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I have a HP 6500 wireless --- Can not print --- It says offline. It worked yesterday

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Those hp wireless printers can be a pain. the simplist thing I can suggest is to turn the printer off. Turn back on and reboot the computer and the printer software on the computer should say your back online again. If not more drastic action is needed.

Posted on Nov 17, 2009

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My HP 6500 Wireless printer doesn't even show up. It worked fine yesterday! I can't find the disk to start it over. What happened?


Hi Dave,

Open www.hp.com and enter your product # as 6500 in search bar and hit enter key

Select Software and Drivers Download ( or support for HP Officejet 6500 Wireless ) and choose the operating system to download the drivers and install

Regards,
Sean

Feb 26, 2013 | HP Officejet 6500 Wireless All-in-One...

1 Answer

Printers says it is offline


hi,
Being 'offline' means there is no communication between the printer and your PC.
To change it to 'online' try the following:
  • On the start menu,go to printers and faxes and check out installed printers.
  • Double click on your printer and a window pops up.On this window go to printer on the menu bar and uncheck 'use printer offline'. Try printing now.
  • Still offline?
  • Uninstall the printer[make sure you have installation disk]
  • Unplug the printer from power and your pc too.
  • Plug them back after a few minutes and start installation afresh.
  • After installation restart your pc.
  • Now print!
Worked for me,hope it works for you!
THANK YOU!

Sep 20, 2011 | HP Officejet 6500 Wireless All-in-One...

1 Answer

MY PRINTER IS OFFLINE AND I CAN NOT GET IT ONLINE


Printer Spool offline:

Disconnect the USB cable, go to RUN and type in services.msc and then find print spool and right click, then choose restart.


Start-->printers and faxes-->right click on the printer-->properties-->make sure it's set to print online.

Aug 12, 2011 | HP Officejet 6500 Wireless All-in-One...

1 Answer

My HP6500 wireless all-in-one says its offline & my computer won't recognize it. I unplugged it then restarted it--didn't help. What does it mean to be offline? How can I get it online?


Press Start Devices and printers Find the printer you wish to bring online If you are using windows xp- double click on the printer If you are using Windows 7 or vista- right click on the printer and select "see what's printing" Hit "printer" in the menu bar Toggle the "use printer offline selection"

Mar 08, 2011 | HP Officejet 6500 Wireless All-in-One...

1 Answer

HP Officejet 6500 Will not print black. All ink if full, even replaced the black cartridge with new. Clean heads (via utility) 3 times. All other color cartridges (c,m,y) are printing. Work fine...


two actions I took that worked.

1) Remove the print cartridges. Raise the lever that holds the printer casing down (plastic square box), lift it up gently, remove it, and wipe with a clean, dry paper towel.

2) from the menu option on the printer. Go through the set up option and select "clean printer head" from the options. It will also do a self clean.

I did those two and it works nice.

Feb 08, 2011 | HP Officejet 6500 Wireless All-in-One...

1 Answer

I cannot use my printer wireless(officejet 6500), it's saying it is offline but works with USB cord. I have reloaded software several times.


Download HP Print Diagnostic Utility -
from the following link
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&softwareitem=mp-86318-1&lang=en

--
There should not be any check mark next to pause printing and use printer offline
Open Printers and Faxes folder
Right-click the name of the product, and then click Open .Click Printer .
Check the printer queue menu - look for pause printing and use printer offline items - there should not be any check mark, click to clear them

Nov 03, 2010 | HP Officejet 6500 Wireless All-in-One...

1 Answer

I am using an hp officejet 6500 and I keep getting an error message 0x61011bec, what can I do to fix this problem?


The Print Diagnostic Utility diagnoses and resolves common printing problems and communication problems, including:

If you prefer, you can skip this information and go directly to downloading the tool .

  • Connectivity :
    • USB: Ensures that the USB connection from your computer to the HP product is working correctly.
    • Network: Ensures that the network connection between your computer and your network is working correctly. If the tool detects a network connectivity problem, you will be prompted to run the HP Network Diagnostic Utility for better results.
  • Spooler : Automatically restarts the print spooler, which sends print jobs from the computer to the product, if it has been stopped.
  • Online status : Checks if the product has been paused or set to offline, and then sets the status back to online if necessary.
  • Device manager : Checks for problems in Device Manager that would prevent printing.
  • Print queue : Checks for and clears pending print jobs in the print queue (a log of print jobs waiting to print).
  • Port : Checks the port settings for the HP product.
  • Driver : Checks for alternate-driver settings.
  • Conflicts : Checks for conflicts with other drivers, such as other printer brands.
  • Default printer : Checks the default printer setting and prompts to select the HP product as default (optional).

Oct 26, 2010 | HP Officejet 6500 Wireless All-in-One...

1 Answer

Printer status says offline, and we can not print on laptop


Hi!
If you're offline with the printer, you definitely won't be able to print.

I'm assuming you're using Windows XP here. Most Windows products will be similar...

On the laptop, click on the Start button, then Settings, then Printers and Faxes. Find your printer in the list, right-click on it and click "Use Online" or uncheck the "Offline" box.

Good luck! Remember to rate the solutions!

Aug 10, 2009 | HP Officejet 6500 Wireless All-in-One...

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