Question about Motorola Mobility MOTOKRZR K1 Cellular Phone

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Freezing Up My Motokrzr is not finding any service and is freezing up. Last night it started beeping and freezing up. I fully charged it last night and I haven't done anything for it to behave this way. No new downloads, no text messages, no dropping, no water Nothing. The picture keeps flashing, but will not let me do anything and it has NO SERVICE it claims. The date is now wrong and so is the time. I removed the battery and the card and let it sit for a few hours to no avail. Do you have any ideas or is this phone toast? Thanks, Paula

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  • 2 more comments 
  • babyk0621 Jan 15, 2008

    it is freezing up saying that it supposedly has no service and i cant do anything on it at all. i have taken the battery out, waited hours to put it back in and still no luck.

  • anneb Jan 20, 2008

    our phone seems to be having similar issues: it freezes, wavers between service and no service, occasionally goes to a blue screen, and the fully charged battery is down to one bar over the course of a few hours with hardly any use. we're trying to figure out if this is a problem with the battery or the phone itself.

  • prpotter Jan 23, 2008

    I took it into the dealer and it is beyond repair. They had to replace it and nothing could be recovered on it. They have two machines that do this and neither one worked. It really sucks!

  • prpotter Jan 23, 2008

    Well thanks for the offer, but they took my old one when I received the new one.

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  • 54 Answers

Are your phones still under warranty? It may be either a battery or software issue. If they are under warranty your service provider will usually flash the phone software with a more updated version. If the battery is bad thats also covered by the warranty. If any of your phones have been wet thats not covered by the manufacturers warranty. If i can be of any help let me know!
Good Luck

Posted on Jan 22, 2008

  • edward hudgins Jan 23, 2008

    Do you still have the old one? I work on these all the time and i may be able to salvage your info for you. If you are interested just email me ok !

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