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Hello,there! On Windows XP I had no problem whatsoever scanning to my pc but now I'm on Windows 7 I can't find the facility to do that--would be very grateful if you can help,please! Model is DCP 167 . Many thanks! Karen

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Hello Karen,

You will need to Delete the printer from your Printers window and uninstall the current software and install software for Windows 7. Here is the page to download it:

DCP-167 WIN7 Downloads

I suggest that you download it using the Save button when you get the Download window. Direct it to save it to your Desktop.

When the download is complete, close all open applications. Make sure your printer is powered up, ink and paper in. DO NOT CONNECT THE USB CABLE at this point. Run (double-click) the file on your desktop to install the Windows 7 software. Connect the USB cable when prompted by the software.

Here are a couple Setup Sheets that will also help:

DCP-167 Setup

DCP-167 Windows7 Addendum

These are also available from the Manuals tab on the first link above.

If you need further assistance, just use the Comment button.

Thanks for using Fixya.

(Note: You should be able to uninstall the current software through the Control Panel, but there is also an Uninstall Tool available on the Brother site. On the step when you get to actually download the file, there is a link to the tool and also instructions for using it.)

Posted on Nov 18, 2009

Testimonial: "Thank you so much for your help and I'm up and running beautifully--thank you especially for your prompt reply,too! Karen"

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