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Where is the master reset button on the dv4000

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  • simon_rob560 Nov 19, 2009

    the machine is totally dead ...my daughter closed it last night without shutting down the computer when i tried to fire it up later nothing ...

    its as if its got or getting no power

  • simon_rob560 Nov 19, 2009

    its a power issue

    ther is no power watsoever....

    my daughter closed the lid without shutting down and now nothing

    the machine is dead

  • simon_rob560 Nov 19, 2009

    machine is dead with no power

    it was closed without shutting down last night ..now nothing totally dead

  • simon_rob560 Nov 19, 2009

    the machine was closed without a proper shutdown last night
    it is now totally dead ..as if its got no power

  • simon_rob560 Nov 19, 2009

    i cant turn the machine on

    its as if there no power at all

  • simon_rob560 Nov 19, 2009

    i dont have software issues ...i have a power problem
    it seems the power isnt getting thru MACHINE IS TOTALLY DEAD
    I CANT START IT UP

  • simon_rob560 Nov 19, 2009

    CAN YOU PLEASE READ THIS BEFORE ANSWERING ME

    IT IS A POWER PROBLEM
    I CANNOT TURN THE MACHINE ON

  • simon_rob560 Nov 19, 2009

    thanks for the susgestions...
    it must be more than that ....i cannot even get the machine to power up watsoever
    any further tht that may help?

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4 Answers

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  • Master
  • 3,278 Answers

Hello, Simon.

I believe that your daughter's way of shutting the laptop down didn't affect the power.

There are several common reasons why a computer will not power on, other than the obvious (problem outlet or dead battery):

1. Power strip
2. Bad power adapter
3. Bad or loose power jack

If the laptop is running on current, and it's plugged into a power strip, flip the switch off/on.

If the laptop has power, could be a bad power adapter.

If the power connection at the laptop is loose, or the power goes off and on if you wiggle the power adapter cable, the power jack (inside the laptop) is faulty and either needs repair (possibly soldering) or replacement.

Hope this helps.

Posted on Nov 19, 2009

  • NinaE Nov 19, 2009

    Sorry ...

    Instead of "If the laptop has power, could be a bad power adapter", should be: If the laptop still does not have power, could be a bad power adapter.

  • NinaE Nov 19, 2009

    Glad you found the solution.

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  • Contributor
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There is no reset button on a lap top. If you have errors you have to reboot it and if that doesn't fix it then you need to reformat the OS to resolve the problem unless the hard drive is bad..

Posted on Nov 19, 2009

  • James Brooks
    James Brooks Nov 19, 2009

    I do apologize as Fix Ya doesn't add previous comments to the main post and they do not come up until a reply is posted.. But It shouldn't just die from closing. It would go into standby or hibernate mode. I would start with the power cord and make sure its getting power out of the end that connects to the laptop, if you have a volt meter that would help, you can also test the battery to see if it has a good charge. This would let us kow if you actually have power coming in to eliminate a bad laptop and may just be a bad power cord...

  • James Brooks
    James Brooks Nov 19, 2009

    Not neccessarily.I would start with the easy things first. The power cord gets the most abuse and I have replaced 2 on my personal laptops in 5 years. You always wanna go with the easy/inexpensive things first!!

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  • Master
  • 11,896 Answers

You can purchase an OS disk such as these. Assuming your boot sequence is set up where your CD/DVD drive is read before your HD you ought to just be able to pop it in and follow the steps.

If you don't even want an OS, which I doubt, you can just format your HD with DOS or get a third party software such as Boot and Nuke and wipe your HD clean.

Did you get a recovery disk with it?
IF so, use that. But you will lose any saved data doing that.

Or download and burn linux system rescue cd which works on any os system and pc.

Posted on Nov 19, 2009

  • Nate Stansfield
    Nate Stansfield Nov 19, 2009

    Either power supply is shot or battery is completely dead. Try removing battery, press and hold power button for 3 seconds, Wait 5 minutes, put battery back in and try to turn on again.

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  • Master
  • 3,422 Answers

HI,

There is no master reset button for it.If the windows is stuck or not responding then you need to press and hold the power button for 20 seconds.

And if that is not the problem then are you talking about restoring the whole operating system to the factory defaults?If so then you will need the recovery discs provided with your laptop to do this.

NOTE:Restoring the Pc to the Factory Setings will delete all the data and reinstall the factory defaults data.So make sure you backup any of your personal stuff(Like Music,Movies,Documents,Pictures,contacts) first on an external hard drive or DVD/CD.

If you don't have a recovery disc then you can purchase it by contacting HP from the below link.Please click on the below link for more details.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00810334&tmp_task=solveCategory&lc=en&dlc=&cc=us&product=468789&lang=

After you get the discs please follow the HP instructions to restore your pc to the factory default state.Please click on the below link for more details.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00681978&tmp_task=solveCategory&lc=en&dlc=&cc=us&product=468789&lang=

Thank You for using fixya.

Posted on Nov 19, 2009

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