Question about RCA Pearl TH1102 MP3 Player

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My pearl mp3 player won't play it just comes up as the logo

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As long as the computer enumerates the drive (you can see it in My Computer as a drive letter) then there is likely an issue with the firmware. Download the firmware install from here: http://voxrightnow.custhelp.com/app/answers/detail/a_id/1451/session/L3NpZC9YaTg4X21Oag==

Follow the on-screen instructions to perform the install.
Be sure to back up any important media before performing this install.

If your computer does not recognize it, press and hold the play button while connecting the device for upwards of 30 seconds.

Posted on Nov 19, 2009

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RCA pearl th1602-a with new battery will not power on. Old battery will power on, but freeze at pearl logo. Player dosn't power on when plugged into USB of computer


Try a firmware recover. Download the firmware update from the RCA website and install the app. Start the updater and connect the player holding the PLAY button until it gets detected.
This is a similar player with the recovery procedure explained:

Oct 28, 2009 | RCA TH1602 MP3 Player

Tip

How to Fix Your RCA Pearl TH1602 MP3 Player from Freezing at Startup


423a6d4.jpg
Does your RCA Pearl TH1062 MP3 player freeze on startup at the Pearl logo?

Whenever your player acts up, the best solution is to reflash/upgrade the firmware.

Download the firmware upgrade from http://voxrightnow.custhelp.com/app/answers/detail/a_id/2243/related/1, and follow all the troubleshooting instructions that popup when you start the program:

  1. start the program,
  2. remove the battery,
  3. hold the play button while plugging the RCA player into your computer's usb port,
  4. release the play button when the term "initalizing" replaces "searching",
  5. check the box that says "format data" (you can try it first without this checked, it may work and will save your music),
  6. click the start button to replace the firmware.

This solution will fix your player.
I hope that helps.

on Jan 17, 2010 | RCA TH1602 MP3 Player

1 Answer

I have the 2 GB flash MP3 player with FM tuner. I


Last night I replaced my battery and my unit would not go any further than the Pearl logo. So this morning I downloaded the firmware upgrade from http://voxrightnow.custhelp.com/app/answers/detail/a_id/2556, and followed all the troubleshooting instructions that popup when you start the program:

start the program,
remove the battery,
hold the play button while plugging into usb,
release the play button the the term "initalizing" replaces "searching",
click the start button to replace the firmware.

Note: when I tried this last week to fix the aac error message, it did not fix the problem with some music files. After following these steps today, plus making sure the format data box was selected, I can now play the troublemaking files without errors.

Sep 06, 2009 | RCA Pearl TH1102 MP3 Player

1 Answer

When you turn on it says pearl thats as far as it goes


Last night I replaced my battery and my unit would not go any further than the Pearl logo. So this morning I downloaded the firmware upgrade from http://voxrightnow.custhelp.com/app/answers/detail/a_id/2243/related/1, and followed all the troubleshooting instructions that popup when you start the program:

start the program,
remove the battery,
hold the play button while plugging into usb,
release the play button the the term "initalizing" replaces "searching",
click the start button to replace the firmware.

Aug 31, 2009 | RCA TH1602 MP3 Player

1 Answer

My mp3 won't connect when I plug it in to my computer


This solution works even if your computer does not recognize your pearl:

Last night I replaced my battery and my unit would not go any further than the Pearl logo. So this morning I downloaded the firmware upgrade from http://voxrightnow.custhelp.com/app/answers/detail/a_id/2243/related/1, and followed all the troubleshooting instructions that popup when you start the program:

start the program,
remove the battery,
hold the play button while plugging into usb,
release the play button the the term "initalizing" replaces "searching",
check the box that says "format data",
click the start button to replace the firmware.

After I did this, my pearl started normally, and my computer recognized it again. It also fixed my aac-error problem.

Aug 23, 2009 | RCA TH1602 MP3 Player

1 Answer

After pressing the "MENU" button to turn on my RCA Th1602-A the "PEARL" text and logo appear for about five seconds and then it returns to being. The battery is good. It operated perfectly during the...


The other day I replaced my battery and my unit would not go any further than the Pearl logo. So I downloaded the firmware upgrade from http://voxrightnow.custhelp.com/app/answers/detail/a_id/2243/related/1, and followed all the troubleshooting instructions that popup when you start the program:

start the program,
remove the battery,
hold the play button while plugging into usb,
release the play button when the the term "initializing" replaces "searching",
click the start button to replace the firmware.

You might want to leave the "format data" box unchecked to see it that works. I couldn't play aac files without formatting, but you may not have to format to fix your problem.

After I did this, my pearl started normally, and my computer recognized it again.

Aug 18, 2009 | RCA TH1602 MP3 Player

1 Answer

Love this TH160 given to me by my daughter. Played it so much the battery ran low. Replace the battery and now it will not come on again. Only "Pearl" appears. Can you tell me how to get it going again?...


The other day I replaced my battery on my TH1602 and my unit would not go any further than the Pearl logo. So I downloaded the firmware upgrade from http://voxrightnow.custhelp.com/app/answers/detail/a_id/2243/related/1, and followed all the troubleshooting instructions that popup when you start the program:

start the program,
remove the battery,
hold the play button while plugging into usb,
release the play button when the the term "initializing" replaces "searching",
click the start button to replace the firmware.

You might want to leave the "format data" box unchecked to see it that works. I couldn't play aac files without formatting, but you may not have to format to fix your problem.

After I did this, my pearl started normally, and my computer recognized it again.

Jun 06, 2009 | RCA TH1602 MP3 Player

1 Answer

When i turn it on the screen says pearl and wont turn off


The other day I replaced my battery and my unit would not go any further than the Pearl logo. So I downloaded the firmware upgrade from http://voxrightnow.custhelp.com/app/answers/detail/a_id/2243/related/1, and followed all the troubleshooting instructions that popup when you start the program:

start the program,
remove the battery,
hold the play button while plugging into usb,
release the play button when the the term "initializing" replaces "searching",
click the start button to replace the firmware.

You might want to leave the "format data" box unchecked to see it that works. I couldn't play aac files without formatting, but you may not have to format to fix your problem.

After I did this, my pearl started normally, and my computer recognized it again.

Jun 06, 2009 | RCA TH1602 MP3 Player

1 Answer

I press the power button and the pearl logo comes on then it goes off with out saying please wait or loading i tried a brand new battery and nothin! i plug it into the computer and the music still wont put...


Try removing the battery, insert Pearl WHILE SIMULTANEOUSLY PRESSING and HOLDING the "PLAY" button. Windows Device Manager should see the device under "Human Interface Devices"as a "USB Human Interface Device". Run the latest firmware update, it will see the HID device and initialize it as a "Disk Drive", "_Generic MSC Recovery USB Device". Once the firmware update is complete the Pearl should work again. The trick was to remove the battery and hold down the "Play" button while inserting to force recovery mode.

Mar 27, 2009 | RCA TH1602 MP3 Player

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