My embroidery unit on the Rose squeaks loudly when in use. Can I oil it? Does it need servicing?

If it squeaks when you are embroidering and not when you are sewing, it's the belts on the embroidery unit. From use, they can become glazed, slick and then they squeak.

If it squeaks when you are doing either, it's more than likely an internal lubrication of the machine that needs to be done by a trained technician.

Cheers,
Kelly
Embroidery Services
San Diego, CA

Hi there - have you had any joy yet setting up your Rose. I myself have a problem as I have relocated from South Africa to York UK and battling to set up my Rose Embroidery machine. Bought an external floppy disc drive and cant install software at all. Also converted the reader writer to usb and no go there either

I just bought a rose myself and am very new to all of this, but I don't think the Emerald is an embroidery machine?? The reader/writer would be for embroidery unless I'm completely mistaken...

If still an issue, suggest you visit an authorized Husqvarna Viking dealer for assistance. They are usually eager to help. It sounds like it may be time for the machine to be serviced. You can locate a dealer near you by visiting the husqvarna viking website and clicking on the Dealer link on the left-hand side of the page - http://www.husqvarnaviking.com

Good luck.

Call Viking direct

440-808-6550
800-358-0001

That is something you have to take to a dealer for service, It could be one of the stepper motors in the unit has gone bad, possibly a circuit board or something a simple as a pin has fall into the unit. If you decide to take the covers off to inspect it yourself just don't force anything, The gears inside can only withstand about 8 pounds of pressure before they break.

Could be the design you're trying to stitch out is eroded. Try rewriting the design to the card and see if that helps. If not, take your machine along with the embroidery unit, peddle, hoops, etc. to your tech for a once over. It may just need an adjustment.

I am sorry to inform you that Husqvarna # 1 embroidery unit does not fit onto the Rose machine. The terminals on the Rose is upright, while on the H # 1 it is flat. If you want to do embroidery on the Rose, you will have to purchase the embroidery unit.

Sad but true