
  1. Ice maker heater
The heater may be stuck on. The heater comes on for 1-2 minutes to break cubes free from mold. If the heater stays on too long ,the ice maker will get hot and stop making ice. Carefully feel around the ice maker mold; if it is hot to the touch, the heater is on. This indicates that the ice maker is jammed, and it is better to replace ice maker than to try and repair it.
  1. Water inlet valve
The water valve supplying the ice maker is a key component of the ice-making system. When the ice maker calls for ice, its switch closes an electrical circuit and energizes the solenoid-operated water valve. This allows water to flow through the valve and into the ice cube tray. The water is frozen into cubes, and the cubes are dumped into the ice bin. When this part is not operating correctly, a repair/replacement part may be needed. Refrigerator Repair Help Troubleshooting and Parts

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The fan at back does not come on. The fridge make a clicking noise, The fan tries to run... Also it does not pump water anymore. It does make ice


Ice dispenser doesn't work
  1. Dispenser control board
If the ice dispenser is not functioning at all the most likely cause is going to be the dispenser control board. The dispenser control board governs the major portion of the systematic functions of the dispenser and is less likely to be the issue if only certain components are malfunctioning. If the dispenser control board is at fault, it will need to be replaced.
  1. Water inlet valve & low water pressure from house supply
If the ice dispenser on your refrigerator is not working properly, one of the first things to consider as an issue is the water pressure to your appliance. The ice dispenser cannot properly function with a psi less than 20. If psi is appropriate, proceed to replace the water inlet valve to correct the issue. You may also be dealing with low household water pressure. This low flow can be examined by using a water pressure test gauge. Once the household water pressure is resolved, you can double check your refrigerator connection to ensure it is now flowing properly and that the ice dispenser is functioning.
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If the ice dispenser is not working on your refrigerator, the issue could be a frozen water supply tube located in the door. Although this may be a tricky problem to locate, the first thing to do is find a connection point in the tube. After this has been found, attempt to blow air through the tube. If the air flows freely through the tube, it is not frozen and this is not the issue. If it does not, the tube is frozen and needs to be removed to thaw out. As it thaws, attempt to ascertain why it froze and correct the positioning of the tubing to prevent the issue from occurring again in the future.
  1. Dispenser switch
If the refrigerator ice dispenser is not working properly you could be dealing with a defective dispenser switch. Activated by the dispenser actuator, the switches are responsible for numerous actions including ice cube disbursement, type of ice, and water controls. The switch can be tested using an ohm meter and should be replaced if it does not reveal continuity.
  1. Door switch
If the refrigerator ice dispenser is not working, the functionality of the door switch can be inspected. This switch is responsible for turning on the light in the freezer and simultaneously turning off the ice dispenser when the freezer door is opened. If this switch malfunctions, it will show no continuity on the ohm meter and will require replacement.
Ice maker not functioning or producing ice cubes
  1. Check connections
Check all hose connections to ensure that water is being transmitted through your appliance and there is no frost build up.
  1. Feeler arm
Double check to make sure your feeler arm is not stuck or that ice cubes are not blocking the feeler arm's motion to produce more ice.
  1. Ice maker heater
The heater may be stuck on. The heater comes on for 1-2 minutes to break cubes free from mold. If the heater stays on too long ,the ice maker will get hot and stop making ice. Carefully feel around the ice maker mold; if it is hot to the touch, the heater is on. This indicates that the ice maker is jammed, and it is better to replace ice maker than to try and repair it.
  1. Water inlet valve
The water valve supplying the ice maker is a key component of the ice-making system. When the ice maker calls for ice, its switch closes an electrical circuit and energizes the solenoid-operated water valve. This allows water to flow through the valve and into the ice cube tray. The water is frozen into cubes, and the cubes are dumped into the ice bin. When this part is not operating correctly, a repair/replacement part may be needed. Refrigerator Repair Help Troubleshooting and Parts

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Kitchenaid superba ice maker not making ice


Put some water in the tray. Let it freeze and once frozen will the ice then empty into the ice bin? If yes then the problem is possibly one side of the water control valve is defective. This is not the correct water control valve for your model number. HERE You need to provide the correct model number first.
What is the model number? I am here should you need me, Thanks John Tripp Appliance 911
5b3dee4a-7cd0-4291-8a90-41ee383c62e5.jpg

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1 Answer

The ice maker


see this causes and fix it. God bless you

Makes to much ice or won't shut off.

Check shutoff arm. This may be hung up on ice or food item.

Makes no ice.

Check shutoff arm. Check to make sure it is getting water, check water solenoid. Check water supply line it may be frozen or plugged up. Check freezer temperature to low of a temperature could cause the line to freeze up. Check for power at motor. You will need to remove the ice maker. Find the leads that go to the auger and connect a voltmeter. Press the dispenser lever you should have power if not replace the control board or micro switch. Check control switch or microswitch. Put icemaker in test mode. Only some are equipped.

Ice cubes to large or small.

Adjust size by removing cover and turn adjustment screw + or -. Check water solenoid. Check water supply line. Make sure it is level.

Ice tastes bad

Clean ice tray. Check supply line. Check water solenoid. Change filter. Run at least a 3 gallons of water thru the line after replacing filter this will flush all old water.

Ice is discolored.

Check water solenoid. Check supply line. Change filter. Clean ice tray. Run at least a 3 gallons of water thru the line after replacing filter this will flush all old water.

Most ice maker problems require either replacing the ice maker unit or the ice dispenser control board or micro switches.

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The shut off arm is in up position. This is the off position for the ice make. Try pulling the down to the first level this will engage the micro switch to start the ice maker. Also, behind the ice maker is a 4 wire plug remove the plug and see if there were some electrical arcing. But first before removing the ice make plug--Please unplug the refrigerator first before work on the ice maker. stewbison

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Tenant called. Ice machine not working on a side-by-side Samsung (RS2555SL). The tenant removed the tray and there is a white silicone rubber piece, apprx 1.5 X.25 X.25, dangling from two wires. Any...


I'm not sure what the rubber piece is but there are a few reasons that the Ice make will not function. I will list them for you.

  • Water is not on.
  • Door is not shut, or door switch is not being pushed in all the way when door is shut.
  • Faulty door switch.
  • Ice tray not in all the way.
  • Ice maker function not turned on.
  • Water reservoir in fridge is frozen. Set a warmer cooling setting.
  • Water line is frozen. Set a warmer temp, or let it defrost.
  • Solenoid is not opening to fill ice tray.
Make sure that the tray is all the way in, and seated correctly. If the tray is out of alignment it will not make ice. Make sure the water is on. Check the freezer setting. If your tenant has it on really cold, they may have a frozen water hose, or water reservoir.

Find the door switch. Press it in to make sure it is functioning. You will know it is if the light turns off when your press it. The fridge is designed to turn off water functions if door is open. If the switch is failing, the fridge thinks the door is always open.

This rubber piece may be some sort of protective cover or a grip to something. It may have fallen off something, and is in the way of the tray seating correctly. If you can remove it with out damaging anything, take it out, and see if the ice make will function after you put the tray back in.

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4 Answers

Ice maker does not make ice. Water supply works, but ice machine is dry.


if it is the ice maker in the door, it's a bad ice maker....we do a lot of them

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That on/off arm...you should be able to move it and it will likely make a small click when the switch goes on or off. That arm controls the ice making. There is also a float, is it working freely? It has a switch too. Ultimately, the water is controlled by a solenoid valve. It may be defective. Many of these units are removable to test the switches with a multimeter. Turn off the water and remove to test. Some parts are available...some parts are by the unit only.

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1 Answer

Frozen ejector arm


sounds more like the heater in the ice maker is bad. The cycles of the ice maker are: 1. water comes in to fill ice maker. 2. water freezes in ice maker making. 3. heater comes on to help ice release. 4. motor comes on to eject the ice and start all over again. if the heater doesn't come on the ice will not eject. replacing the icemaker is typically what needs to be done in this case.

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