Question about Sony Computers & Internet
Why does my laptop monitor turn to white everytime after loading and i cannot use it in normal mode, but it runs ok in safe mode? what's the problem and the solution that i could apply for it.thnx alot.
Resetart the laptop and choose "Debugging mode". This will show the list of files that loads during the initial boot up and OS starting. Reply with the last file listed before the BSOD.
If the BSOD occurs after the logging, list where it occurs (during the "Starting Windows XP window" or "after the desktop appears but no desktop icons".
Also, provide what OS is on the laptop.
Posted on Nov 18, 2009
1. Try booting the Computer to the "Last Known Good Configuration" and check.
2. Try removing any unwanted Application from the Startup in the Safe Mode.
In the Safe Mode, click on Start, select the option Run, type "msconfig" in the Run command and then press the Enter key (for XP Operating System).
For Vista or Windows 7 Operating System, click on Start, type "msconfig" in the Search area and press the Enter key.
In the MS Configuration Utility, un-check any unwanted or un-known items under the Startup Tab, click on Apply then OK and restart the Computer in the Normal mode.
3. If the issue persists, try performing the System Restore operation in the Safe Mode from Start -> All Programs -> Accessories -> System Tools -> System Restore.
NOTE: The System Restore procedure will restore the Registry and other settings back to the date and time selected. No data will be lost. Saved documents and e-mail will not be affected by performing a System Restore. Any Hardware or Software that has been installed after the date of the restore point will need to be reinstalled.
4. Ensure that the Computer is not infected with Virus. Scan and clean the Computer using any Anti-virus Application in the Safe Mode.
This should resolve the issue.
Posted on Nov 18, 2009
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Posted on Jan 02, 2017
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