Question about Tomtom One XL GPS Receiver

2 Answers

My tom tom is freeze its not getting any satellite signal at all what should i do?

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  • fortebike Nov 18, 2009

    my gps keeping showing for hours:waiting for a valid GPS signal... the bars for the satellites is 0 so how can you guys help me with this problem

  • fortebike Nov 18, 2009

    i did what you sugest me to do but still showing the same problem

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2 Answers

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Hi,
First off how long have you owned the unit and how long have you had this problem? If you know your battery is charged if it is then you can reset the device. To do this, press
and hold the On/Off button for 15 seconds and release the button when your
device begins to restart.
If you need further assistance please let me know.
Thank you,
Lee

Posted on Nov 18, 2009

  • Lee A.
    Lee A. Nov 18, 2009

    Ok,
    and as for my other questions. How long have you owned this unit? How long has it been experiencing this problem? Also as the manual references did you go on the unit and set it back to factory default settings in preferences? its on p. 36 of the manual which you can download/view here:
    http://download.tomtom.com/open/manuals/...
    if the problem persists and the unit is out of warranty then I suggest replacing it. With gps units. The companies charge more to have them repaired then it costs for a new one. Unless it is under warranty I would recommend replacing it.
    Thank you,
    lee


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You need to contact the manufacturer and have them upgraded the firmware of your device.

The GPS Receiver should work correctly after the firmware upgrade.

Have a great day!

Posted on Nov 18, 2009

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1 Answer

Tomtom wont turn on after chaging it


Reset your TomTom GPS receiver. Some TomTom users report occasional difficulty in getting their TomTom navigation device to start or respond to commands. If this happens to you, remedy the problem by performing a soft reset on your TomTom GPS. A soft reset will reset the data on your TomTom GPS receiver without erasing any data. To reset a TomTom GPS receiver, press and hold the "On/Off" button for 15 seconds or until the device restarts.
2

Let your TomTom GPS acquire the necessary satellite signals outside. If the device has trouble connecting to the satellite signals necessary for its operation, try an easy fix to the problem. Take your TomTom GPS receiver outside, away from mountains, tall buildings or heavy foliage, where the receiver has a clear view of the sky. Wait for a few moments while the device acquires the necessary satellite signals.

Read more: How to Troubleshoot a Tom Tom GPS ' eHow.com http://www.ehow.com/how_5533906_troubleshoot-tom-tom-gps.html#ixzz1hV4FBQ91

Dec 21, 2011 | GPS

1 Answer

Says loooking for signal - even when plugged into car charger - could it be the gps battery


Being plug into a car charger (or wall charger) has little to do with not finding a GPS signal and this apply to your gps battery as long as you get power to your receiver.

It is not unusual for GPS to have problem finding suitable Satellites signals especially inside a building or areas where you do not have a clear view of the sky above you and the unit (e.g. High Rise buildings).

In order to speed up the location of satellites signals, you need to update your unit A-GPS Satellite locations database on a regular basis via 'Tom Tom Home' (which should be installed on your PC or Laptop). You can download the latest version of Tom Tom Home from the official site.

Without A-GPS and the unit not being in regular use, your unit may take a very long time to find suitable satellite signals. My own TomtOm One, without an up to date a-gps database has taken over 15 minutes to locate the required signals even in a relatively 'open' air location!

Hope it helps and clarify the issue.

Jun 12, 2011 | Tomtom ONE GPS Receiver

2 Answers

How do I change the time on my tom tom


The clock on your navigation device is automatically synchronised with the satellite clocks. You can also set the clock manually, for example when the device is indoors and unable to receive a satellite signal. The default setting is to automatically adjust the clock for the current time zone.
How to change clock settings To select the time format and to set the time, follow these steps:
Open the Main menu and tap Settings.
In the Settings menu, tap Set clock.
Select how the time should be displayed, then tap Next.
When you do not have a satellite signal, you are asked if you want to set the time manually.
Note: Since you need to be outside for your navigation device to receive a satellite signal, you might want to immediately set the time manually. The device will then set the time automatically when you next take the device outside.
Tap Yes to set the time manually or tap No to set your device to update the time automatically using GPS satellites.
Hope this was helpful. Thank you for using fixya.

Jan 26, 2011 | Tomtom GPS

1 Answer

I have a Tom Tom One N14644 Ver 8.014 that displays "No valid GPS signal". I used the GPS to get to an address the other night, and now it gives me a map, screen choices, but says waiting for valid GPS...


Same here. I just finished updating software and it still can't get a signal. Could it be something with the TOM TOM satellite network?

I have the same unit and version as you. I notice the problem started yesterday at about 5:00 EST

Nov 24, 2009 | Tomtom GPS

2 Answers

Tom Tom XL worked fine and then after stopping for lunch could not find satelite signal the rest of the 200 mile drive.


Try going online at the Tom Tom site and updating the device (it's free). There's a new update each week that tells the Tom Tom where the satellites will be during the coming seven days. Admittedly, this only speeds up the process and not finding a signal for 200 miles is a stretch, but it's worth a try if you don't regularly update.

May 17, 2009 | Tomtom ONE XL GPS

1 Answer

My Tom Tom 710 takes a very long time to get a signal (20 minutes)


Could try resetting it. In the docking bay on the back of the unit you will see a small indent in the moulding by the connectors. At the bottom of that there is a tiny reset button that will require a pin to push it. It's not immediately visible so you will have to look carefully. Once reset, it may (only may) speed up the satellite signal. This rest button can also be used for when the screen freezes which is what happened to mine.
Hope this assists.

Aug 20, 2008 | Tomtom GPS

20 Answers

No GPS Signal in TomTom One XL all of a sudden


I suddenly lost the GPS signal today and could not get it back. All I got was the "No valid GPS signal". My solution was to tap on the GPS satellite bars when in the route map. this brought up the "Status summary page of the TOMTOM.

I then again tapped the satellite bar which brought up the "GPS Status" page. I then tapped the bar labeled "configure".

The radio button next to the option titled "Minutes (dm.m') was selected. I then moved the selection to "Degrees (d.d) and it started working.

I had just downloaded the GPS fix 5 days ago so it is not like this suddenly caused it to stop working.

This may not work for everyone but this is what it took to get mine working.

Cheers

Jul 09, 2008 | Tomtom One XL GPS Receiver

1 Answer

Always "Waiting for GPS Signal"


The waiting for signal message just means it can’t get satellite reception where you are. you most likely need to utlize the Optional external GPS antenna. This is a common problem in the midwest and southwestern states. if this has happened since you bought it. the internal antenna couldve come loose. Which means you may have got a defective unit from the factory. But my guess is you just need to utilize the external antenna.


its like thinking of a cell phone and how some people dont always get a signal. now in gps it needs 3x the signal. with 1/8th of the communications satellites cell phones have.
so as more and more people get tom toms the harder it is for each unit to work, and less signal can be partitioned to your unit at the time of use. where as cell phones only need 2 towers, GPS needs 4 satellites.

Jun 11, 2008 | Tomtom GO 700 GPS Receiver

1 Answer

Problems with tom tom


I can help. Look for the reset button on the device. Press it while the device is on. Let me know if this works. I have Also Same model. Have used TOM TOM for many years so I can help you

Feb 13, 2008 | Tomtom ONE GPS Receiver

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