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T600-D Door won't open. Only used once!

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Re: T600-D

I have the T600-D DVD player. The unit's door will not open leaving my movie stuck in it. I have used the equipment probably not more than 5 times. I do not appreciate TruTech not having a phone number or person that could help or give instructions when there is a problem with one of their products. When I tried to call the number listed in the warranty booklet, I was directed to call a (900) number which would cost me $9.00 per minute. This is unacceptable business ethics. I tried to return the unit to Target, but because the 90 days had passed, they could do nothing about your product. Maybe I should post a sign by TruTech items stating that you do not stand by your products, so it would be advisable not to purchase any of them.

Posted on Apr 30, 2008

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