Question about Logitech Webcam

1 Answer

Why wont my quick cam work in yahoo messenger. it says on the box it will ... when i run the quick capture i can see my self, but when i try to use it in yahoo it just comes up as a black screen

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 2,912 Answers

Test your webcam here to make sure it broadcasts OK - Hit 'Allow' in the top window and check your cam in the left hand panel.

http://www.testmycam.com/

Having proved your cam is working ,you can configure it to Yahoo Messenger.
COMPATIBILITY WITH YAHOO MESSENGER
Use Internet Explorer to visit this page to check compatibility and automatically download the latest webcam control

http://help.yahoo.com/l/us/yahoo/messenger/messenger10/webcam/mstacamtest.html

CONFIGURE SOFTWARE
Its good practice to disconnect and re-connect your webcam before you start - if you have been using it elsewhere the Yahoo software may have difficulty in locating it. Mine, I just unplug it from the USB and plug it back in, if yours is integral with the computer you will have to re-start the computer, use a keyboard shortcut or disable / enable the webcam from the Device Manager.
Of all the chat programs, Yahoo is the most painful software to set up but if you follow these instructions you should be ok.

INTERNET CONNECTION
Webcam connected
Open messenger - on top toolbar. Left click ( > ) Messenger > Preferences > Connection - Select 'no proxies' or 'connect direct to the internet' depending on the version of messenger you have
make sure your internet connection and country are correct in the lower two boxes > Apply > OK

TESTING
> Messenger > My webcam - the warning panel will launch, click 'OK' and your webcam will start. You should be rewarded at this stage with your happy smiling face.

SET WEBCAM DEFAULT
With webcam still running > Messenger > Preferences > Webcam > Camera Source - set your webcam as default using dropbox. > Camera Settings - adjust settings to suit. > Apply > OK
Take a note of any additional software, if you have multiple choice for Camera Source, you may wish to uninstall any redundant webcam software later to prevent conflicts

PERMISSION OPTIONS
> Messenger > Preferences > Webcam - make your selections ( who you will allow to view you) > Apply > OK

IN USE
When you are both on line and wish to show your webcam > Actions > 'Invite to view my webcam'. This will launch an invitation on your contacts screen when they 'Accept' your webcam broadcast will start- There can be considerable time lag ( 1 minute) before they see you, so don't be too impatient ( You can check the status on the bottom left of your webcam panel. You can 'drag and drop' the frame to a convenient location by grabbing the top border.

Your contacts may needs to configure their Internet connection the same as above if they get a "webcam not connected" message




Posted on Nov 18, 2009

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How to capture a picture on the chatt box? or capture picture while your cam is broadcasting???


If you press both the Sleep and Home Buttons on the Ipod/Iphone it should take a screenshot.

Jan 18, 2011 | Yahoo Messenger

2 Answers

How do u turn on the webcam


If the cam is installed then open my computer then a option USB VIDEO CAM double click there. You will see the cam is on.

But if your use cam in messenger then log in on your messenger and press video symbol/video call/view my cam etc.

Thanks & waiting for your feedback

Jan 31, 2010 | HP Pavilion dv9000z Notebook

2 Answers

Dell webcam manager working with msn messenger?


if you have the webcam center opened along with with msn then it wont work on either one of them.
you can try these steps tp check if it works for you or not.

1)look for the web cam center system tray icon and right click on it if its there and select exit

and as u said u cant see you self in web cam console --- in webcam console you can only see your self under the doodling tab and only of your webcam is working at that i.e

either you have the webcam center opened or any other messenger or software which turns on your cam then only ull be able to view your cam in webcam console alongside.



Apr 28, 2009 | Dell XPS M1530 Laptop

1 Answer

I have the hp dv6000, it has quick play and it still wont work


reinstall your webcam and sound driver, also reinstall yahoo messenger toolbar and put a yahoo as your default messenger

this will resolve your problem
Thanks

Apr 27, 2009 | HP Pavilion dv6000z Notebook

2 Answers

A Plug and Play Webcam wont work on Yahoo Messenger


in your YM.. open the Messenger tool bar.. then.. My Web cam.. then.. .Preferences.. then Camera source... and select the installed webcam.. and see how it works..

Jan 13, 2009 | Yahoo Messenger

2 Answers

Web cam not working


Since you have a NEW computer, I will assume you have Vista on it. Yahoo messenger does not support the use of a web cam with Vista.

May 31, 2008 | Acer Aspire 5500 5570-2609 Laptop

1 Answer

My LG S900 cam not working with messenger


Hi Rushguy55

It may be a Direct X issue.

First,
***Follow the link below to Test ur webcam using Internet explorer
http://help.yahoo.com/l/us/yahoo/messenger/messenger75/webcam/webcam-03.html

The above page will check compatibility with Y! messenger.


Minimum Requirements:
For your webcam to work with Yahoo! Messenger, it needs to support the following:
  1. Either one of these image sizes:
    • Small image size: 160 x 120
    • Large image size: 320 x 240
  2. RGB, I420, or IYUV formats. (Each is fine; we recommend RGB 24.)
  3. Microsoft DirectX version 9.0
To get this information, click here to download a Microsoft application that checks to see if your webcam device meets these requirements.
To make it easy, when you’re asked where to Save the program, just save it on your Desktop.
Once it’s downloaded, here’s what to do:
  1. Double-click the amcap.exe file on your desktop.
    • If you have more than one webcam installed, click the Devices menu and select the one you want to use.
  2. Click the Options menu, then click “Video capture Pin.”
  3. Under “Color Space/Compression:”, choose one of the following formats:
    • RGB 24 (our recommendation)
    • I420
    • IYUV
    Note: If one of the options above isn’t in the list, then your webcam is not compatible with Yahoo! Messenger.
  4. Under “Output Size”, choose one of the following:
    • 160 x 120
    • 320 x 240
    Note: If one of the options above isn’t in the list, then your webcam is not compatible with Yahoo! Messenger.
  5. Click OK.
  6. Close the ampcap application.
  7. From your desktop, click “Start” and select “Run”.
  8. In the run box, type: dxdiag
  9. In the confirmation dialog box, click OK.
  10. On the System Tab under “System Information”, look for DirectX version. Verify that your version is DirectX 9.0. If it is, just click Exit. If your version is older than 9.0 (any lower number), click here to download the latest version of DirectX.
  11. Start the webcam from Messenger by clicking My Webcam in the Messenger menu.

hope this helps. . .

djEnigma

Apr 01, 2008 | HP Pavilion dv6000z Notebook

1 Answer

Quickcam communicate stx


well, i finally found the website for logitech and found an article on there from a tech guy, (i guess that is what he does) the article was titled, "How to make your logitech camera work in an im." when i read that i followed the instructions and know it is not my cam, but the messenger i was using. i don't know what to do about that because it is yahoo and there support is NILL!!!!!!, i repeat NILL!!!!!!!!!!!!!! it takes some finding (the article) but it says to try your cam for 5 minutes making a video from quick capture. if it works ok then it is the website and not the cam. may i say yahoo stinks! also he said that it is 99% of the time the website is the problem. not a quote. hope this helps someone out there that is having the same trouble.

Feb 23, 2008 | Logitech QuickCam Communicate STX Personal...

Not finding what you are looking for?
Logitech Webcam Logo

92 people viewed this question

Ask a Question

Usually answered in minutes!

Top Logitech Computers & Internet Experts

micky dee

Level 3 Expert

2909 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18411 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Are you a Logitech Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...