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Uninstall any software that you may already have install for the Canon by going to ' add & remove programs ', uninstall your canon printer by going to ' printers & faxes, disconnect your Canon printer from your computer.
Reboot your computer.
Install the Canon printer software that you downloaded.
Hook up your Canon printer to your computer.
The software should install automatically. If not, re-install the software you downloaded.
Windows Vista already has a driver for your printer 'built in' to the operating system. Just connect your printer, turn it on, and Vista will find it and install the driver. You can go to this link and get the "Add On Module" for Windows Vista that will give you all the options you had with the original driver.
Driver could be corrupt. Disconnect the printer or at least be sure it is turned off.
I'd do both and reinstall the CD software program that came with
the printer. When the software program asks you to connect the
printer to the USB port, do so and it should again work properly.
Hope this helps. Bud
Go to this link. Select Windows XP in the Select OS box. You will see Canon's printer driver for the BJC-2100, and under 'Software' you will see ISScan_v350.exe which is actually the driver for the IS-22, compatible with Windows XP.
Install and download both files on your computer. I know that Windows XP has a driver already for the BJC-2100, but it may not work properly with the IS Scan driver.
Dear Maisarah, you can download the driver from this site, its very simple ,but yo have to chooose Operating system and language the submit,after that you can download the driver for your Printer.here is the site: http://software.canon-europe.com/products/0000510.asp