Question about Western Digital Computers & Internet
Have you tried the disk on a different computer?
You can use the Disk Management console in computer management to check if the drive is partitioned and formatted.
ANd maybe try right-clicking the disk and selection properties. See if you can run a check disk on it.
Some more ideas here: http://www.devicedriverfinder.com/blog/device-errors/external-hard-drive-troubleshooting
Posted on Nov 17, 2009
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Posted on Jan 02, 2017
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Sep 06, 2013 | Western Digital My Book Essential Edition...
Right click on you "My Computer" Icon
A menu will open
The Computer Management window will open
The Computer Management window is broken down into 3 sections.
The first section on the left side of the window shows a menu. Disk Management is on the lower portion of the menu.
The right side is separated into two sections, top and bottom. The top portion shows a list of active drives on the computer. The lower portion shows all drives connected to the computer. CD or DVD drives that have not disk will not show as active drives on the top section, but can be seen in the lower section.
The lower section will show the drive description, drive size and drive condition (online or off line) in small box on the left side of that section. Disk drives will designate a "Drive" and a number. Drive 0 is usually your internal hard drive. Then it would list drive 1, drive 2, etc, depending on how many internal and external drive sources you have connected to your computer. Then it will list your CD drives and generally show their drive letter assignments.
Next to the smaller section described above, is a larger section which shows the driver letter, size of the driver and condition (if working correctly will show "healthy")
This is the area you can right click and get a menu that will allow you to open, explore, mark the partition as active, change the driver letter, format the drive or delete a partition. (A note of caution here. Changing the driver letter on your main hard drive partition will cause windows to stop functioning. The main hard drive, or hard drive partition, is normally given the letter "C".) A hard drive may show two or more partitions with separate drive letters designated for each partition.
A drive that is having a problem may show that it needs to be formatted (status as Unformatted). This can be done from this window. An external drive, whether it is a hard drive or CD/DVD drive, can have the letter designator change done if you want to organize your external drives. There are times when a drive will not show up because the drive letter that they are programmed to use are taken. Most USB drives are programmed to us the letters "F" or "G". In this area, you can assign the USB drive any drive letter that is not being used and this will make it visible in windows.
This should get you to see your external. If you don
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