Question about Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Sometimes machine works other times it has a mind of its own

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  • biggsrm Nov 19, 2009

    the room temperature I have the washer and dryer in, was higher than normal, that was causing a lr code now I leave the door open if I am running the dryer while washing clothes. but now the washer does not want to start when I push a wash button the time light flashes off and on then about 2mins the light go out and nothing happens. and the machine will not go into service mode.

  • FAV6800A FAV9800A
    FAV6800A FAV9800A May 11, 2010



    Hello biggsrm,

    I know you have the Service Manual form your “Locked Rotor” issue.

    If you can’t get into Service Mode then I feel the only fix is Control Board replacement.

    So will the machine let you into Service Mode? If so I would read the diagnostic code blocks and see what error events the machine has logged and we can go from there. Any surge protection on the 120VAC outlet that is powering the machine?

    What was the resolution of the LR error code on 10/2?

    Rich aka dh1200s

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Hello biggsrm,


I know you have the Service Manual form your “Locked Rotor” issue. What was the resolution of the LR error code on 10/2?

If you can’t get into Service Mode then I feel the only fix is Control Board replacement. Will this condition “mind of its own” allow you to get into Service Mode? If so I would read the diagnostic code blocks and see what error events the machine has logged and we can go from there if you want to DIY.

Any surge protection on the 120VAC outlet that is powering the machine? If the issue points to a Control Board failure and the 5yr warranty is up then I would search ebay for a used replacement Control Board. I have spares that have been verified good in my test FAV6800AW machine. If you wouild like to try let me know I’m in the 19344 area.

Good luck Rich aka dh1200s.

Posted on Nov 18, 2009

  • FAV6800A FAV9800A
    FAV6800A FAV9800A Nov 19, 2009

    It sounds like the Control Board became heat stressed. Not much choice here but to replace the Control Board and see if that will get you back in service. The Motor Controller set’s in the base/floor level of the machine. I hope if did not become heat stressed.

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