Question about NetGear -DSL Web Safe Router/ RP614 - 4-Port Cable (NEDWEBSARORP)

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My internet goes down while watching videos

My internet seems to shut off whenever i watch videos like youtube for example. the only way for me to have internet access again is to unplug my router and plug it back in. other than watching streamed videos my internet works fine

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Sir ,
You can go with following steps:-
1)If you are using RP614v4 then what you can do is to simply upgrading the firmware of the product by going to the home page link:-
http://kb.netgear.com/app/home
2)There is an option over there to enter the product model number and once you will enter the model of the device i.e RP614v4 , you will automatically see the product enlisted there and then left click on the device model number which will navigate you to the support home page of the product you are using.
3)The in the home page of the product you will find four tabs kb/faq's , documentation , downloads and forum topics .
4)Left Click on Documentation and select the latest firmware version in this case it would be:-version 1.1.2
5)Once you will be logged on to the firmware version 1.1.2 page (direct link:-http://kb.netgear.com/app/answers/detail/a_id/12456)you will have the list of instruction of how to upgrade the firmware on the device
6)If you will follow the instructions correctly your issue aforementioned will be solved.

Posted on Nov 18, 2009

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Posted on Jan 02, 2017

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Your timely rating of this soloution is much appreciated.
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