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If you are recieving the message about having to format your memory card when u connect ur xenon to the computer when trying to get pics/vids/music on or off the phone, do this and it should work. 1. go to settings 2. touch "More" 3. touch "connection" 4. touch "USB connection mode" 5. touch "Mass Storage"
Voila now u can copy pictures,videos,music to and from your phone and computer.Hope this helps.
DO YOU HAVE A MICRO SD CARD? IF U DO PUT IT IN THE PHONE AND USE THE USB CORD TO TRANFER MUSIC USING WMP11 AND SYNC UR MUSIC TO THE DEVICE BUT ALWAYS REFRESH THE DEVICE MAKE SURE U FORMAT THE MEMORY CARD IN THE PHONE KEEP TRYING IT WILL WORK IT DID FOR ME.