Question about Toshiba G15-AV501 Qosmio Notebook

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After notebook boot up, screen is black and blank, what to do?

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Its possible, ur HDD were not detected, kindly check.

Posted on Nov 18, 2009

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I am assuming it is your user profile which has got courrpted.

I will recommend you to boot with Safe mode. To boot in safe mode, power off your laptop, turn it on and as soon as you OS loading logo, hit F8. You will be given some options to boot with. Select "Safe Mode".

2. Once logged in as administrator in safe mode, create another user. Boot your laptop normal and then try to login as newly created user.

3. If everything seems normal with new user then we know it is user profile of the old user account.

If not, then let me know the if you were even able to boot in safe mode.

Jamil

Posted on Nov 18, 2009

  • Pablo Sep 12, 2010

    Hey Jamil, I have the same problem and after hitting F8 i still get blank screen. I tried replacing hdd but still get black screen. Any other thoughts?

    Any help would be greatly appreciated.

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