Question about Sony Playstation 3 (PS3) Console

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When I test the internet connection it works fine but whenever i try to sign up for playstation network or go on the internet it pops up with error code 80710723

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  • Sony Master
  • 2,200 Answers

Hi

This error is due to a problem where the connection to the server has timed out. This may be due to a problem with the Network server itself or congestion traffic on your ISP.

You should be aware that there is a known problem with overloaded servers on the PSN since 11/11/09 which is effecting the majority of users at present and Sony is presently working on a fix. I would suggest that you try the update again at a later time when these issues may have resolved.

According to Sony this is because of "Database and Server Overloads" due to the number of Big Games and updates being released at the moment and is not Profile specific

If the problem persists you need to check your connection settings are correctly set up.

For a wired connection see link
http://playstation.custhelp.com/cgi-bin/playstation.cfg/php/enduser/std_adp.php?p_faqid=285&p_sid=I8lBJcNj

For a wireless connection see this link
http://playstation.custhelp.com/cgi-bin/playstation.cfg/php/enduser/std_adp.php?p_faqid=280&p_sid=I8lBJcNj

Hope this helps. Thanks for using FixYa.

Posted on Nov 19, 2009

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