Question about Philips 42PF9431D/37 TV

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My Philips 50in flat screen when turned on goes to the update screen. Software Upgrade Application R0.8.24 the Current software info is EX11U-1.5.0.0_09571 Release for 2nd spin:EX11U-1.5.0.0_09571 Generation date: 28/11/2006 6:30:39. This happens everytime i turn my TV on, accationoly after hitting the power button it will finally turn off. then i turn it back on and it will work fine. But then again today for ex. I've been trying this for 6hrs and its still doing this stupid upgrade thing. Can anyone help me?

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Don't open the tv because they have a problem inside your tv and after that if you want .................................................................................later.

Posted on Nov 18, 2009

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You have to turn up the volume to 38+ in order to hear the TV, when you use to be able to hear it at 10, is there a control board that goes out and what Is the name of it?


Hi Geoff, I hope I can help you with this. If you are using an accessory device (DVD, DVR) check cables to see that they are secure and if device has audio out option that it is set correctly. Also check to see that Video and Audio cables are connected to matching inputs on your set.
If you are using DVI to HDMI you will need to use a separate digital audio cable. DVI cables do not carry audio signal. After attaching the audio cable if you still do not hear sound you may need to set Digital Audio In. To do so:
  1. Press Menu Button on remote.
  2. Press the cursor ring down to highlight SETUP.
  3. Press the cursor ring left to enter SETUP menu.
  4. Press the cursor ring down to highlight SOURCE.
  5. Press the cursor ring left to enter SOURCE menu.
  6. Press the cursor ring down to highlight DIGITAL AUDIO IN.
  7. Press the cursor ring down to select the source you want to associate Digital Audio with. HDMI 1 or HDMI 2 in this case. You might need a software update also.
    The latest software solves the issues below:
    1. TV (Plasma 42" and 50") will not turn ON/shut off itself and Red LED blinks 4- times. Recover if main switch on/off.
    2. 37" LCD full white screen appear when upgrade software.
    3. Some channels not available after turn ON.
    4. Delta volume changes, not remembered.
    5. Preferred channel changes, not remembered.
    6. Green or yellow static (sometime snowy) on HDMI picture.
    7. Picture and sound loss for 5 to 10 sec (green LED is still ON) and back to normal.
    8. Audio loss in all inputs and can be recovered when main switch ON and OFF.
    9. TV set turn ON by itself/ green LED light up and goes off when set is ON.
    10. Intermittent audio loss in NTSC RF channel.
    11. Crack sound with high input signal.
    12. Include the possibility to download the rating table (RRT5 capability) for digital programs.
    13. No video/ no picture with sound.
    14. Intermittent On-Screen Menu pop up by itself and can be removed by pressing the 'MENU' button.
    15. Channel information display too long.
    16. Improvement on scramble channel.
    How to check the current software version on my TV set?
    1. Press 'MENU' button on remote control to display the on-screen menu.
    2. Select TV MENU and press the cursor right.
    3. Select INSTALLATION and press the cursor right.
    4. Select SOFTWARE UPGRADE and press cursor right.
    5. Select CURRENT SOFTWARE INFO to display the current software version on your TV set.
    6. If the TV software version is lower than the version posted on the website means your TV set needs to be upgraded.
    7. Follow the instruction in the user manual or Firmware Upgrade Readme file on how to upgrade your software.
    Where can I find the latest software for my TV set?
    The Firmware Upgrade Software and Readme File documents can be found on the Philips support website. Refer to the SOFTWARE section.

Feb 04, 2016 | Televison & Video

Tip

How to up grade the software in the Phillips dvd players DVP5990 & DVP5992


Installing the latest software
Philips provides software upgrades to
make sure that this unit is compatible
with the newest formats. To check the
updates, compare the current software
version of this unit with the latest
software version available at the Philips
website.
A Press ç to open the disc tray.
B Press numeric keypad ‘55’ on the
remote control.
C Write down the file name.
D Go to www.philips.com/support to check
the latest software version available for
this unit.
E If the latest software version is higher
than the software version of this unit,
download it and store onto a CD-R.
F Load the CD-R to this unit for upgrade
operation.
Note:
Never unplug or turn off this unit
during the upgrade.
G Once complete, this unit will restart automatically

on Jun 02, 2009 | Philips DVP5990 DVD Player

2 Answers

Screen stock on Software Upgrade Application


First of all the software update may not have been done yet, when tv's go through an update (depending on which update) the set can turn it's self off and seem to be done, but you need to wait it out and the set will turn it's self back on, Wait it out for about 30 minutes before doing anything. be paitent. UNPLUGGING THE SET CAN DAMMAGE THE TV DURRING A SOFTWARE UPGRADE!!!

If after a LONG period of time try unplugging the set and re-setting the micro. But only as a last resort!

If the upgrad failed and you can't get the set to function properly you need to change the ssb board. If the set is in waranty, waranty should cover this.

Sep 03, 2009 | Philips 42PFL5332D 42 in. LCD Television

1 Answer

Bottom half of the screen goes black frequently.


You can start here: http://www.support.philips.com/support/catalog/catalog.jsp;jsessionid=87CE21B6A8264B83B8D00501ADACA8BF.app107-drp1?_dyncharset=UTF-8&country=&categoryid=FLAT_TV_CA_US_CARE&userLanguage=en&navCount=1&groupId=TV_GR_US_CARE&catalogType=&navAction=push&userCountry=us&title=Flat+TV+(plasma%2C+LCD)

Enter the exact Model Numbere in the search text field.

First verify the exact Model Number of your TV. Mine is a 42PF7220A/37.

go to:
http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?ctn=42PF7220A/37&scy=us&slg=en

On this page I found listed under "Software2.gif & drivers" the Firmware Upgrade Software 42PF7220A/37 v1.5.0.0

I downloaded the compressed file and extracted it to a USB Flash Drive2.gif.
After you extract the file you will have 2 files...."autorun.upg" and a "readme.txt".
Print out the readme file the delete it off the USB Flash Drive2.gif
Make sure the USB Flash Drive2.gif has only one file on it (autorun.upg)

Make sure the TV is turned off.
Put the USB Flash Drive in any of the USB ports on the TV.
Turn the TV power on with the Power Button on the righthand side of the TV.
The TV will display an Update screen.
Let the TV run through all 3 processes.
Turn the TV off and remove the USB Flash Drive.
Power the TV back up.
Hopefully the Updates fixed the problem.....

Jul 27, 2009 | Philips 42PF7220A 42 in. Plasma Television

1 Answer

My phillips 42 in. goes directly to the menu screen.


It's a common software problem with the Philips TVs. You'll have to download the latest software upgrade to fix the problem. Go to Philips.com/support to find the software for your TV. You'll need a USB memory stick to do the procedure followed on the web site.

Jul 16, 2009 | Philips 42PF7320A 42 in. Plasma HDTV

1 Answer

Screen flips to set-up screen immediately after powering up..


Go to the philips website. Download the current software onto a thumd drive and upgrade your tv. The problemn will go away. Once on the philips website, you will have to input your model number and it will explain how to upgrade your tv

May 21, 2009 | Philips 42PF7220A 42 in. Plasma Television

1 Answer

Menu screen pops automatically while watching tv


Go to the philips consumer website, input your model. You are going to look for current software updates. Download the the software to a memory stick. Once downloaded, insert memory stick into USB port on TV. It will upgrade automatically and your problem will be solved. Let me know if I can be of further assistance

Dec 24, 2008 | Philips 42FD9954 42 in. Plasma HDTV

2 Answers

Phillips 37PF73203 37 in Television goes straigt to Menu and stays


When I turn on my TV it goes straight to the menu screen. You can still hear sound but no picture. When I try to exit you see the picture for about a second then it automatically flashes back to the menu screen. Even if I try to use the functions in the menu screen it flashes right back to the main menu screen. Very frustrated...need help!

Jul 13, 2008 | Philips 37PF7320A 37 in. HD-Ready LCD...

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