Question about Canon PIXMA MX310 All-In-One Printer

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On my Canon MX310, the display says "Waiting for Report". Fax Memory is clear, but the In Use/Memory light stays on.

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Try this step ... found it on Canon's website

Issue: ERROR LCD: WAITING FOR REPORT
Solution: Set [AUTO PRINT RX] to ON (MX300 / MX310)

AUTO PRINT RX When [AUTO PRINT RX] is set to [OFF], incoming received faxes will be temporarily stored to memory and transaction reports (TX, RX and Activity) remain in memory. The default setting is [ON], which means incoming received faxes and transaction reports will automatically print. The fax machine will not automatically print a received fax and will store it in memory in the following conditions.

  • Ink is low or has run out
  • The paper size and type is not set correctly
  • Paper has run out
  • The Output Tray is closed
To set AUTO PRINT to ON, please follow these steps.
  1. Press the <FAX> button to enter the Fax menu.

  2. Press the <Menu> button. [FAX SETTINGS] is displayed

  3. Press the left or right arrow button to select [RX SETTINGS] , then press <OK> two times.

  4. Press the left arrow to select [ON], then press <OK>.

    Note: When AUTO PRINT RX is set ON, a sub-menu will appear to PRINT WHEN NO INK.

  5. At sub-menu PRINT WHEN NO INK, decide if you'd like the machine to continue to print incoming received faxes if ink is low.

    CAUTION: When this option is set ON, the fax machine will not monitor the ink level of the ink cartridges. If ink is low or out, received faxes will print with streaks or blank. Furthermore, once the fax is printed, it will be deleted from memory.
    1. To print received faxes when ink is low or out, press the left or right arrow to select [ON] and then press <OK>.
    2. To store received faxes in memory when ink is low or out, press the left or right arrow to select [OFF] and then press <OK>.

  6. Press the <Stop/Reset> repeatedly to return to Fax standby mode.

Posted on Nov 17, 2009

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1 Answer

Our Canon MX310 printer is flashing Waiting For Report and the In use/memory light is on all the time. There are not reports to print as far as we can see


  1. Remove all print jobs at your computer
  2. Turn off printer
  3. Disconnect printer power supply
  4. Wait 30 seconds
  5. Reconnect printer power supply
  6. Turn on printer

May 07, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

How do you turn off the in use/memory light?


This of course depends on why the light is on! If you had a fax come in and it is in memory, you will need to print the fax and clear the memory before the light will go out. The LCD Display should be telling you why that light is on.

1. There is a fax or print job in memory waiting to be printed.--> See steps below
2. There is a paper jam --> Open printer - Remove all paper - Close printer - press OK button
3. You are out of ink or the cartridges are low. - Change Cartridges


Solution: Printing reports and lists MX310

Printing reports and lists
The table below shows the reports and lists that can be printed from your machine.
Report or List Description ACTIVITY REPORT Shows recent facsimile transactions performed by your machine. You can enable or disable automatic printing of this report after every 20 transactions. You can also manually set the machine to print it. CODED SPEED DIAL
LIST
Lists the destination numbers and names registered for coded dial speed dialing. USER'S DATA LIST Lists the current settings of your machine and the registered sender information. MEMORY LIST Lists the documents currently stored in the machine's memory. TX (Transmission)
REPORT
Prints after transmission of a document.
You can enable or disable this feature, or set the machine to print a report only when an error occurs.
You can also set the machine to print the first page of the document under the transmission report to remind you of the contents of the document.
RX (Reception)
REPORT
Prints after reception of a document.
You can enable or disable this feature, or set the machine to print a report only when an error occurs.

To print the Activity Report, Coded Speed Dial List, User's Data List or Memory List: 1 . Press <FAX>, then press <Menu>.
2 . Use leftright.gif to select [PRNT REPORT/LIST], then press <OK>.
3. Use leftright.gif to select the desired report, then press <OK>. The report or list is printed.

Mar 24, 2009 | Canon PIXMA MX310 All-In-One Printer

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after emailing canon support, the answer is this: 1) the fax paper size must be "letter" - 8.5-11". 2) reset all settings through settings menu. the fax will then print reports (and also every report that was not printed before).

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"waiting for report" won't go away and now machine refuses to fax


unplug your printer restart your computer and reconnect printer.

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Cannon MX310 - Fax - Waiting for report


I had the same problem.

My INK Level was Low and I had the setting "Fax Setting -> RX Setting -> Auto Print ON -> Print when no ink OFF", and so the report would not print due to the ink level being low.

Solution:
Configure "Fax Setting -> RX Setting -> Auto Print ON -> Print when no ink to ON", and the report will be printed immediately, and the message will disappear.

Jan 20, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

I want to have the MX310 to answer on 4 rings


Change the ring count 1. Press the <Menu> button repeatedly until [FAX SETTINGS] is displayed.
2. Use the [ left.gif] or [ right.gif] to select [RX SETTINGS] then press <OK>.
3. Use the [ left.gif] or [ right.gif] to select [ RING COUNT] then press <OK>.
4. Use the [ left.gif] or [ right.gif] to select the desired number of rings. Press <OK> then press <Stop/Reset>.

To print the Activity Report, Coded Speed Dial List, User's Data List or Memory List: 1 . Press <FAX>, then press <Menu>.
2 . Use leftright.gif to select [PRNT REPORT/LIST], then press <OK>.
3. Use leftright.gif to select the desired report, then press <OK>. The report or list is printed.

Try to download the manual

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=334&modelid=15603#DownloadDetailAct

I hope it helps!!!


The TX Report and RX Report print upon transmission or reception offaxes depending upon the settings made in [FAX SETTINGS->TXSETTINGS->TX REPORT] and [FAX SETTINGS->RX SETTINGS->RXREPORT], respectively

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I cant send Fax. I also receive a message ''waiting for report''and"memory receive mode". Please Help

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My canon mx310 wont allow me to send a fax, it says 'waiting for report' when i press send.


I have the solution for this problem. You need to go into your fax settings, and adjust the RX Settings. There is an option there to "print if no ink" and you set that to YES, and it will spit out the pending report that is preventing you from sending faxes.

May 25, 2008 | Office Equipment & Supplies

5 Answers

"waiting for report" /won't copy


I experienced this problem when "Fax Setting -> TX Setting -> Print Report" is configured before you send out the fax.
After your Fax was sent, and the message "Waiting for report" appear forever and does not leave.
It is because your INK Level is Low and your have set "Fax Setting -> RX Setting -> Auto Print ON -> Print when no ink OFF", and so the report will not be printed out due to ink level is low.

Solution:
Configure "Fax Setting -> RX Setting -> Auto Print ON -> Print when no ink to ON", and the report will be printed out immediately, the message disappear.

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Help with setting up my cannon mx310 fax machine.


here http://www.generalmanual.com/Printers/Canon-PIXMA-MX310-Office-All-In-One-Printer.htm you can download (under "download now" near the bottom of the page) the manuals you have lost.

Hope it helped you!

Dont forget rating.

Thx.

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