Question about Maxtor 160 GIGABYTE USB2.0 EXTERNAL STORAGE 7200 RPM 8MB CACHE RETAIL 160 GB USB 2.0 Hard Drive

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Computer won't recongize my Maxtor one touch - Maxtor 160 GIGABYTE USB2.0 EXTERNAL STORAGE 7200 RPM 8MB CACHE RETAIL 160 GB USB 2.0 Hard Drive

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If plugged in the first time, the external drive needs to be initialized from your computer. Here are the steps.

1. Plug in your external drive to your computer's usb port.
2. Right click your My Computer and choose Manage.
3. Click on the Disk Management from the left. The list of available drives will show on the right.
4. Right click on your External drive and select create partition (primary partition).
5. After that you now you need to format the hard drive. Choose quick format.
6. Right click again on the partition you've just created, now select "Format" and select NTFS.
7. Click Ok and follow the wizard as it will guide you until it is finished.

Hope this helps.

Posted on Nov 18, 2009

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  • Master
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Hello sir, hi and good day, there are several reasons why an external drive cannot be recognize by the PC, here are some possibilities:

  1. Compatibility issues, make sure your PC is USB 2.0.
  2. Defective USB cable.
  3. Bad USB port, check other USB slots if it works.
  4. incorrect device driver, well most USB devices are ready for windows, but check if there is a CD accompanied with your USB drive. If there is a CD, run the device driver.
  5. Your PC is too old, like running on windows ME, atleast you are/or should be using windows XP.
  6. USB port is not enable on the Bios setup.
  7. Your MAXTOR device itself is bad, so check it on other PC to see if it will work.
If things are still out, try cleaning or running an Antivirus software on your PC. call your dealer for information on the installation of the product.

Posted on Nov 18, 2009

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