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GE profile side by side refrig freezing fridge contents. Is this most likely a damper door assembly problem? How do I discern it's malfumctioning?

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It just is.....the damper door. very common issue. not a hard repair..the part will be the entire upper plastic assembly it has the damper and fan motor inside housing of plastic assembly.

Posted on Nov 17, 2009

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1 Answer

GE Profile Arctica fridge running too cold


You may want to check your damper assembly to see if the door is broken. If the door is broken it will air to migrate to the refrigerator compartment causing freezing issues. Also check to make sure that the damper door is not staying open. When you take the cover off with the door open the damper should close. If the damper is open then you need to replace the damper. Here is the damper to order.

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My fridge keeps freezing things in the fridge


Hello,

What the most likely thing causing that is that the air damper that opens/closes to let air into the refrig. section is stuck open and too much air is entering into the ref.section allowing things to freeze, that is a fairly common thing with GE refrig's.

To fix that the air damper would need to be replaced..the exact location of it is,upper left corner of the ref. section on the left side wall at the top.


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check the damper door and see if its iced up this is between the refrige and freezer compartments and lets cold into refrige from freezer,if it ices up in the open condition the refrige control cant change the temp,defrost the door and then see if the control moves the door,if so also check the door seals to make sure they are sealing good so as not to let warm air in that can condense and freeze things like the damper door

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My GE Model PSS25MGNAWW Artica Profile Refridgerator has begun freezing the contents of the bottom Sealed Pan and Fresh Produce Drawers. Put setting up to 2 and Chill Dial to Cold (left) but temp is stayng...


Freezing in cripsersG.E artica:

Models Affected: All 23 25 27 and 29 cubic foot electronic side-by-side refrigerator units with plastic Liners manufactured in 2001 or later. This includes all Profile- (Arctica and Eterna") models Consumers have called with reports of freezing in the Vegetable (middle) pan or the CustomCool M (bottom) pan , frozen water tank or frozen water filter.Freezing in the pans , a frozen water tank or a frozen water filter is caused by excessive airflow from the vents in the tower.


To eliminate these freezing issues , install kit WR49X10045. Follow the instructions included in the kit.






Damper door broken G.E artica:

Affects all 2001 models produced with "M" as the eight letters in the model i.e.: PSS25SGM with serial date code LA4 , MA4 , RA4 , SA4 , TA4 , VA4 , ZA4 & AD4. Freezing happens when damper door breaks leaving the unit with no control over the very cold air entering fresh food compartment from the freezer.

Replace damper door assy , with new damper door kit WR17X11508.

To verify the damper door is broken , remove the light shield and rear light bulb from the top of the refrigerator. Enter the factory diagnostic mode by pushing all four temperature control buttons at the same time. Perform damper motor test (FZ 1 , FF 0). Press any other button i.e. Custom cool or filter reset to start damper test cycle. Shine flashlight through right hand side opening of light assembly to view movement of damper door. To exit test mode (FZ 1 , FF 6). lf damper door assembly needs to be replaced , pull top two shelves out 2 ". Pull rear tower assembly slightly forward with both hands, move to the left and the right to expose the two screws that secure the duct assembly , also remove both screws that secure the duct to the ceiling. Replace with new damper motor assembly WR17X11508.

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1 Answer

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Since your freezer control is the main thermostat , and your refrig control is only a damper , lower your freezer setting and turn the refrig control mid way . This will make the refrig run less , and keep the air flow moving , throughout the complete unit . When the airflow stops , by turning down the refrig control ( closing the damper ) , all the cold air will settle in the refrig section , thereby freezing everything in the lower section .
Since the water line runs thru the freezer door , too cold in the freezer section , will cause the water in the line to freeze . I would also suggest installing a dispensor heater ( pt. # WR49X10173 ) , which would hopefully avoid water line freeze , in the future . This part comes with installation instructions .

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