Question about Compaq Evo N610C Notebook

2 Answers

Unable to get PC to boot

The pc was working normally until Sunday night. I switched it on as usual , the Compaq screen came up followed by another screen apologizing for the inconvenience etc and gives a number of options including start windows normally. I tried this and I get the windows screen, a quick flash of a blue screen, then it goes back to the Compaq screen and then the "We apologize" screen.
The message on the blue screen says "Unbootable Mount Volume", what does this mean and how do I get the PC to work?.

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  • 3 more comments 
  • Mikestaff Jan 11, 2008

    Thankyou for the suggestions, unfortunately XP came pre-installed so I don't have any discs, not even the recovery discs.

    It doesn't have a floppy drive, just the cd/dvd drive.

  • Mikestaff Jan 11, 2008

    Hi nitrotrike, unfortunately I don't have the XP disc, the OS came pre-loaded.

  • Luggy1992 Jan 12, 2008

    What if you can not even open the cd drive to put the cd in what do i do then

  • Mikestaff Jan 16, 2008

    I was able to borrow an XP disc, but the laptop won't read it, the drive spins, but that's it. The disc works on other Pc's, any ideas?.

  • Mikestaff Jan 21, 2008

    I am able to put the disc in the drive, but the pc won't read the disc, even though the disc spins.

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2 Answers

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  • Master
  • 589 Answers

Does it have a floppy drive? if so, check if there is a floppy disk in the drive.

Let me know, and we can go to the next step.

Posted on Jan 10, 2008

  • brian c
    brian c Jan 11, 2008

    unmountable boot volume means that either your system is corrupted, your boot.ini is damaged, or your boot sector is corrupt. Try this:

    "You can boot to the XP cd and when you see the Welcome to setup press the letter R
    You will get a dos prompt
    Then type "chkdsk /p" without the quotes and hit enter
    When that is done type "fixboot" and hit enter
    "Y" and enter at the prompt
    Then type "exit" and hit enter
    The system will now reboot into Windows"

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  • Master
  • 520 Answers

I had the same prob with my brothers laptop the other day.
to fix:I put copy of xp in drive and booted up pressing F8 to choose option start from cd.
when setup starts instead of choosing repair disk choose setup new.once system analyses that there is already os installed ;choose repair .this roughly about the same time as install fresh copy only it has your previous personal files and software still intact.this way works.trust me.

Posted on Jan 10, 2008

  • tat4u
    tat4u Jan 13, 2008

    you can use any xp disk.make sure you have the key though.you also may have to register again,but at least youll have all youre programs.

    im sure you know someone who could lend you a copy;you only need it for an hour.

  • tat4u
    tat4u Jan 21, 2008

    with regard to cant open cd tray.if yiu know that the cd drive works ok but you cant open it ;stuck jammed...whatever....

    you get a short piece of wire( like a safety pin) and insert and push it in a slot usually next to the open button on the cd tray.

    with some models of cd/dvd drives you get a piece of wire with the package for this purpose alone.

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