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How do you solve: c000021a fatal system error the windows logon process system process terminated unexpectedly with a status 0xc0000005 (0x0000000 0x00000000) on a dell dimension 5000 using xp home edition?

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Most likely the ram memory is bad, or the windows file system is corrupted. test the ram with memtest86 (http://www.memtest86.com/) and/or replace it. if the ram is good, all you can do is backup the files and reinstall windows. to reinstall windows, use your disks, or press one of the following keys when the computer boots up:
sony = F10
hp = F11

Posted on Nov 18, 2009

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