Question about Brother MFC 7420 All-In-One Laser Printer

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Won't print, display shows TAD - Brother MFC 7420 All-In-One Laser Printer

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Try pressing the hook switch and check if something is plugged in to the phone jacks in the back. TAD is a telephone answer device, no reason it should stop the printer.

Posted on Nov 17, 2009

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try this paul. hook your phone line from your wall jack to your "line" jack on your fax. then run another phone line from your "external" jack on your fax to your "line" jack on your TAD. now, make sure your fax machine is still set to TAD. here is whats important...set your TAD to 4 rings or less. 2 is the recommened setting. also very important...when you record your outgoing message on your TAD, make sure you leave about 5 seconds of silence before you start recording your message. the reason for this is the fax machine needs to "hear" the CNG tones that originate from the sending fax so that it knows its a fax and then can take over the call. if it doesn't hear those tones because of noise (voices, etc), it will let call go to TAD. you can try to set your TAD to 4 rings, but that doesn't leave much time for fax to "hear" these tones. if you set to 4 and don't get all your faxes, try lowering the setting to 2 or 3 rings.

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Still can't get fax not to pick up when answering machine is connected.


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This is the setting you would use if you're using an answering machine on the same phone line as your fax machine.

To set the Recieve Mode :

Press Recieve Mode. The LCD display shows your current selection.

Continue to press Recieve Mode until your new selection appears. After 2 seconds the screen returns to the date and time display, along with your new Recieve Mode setting.


The 4 Recieve modes are Fax Only, Fax/Tel, TAD:Answering Machine, Manual.

Hope this helps!!!

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