Question about Apple iPod nano

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Snapbox mp3/mp4 player

After having bought this device in America and brought it back to England. We are having problems loading music onto it.
The computer has detected it (when looking on 'my computer').
According to the small (and not very helpfull) user manual, when we plug in and turn on the player, we should get a window to then be able to transfer music through.
We don't get that window and we have tried varoius different ways to find this 'window' and as yet we have had no success. there fore we are unable to transfer any music.
We have even tried using windows media player to transfer the music through and have had no success that way either.
Any ideas???

my ipod nano when plugged in to comp shows the contents i have added as soon as i unplug it from comp it says that there is no music etc onit when the comp and disc space clearly says there is.

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Re: snapbox mp3/mp4 player

It should tell you in the instructions that you need to download iTunes for Windows since it sounds like you're not on a Mac. All the controls for transferring music and synching photos etc are in iTunes. When you attach the iPod, you're connecting it to allow the transfer of files as though it was a USB Flash Memory stick, but this allows you to store other files such as Word docs on the iPod -- it does not allow you to transfer music. A big part of the reason for this is the digital rights management that the music labels insist upon.

Posted on Jan 26, 2008

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