Question about Compaq Presario 5000 PC Desktop

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My Compaq Presario PC's cd/dvd drive doesn't work. It won't show on the computer.

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Hello there:
Some times drivers act like old people they tend to forget things they are supposed to be doing this happnes a lot to cd rom and dvd drives
so what you can do isto go to device manager and scroll down the list and you will see your cd/dvd rom now just highlight it and right click on it and select uninstall and click next or ok than confirm the removal of the device and after this is completed just reboot the computer and once the computer has fully booted you will see on the task bar found new hard ware and it will reinstall all of the drivers for your device and it will notify you of when the device is ready top be used ok?
I hope that this is very helpful for you.
best regards michael

Posted on Nov 18, 2009

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Do you need the original install discs or will it find the drivers online?

Posted on Feb 17, 2010

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Posted on Jan 02, 2017

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SOURCE: I have Compaq Presario 5BW284

http://h10025.www1.hp.com/ewfrf/wc/document?docname=bph07164&lc=en&dlc=en&cc=us&lang=en&rule=38651&product=93710

Posted on Dec 18, 2008

  • 7 Answers

SOURCE: I have a HP Compaq Presario and the DVD driver does not recognize any CD. The trouble shoot page says "This device cannot start. (Code 10)". Driver is ATAPI DVD A DH16A3L. The driver worked before

Try updating the firmware of your cd rom drive.

Posted on May 29, 2009

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