Question about Compaq Presario 5000 PC Desktop

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I have a Compaq Presario 5000 that was given to me. I found out that the copy of Windows XP wasn't genuine so I got a genuine copy. Before I got a valid copy I had sound on my computer just fine, but now I have no sound. I've made sure all drivers were installed properly, but it says there is no sound card. I opened up my computer and removed and re-installed the sound card, but I'm still seeing no sound card. Also it says "No Audio Device." Not really sure what to do to fix this problem.

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  • Compaq Master
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Hello there:
the sound card that is used on this computer originaly had the drivers downloaded from the original operating system cd or the actual sound card cd that was installed on the computer. and it is not compatable now with your new installation ok?
so what you can do is to go to the internet and download vinalac97
this is a free sound driver utility that will install a fresh sound device and it even has a built in mixer for you to use
once you start the download it will tell you pretty much step by step on what to do after the download is complete you will be brought to the installation wizzard that will install the device for you ** NOTE during the installation you might have a error message that pops up this is normal just continue do not quit ok?
after the installation is complete you willhave to restart the computer and you will be good to go from there ok?
I hope that this is very helpful for you.
Best regards Michael

Posted on Nov 18, 2009

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  • Compaq Master
  • 5,660 Answers

Suggest you download the Audio drivers from HP Support, for your Presario 5000. (HP and Compaq are one, and the same due to a buyout)

FIRST though, you need THE exact model number of your Compaq Presario 5000 Series. You may have a Presario 5001, up to a 5095, or one of the other 5000 series.

You need THE exact model number, in case there was a change in the sound card, used through these different model numbers. Get the wrong drivers, and your sound card won't work!

Your exact model number, should be listed close to the holographic Windows Product Key. May be on the back of the computer case, or up on the side located near the top.

Now go to this page on HP Support,

http://h20000.www2.hp.com/bizsupport/TechSupport/ProductList.jsp?lang=en&cc=us&taskId=135&prodTypeId=12454&prodSeriesId=96382

Click on your model number.
I'm going to use the first one listed for an example.
Compaq Presario 5000

After you click on it, the next page wants you to choose your Operating System. Of course you would choose Windows XP that you have, Home or Pro.

The next page shows me the downloads for this model number.
Under the Driver-Audio heading, there is -
ADI Audio Driver for Windows, listed. You would then click on Download in the black button to the right.

A small window comes up. Opening sp21180.exe
You would click on Save File.

If you Do Not have your downloads set to go to your My Documents folder, (Start>My Documents), this download will go to your desktop screen.

In either place when you see it, (sp21180.exe with a yellow folder icon), Double-click right on it.
Now follow the instructions in the Installation Wizard.
After you are done restart your computer.

If you have any problems with this, come back, and state so.

Posted on Nov 18, 2009

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As you'll see the available software for these goes from XP back to Windows95.You might find that some of the XP drivers will work with Vista.

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the reason you are getting the error, because the size of meomries.
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by the way presario 5000 dated back to Win95. maximum memory is 512MB. which is minimum requirement for WIndows XP.
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My suggestion: if you can affort it, get a new or refurbished one with minimum specification (e-mail me at frcs68@hotmail.com, if you want the specs.) you will be much happier.

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