Question about Microsoft Xbox 360 Console

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Very difficult to get the door to open / how do i get this taken care of under my extended warranty?

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  • 767 Answers

If you had an extended warranty you wouldn't be
posting your problem on FIXYA. Duh

Anyway the drive motor is weak and unable to break the
magnetic seal in the spindle to release the laser slead to
lower the laser and open the tray.

in that case you will need a new eject motor.

or there is grime build up in the gears that lower and
push out the disk tray causing to much friction for
the motor to overcome,

The drive will half to be removed and opened and cleaned
to restore normal operation .

if you need to get a stuck tray open press eject wait 1 second
and then slap the top of the xbox hard over the CD rom drive
this will break the magnetic seal and eject the tray

there are some little trick that will get it working with out
having to open the unit up all advise if your interested
if you need any more info just comment and ill respond .


Posted on Nov 19, 2009

  • Rod Sims
    Rod Sims Nov 19, 2009

    It didn't show your whole comment so i didn't

    know you had an extended warranty. who ever you

    have the warranty with , call them and tell tham the drive

    is failing and you would like it replaced. should be simple as that

    I would think unless it's a limited warranty with exclusions.


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