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When i try and play my movie the sound comes on the the screen just shows a bunch of colors

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Go to support page for your product and try to download firmware for your product...

Posted on Nov 17, 2009

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Hello,

There are three types of display settings. 1 PAL, 2, NTSC and 3, Auto.

The pal and auto makes a display show color while the NTSC allow a display show in black and white but sometimes NTSC also shows color. It is possible that the display format on the movie is NTSC.

To fix this problem, play the movie that shows black and white. When the movie shows in black and white, press PAL/NTSC or P/N on the remote control and it should display in color.

Or Go to the player menu, check video or display setting, change it to Auto.

Problem should be fixed because that's where it lies....

But if it doesn't solve the problem, please let me know so that I may direct you further on what next to do.

I hope you understand the above.

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