Question about SanDisk Sansa e250 MP3 Player

1 Answer

My mp3 player is frozen as soon as i turn it on it just come on and say V4.0.44A SANSA M240 1.0GB and thats it it won;t play or nothing. and its been like this for a long time.

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Hello,

All Answers page from Sandisk for the M240:
http://kb.sandisk.com/app/answers/list/kw/m240/r_id/101834/sno/1/search/1/session/L3NpZC9JeGphOWVOag%3D%3D#s=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

Looking for answer 34, when the player is not turning on:
Trying to reset performing the actions in solution 1. Next, when still not responding solution 2:
http://kb.sandisk.com/app/answers/detail/a_id/1115

Looking for answer 14, when the player freezes. Telling to format the player. Follow up the instructions on next page:
http://kb.sandisk.com/app/answers/detail/a_id/1/p/555%2C662%2C670%2C674/page/2/r_id/101834


Sometimes a firmware update or reinstall is needed to have the player function normally again. See next page how to install and use the Sansa firmware updater:
http://kb.sandisk.com/app/answers/detail/a_id/1107/kw/firmware/p/555%2C662%2C670%2C674/r_id/101834


Manual for the M200 series in pdf format:
http://mp3support.sandisk.com/downloads/um/sansa-m200-um.pdf

Need more help ? Just post a comment.

Posted on Nov 18, 2009

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