Question about Creative Labs Nomad Jukebox Zen Xtra MP3 Player

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Creative Nomad Jukebox Zen Xtra 30gb

Hi. While loading some music from my pc to the Zen the Zen's battery went flat (my fault obviously) and now it only shows a small fraction of the music that used to be on it (it was pretty full). Although the Creative software still shows it as only having around 2800mb free, the artists / album listings are greatly reduced. I figured that resetting it and letting it rebuild the library would solve the problem but it only attempts to rebuild the library for a short while before stopping and reverting to the main menu, and the situation remains unchanged.
Any ideas? Thanks.

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Re: Creative Nomad Jukebox Zen Xtra 30gb

I suspect you got a corrupt file when it shutdown and when it cleaned it up it took most of the songs with it.

Posted on Jan 23, 2008

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Lost my disc and trying to get software to sinc/load music onto my 30g nomad jukebox zen xtra. what to do?

Hi there,
You can download all drivers, applications, and firmware from Creative Site here:
in your case, you might need an application like Creative ZENcast Organizer 2.01.01 Suite (synchronize various types of media files and data stored in your Creative portable media player and your computer)

Just try the link and choose that might suite your needs, hope this help.

Apr 16, 2010 | Creative Labs Nomad Jukebox Zen Xtra MP3...

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I have creative zen nomad jukebox 1.03.02e (30gb) and did not get a disc with it and i cant find any any site that i can download the software on. I got the jukebox so that i could us it and as of yet i...

Here is a link to the Creative Mediasource software for the Zen Nomad

Scroll down to the bottom of the page and click agree. This will start the download. Then run the program on your computer and you should be able to manage your Zen with this software. Let me know if it works.

Jan 29, 2010 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

When it the zen is turned on it says firmware

Had the same problem and nearly went nuts trying to fix it. Here's what I did:

1. Uninstall all creative driver & creative software.
2. Uninstalled Windows Media Player 11 (Rolled back to WMP 10) and restarted PC.
3. Uninstalled Windows Media Player 11 Runtime and restarted PC.
4. Downloaded and Installed the latest free version of Winamp from
5. Connected my A/C Power Cord to my Nomad Jukebox then connected my Nomad Jukebox via USB cable to the Computer.

The computer should then recognize the Nomad Jukebox as "Found New Hardware" then "MTP Device" and lastly "Your new hardware is installed and ready to use.

6. If you haven't already, go to the creative website and download the Creative Zen Xtra PlaysForSure Firmware 2.10.03 and save it to your computer.
7. Run the Firmware (Make sure Nomad Jukebox is connected) and at this point the Computer should recognize the Nomad Jukebox and begin the upgrade.

After your upgrade is complete, You can go ahead and re-download Windows Media Player 11 and it will recognize the Nomad Jukebox.Not sure what version of windows you have, but I have two computers, one with windows xp and the other has windows 7 and Im able to transfer music perfectly fine with Windows Media Player and RealPlayer on both computers. I hope this works for you. Good Luck!

Jan 05, 2010 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

I cant synchronize music to my 30gb Zen Xtra

you probably need the disk it came with and if you cant find it look for it on the internet and you might wanna try a program called WINAMP to transfer music to your ipod

Jul 24, 2009 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

Trying to recover nomad jukebox zen extra

Get an original Vista operating system disc..
then insert d CD and boot from the CD!

Apr 29, 2009 | Creative Labs Nomad Jukebox Zen Xtra MP3...

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did you push the play button and the back button at the same time?

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I have Creative Nomad Jukebox Zen Xtra 60GB.
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Please help me.

Sep 04, 2008 | Creative Labs Nomad Jukebox Zen Xtra MP3...

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My creative nomad jukebox zen extra 30gb

means the software used to operate the unit is corrupt and you need to download and install a new version

Jan 01, 2008 | Creative Labs Nomad Jukebox Zen Xtra MP3...

3 Answers

Creative Nomad Jukebox Zen Xtra

First thing i would do is make sure your at the current firmware.

Dec 18, 2007 | Creative Labs Nomad Jukebox Zen Xtra MP3...

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