Question about SanDisk Sansa e250 MP3 Player

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Videos won't got to proper file

I have been trying to put videos on my sandisk sansa e250 for about almost a week now and cant get the videos to go to the video file. everytime i do it the videos go to the file but when i go to veiw them they are in the photo file not the video file and when you click on it it says use sansa movie converter to view video wih a black screen behind it. how can anyone help

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Re: videos won't got to proper file

Try converting the videos into something else like for example change it from .wav to .amv

Posted on Jan 10, 2008

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How do I download the file for the sansa e250 media converter, I cant watch music video's on the sansa


Sansa Media Converter should be used to convert videos and pictures in the appropriate file extension and size: notice, files should have certain formats before converting them.
Overview for supported files using Sansa Media Converter:
Direct link to the SMC download:
Allow downloads when blocked to get the download started.

There's a user guide, readable with adobe reader, for e200v2 series on next site:

Oct 17, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

How do I install an e-book on a sansa e250?

you cant. It isnt designed to read file formats. Only video, mp3/wav music, and pictures. I'm sorry but you need a sony reader or kindle for the type of files you want.

Jan 19, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

How can i put pictures and videos on the sansa e250

The Sansa Media Converter (SMC) software is required to convert and transfer videos as appropriate to your Sansa or your microSD card.

Nov 22, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

My computer cant open the file in my e250

1. Plug the sansa into your PC. If Windows does not recognize the clip, unplug it, turn it off, and then put the clip in "hold" mode by placing the on/off switch into the hold position. Hold down the middle button on the Clip while you plug the clip back into your PC. It should recognize it.

2. From "My Computer", find the sansa icon and choose format. Note: this will delete all your music files on the device...

3. Download the firmware updater for the sansa

4. Follow the instructions to update your firmware.

5. If you need additional assistance try calling Sandisk's tech support:
1-866-SANDISK (726-3475)
7 days a week:
4am. - 10pm. Pacific Standard Time
7am - 1am Eastern Standard Time

I hope that helps
Please rate accordingly
Thank you

Nov 03, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

I cant add videos to my sansa e250

download the latest version of quicktime and try again

Aug 10, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Dont know how to put pictures in my mp3

To transfer photos and video to your Sansa e250:
1. Open Sansa Media Converter on your PC
2. Connect Sansa e250 to the computer.
The detected Sansa e250 will list the available space and total space on the
device. If more than one device is inserted, only the first device will be
3. Add the media files to be converted
4. The Sansa Media Converter will place all files in MyAlbum unless you
type in a new Album Name at the bottom of the screen. Use this option
to organize your files and slide shows.
5. Press to start the conversion process. A status box will appear
showing which file(s) are being converted.
6. Photos and Video can not be transferred to the microSD card.
7. Do not move your photo or video files from the location the Sansa
Media Converter places them.
8. See Safely removing your Sansa from the Computer instructions

Also you can take a look at the manual on page will give you a visual Image..

If you need further assistance you can contact sandisk or myself
The number for sandisk is 1-866-726-3475
Please rate accordingly
Thank you

Mar 31, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Music Videos

I'm not an expert, but I do have a Sansa e250, too. Sounds like you need to download a Sansa Media Converter.

Here's the link:

Once that is downloaded and installed, open it, plug your Sansa into the computer by USB cable, click "Add media". Then you should see a window that says "Add media" Select the media you want to put on your Sansa. Once the media is added, then click "Convert". After it is finished converting, it should be on your Sansa. Hope that helps!

Nov 15, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Media Converter

Ever hear of reading the instructions?

Jun 28, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa media converter problem



Jan 06, 2007 | SanDisk Sansa e250 MP3 Player

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