After having bought this device in America and brought it back to England. We are having problems loading music onto it.
The computer has detected it (when looking on 'my computer').
According to the small (and not very helpfull) user manual, when we plug in and turn on the player, we should get a window to then be able to transfer music through.
We don't get that window and we have tried varoius different ways to find this 'window' and as yet we have had no success. there fore we are unable to transfer any music.
We have even tried using windows media player to transfer the music through and have had no success that way either.
my ipod nano when plugged in to comp shows the contents i have added as soon as i unplug it from comp it says that there is no music etc onit when the comp and disc space clearly says there is.
It should tell you in the instructions that you need to download iTunes for Windows since it sounds like you're not on a Mac. All the controls for transferring music and synching photos etc are in iTunes. When you attach the iPod, you're connecting it to allow the transfer of files as though it was a USB Flash Memory stick, but this allows you to store other files such as Word docs on the iPod -- it does not allow you to transfer music. A big part of the reason for this is the digital rights management that the music labels insist upon.
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I would start from scratch .... Delete everything and reload it back onto the mp4 player. This devices are cheaply made but if you can get by with them and use them then why not. I would look to see what the restore function is on it. There might be a reset button on the back of the device or hopefully you can hook it up to your pc and restore it from there.... hope this helps
I suggest taking a small screwdriver or tip of a pen and holding down the RESET button on the back of the device. This should return the device to it's factory settings. Like getting a brand new MP3 player. Also make sure your memory is not full. You can delete files my opening up My Computer, then GPX device, then Portable Memory, Then Music and then delete songs you no longer wish to hear.
Sir please connect your device to your computer and see if any indication is shown on the display of your mp3 player if yes then open my computer and a new device will appear under the removable devices...please open it and if there is a folder named mp3 to music then also open it and copy paste all music you want
If not then please make sure in the settings of the device that USB is set to MASS STORAGE MODE
Thanx and i hope this helps PLease rate this solution
I have this nasty little player too, and it has caused a lot of grief including suddenly zapping all the files I'd put on it inluding the stuff that Laser pre-loaded into it. Be warned, this player is very prone to errors so it can't be relied on.
If it is under warranty you can take it back. Otherwise you will probably have to look at reformatting the player. Not a big job, but before you do this, copy everything off it onto your hard drive.
Reformat by connecting the player to your computer and finding it under My Computer. Right-click on it's name, and select 'Format'. Format it in Fat32 which will probably be shown as the default in the Format window.
When it's finished you should be able to reload the player with a bit of music, then disconnect the player and test to see if all is ok.
Laser have a website if you google it, and a simple Faq. Writing to them about the problems with the player and seeking some solution brought no response for us. Good luck. When it's working you can forgive it the grief it causes.