Question about LG Washing Machines
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Posted on Jan 02, 2017
only 2 things can cause this.
1 the control is set to lock out mode. just hold the lock button for 5 seconds and it should go back to normal mode.
or 2 the controls user interface has an internal failure. its the part that has the switches and tells the computer what to do. either way call whirlpool and see if its still covered by their warranty.
of yeah and the 3rd thing is you have no power to unit. make sure the outlet is good by trying something else in the same outlet, like a light or hairdryer.
Posted on Jan 06, 2009
You have a fault microprocessor, or the "Brain" is sporadically faulting... You need to get this looked at... it isn't a minor thing unfortunately... look get a firm "Quote" from a reliable service center man
Posted on Feb 01, 2010
That noise means it is blocked. Did you get the filters in the back of the machine at the inlets? I've been through heck with this.... check out what finally worked.
IE= Inlet Error. I have struggled with this problem. After much trial and error it appears that it is due to my well water. People who have city water will probably not have this problem with this machine. Well water or hard water buyers beware. This machine is VERY much a primadonna princess capable of stopping your rinse cycle at the slightest imperfections. This is the Princess and the Pea of Washers... but I have a series of possible solutions that will have you appreciating her primadonna superiority once again.
Troubleshooting... Listen.... Does she sound like she is struggling and no water is coming in? If so then it isn't. The cycles will last forever as she makes all sorts of grunting noises. Something is preventing the water from coming in. It could also be that the pressure in to the washer is under 55 psi.
a. I have adjusted the pressure in the pumphouse to allow for minor fluctuations so that the machine will have at least 55 psi.
b. Take off the hot and cold inlet hose and clean the screen at the back of the washer. The two screens are supposed to come out of the male receptacles. They are fragile... beware. I use a squirt bottle/atomizer to clean these screens as mine chipped and will not budge.
c. You can add a screen just off the faucets so that you don't have to move the machine each and every time you get an IE error. This helps but does not solve.
d. I installed a faucet filter that I bought from Home Depot in the PVC sprinkler's section. They are made of a black plastic material and can easily cross thread, so be careful. They look about the size of a one liter container and unscrew midway to reveal a removable cylindrical mesh filter. This makes it possible to widen the surface area where tiny particles can be trapped without totally blocking flow to the inlet sensor. :-) When installing this make sure to completely rinse the hoses, and all screens coming into the machine. I took the shortcut first and thought my idea had failed only to discover that the screen behind the washer was partially blocked.
e. Periodically remove the filter and clean. Depending on the quality of your water, you may need to do this at all the points that have a screen.
I now have a screen washer between the sprinkler system filter and hose and the one that comes installed inside the male ends of the inlets for the water hoses. This has helped enormously.
f. Another possible offender is the soap and softener dispenser. To remove and clean press down on the plastic toggle piece on the soap side, the whole drawer should slide off and clean. Non-HE detergents and softeners can create a buildup of gooey gunk. Just clean it. Inside the drawer space you can clean to increase flow. I use baby wipes.
g. Make sure that the filter on the bottom is free from obstructions. If there is water in the drum, you will be flooded if you remove. This is a last resort after all the inlet lines have been cleaned and cleared.
Note: It doesn't take much to lower the flow of water to the point that this machine will not run. Since you cannot override the computer on it to run a spin cycle or even advance to remove water it can be highly frustrating. I've learned to obey my machine and just clear every last possible inlet.
Best of luck.
Posted on May 30, 2010
OK, let's try this: Open the door and (with an empty washer) give the drum a hard spin (either direction) by hand. This uses the direct drive motor to in effect become a generator, and should light up the control. If control lights up only momentarily, then no line voltage is getting to the display board. I would suspect the line filter first. Take the top cover off by removing the lower screws on the plastic clips on the back side of the washer's top. Stand in front of machine and use the palms of your hands to sharply push back on the L and R edges of the top, about 2 inches, then lift top off. Track power cord into washer and on to a small rectangular box. (the line filter, which contain a non-replaceable fuse) Check if power is going in and comming out (heading for the main board) If power in but no power out, replace filter. After the filter, the power goes to the main board, which is in the top back Left hand corner. It has a plastic cover over it. When the machine is powered up, there is a red LED on the board itself which lights up.
Note: on a working machine which is connected to power, you can do the drum spin and the display board will light and remain on, without touching the power button.
That's about as much help as I can do from here. If you need more help, I suggest you contact an authorized LG servicer in your area. (find one from LG at 800-256-0000)
These are very good machines. I know of one guy, runs 10 loads a day, 365 days a year through his LG. Can't say he's never had a problem, but he is very satisfied and probably does more loads each year than that old Whirlpool did in 20.
Posted on Mar 06, 2011
Remove the water line from the INLET valve and start the machine , if there is no proper flow of water then the inlet vavle is not working to open , the filter on the vavle is clogged or the inlet filter is blocked. Also check the voltage on the inlet valve to make sure that the controller unit is outputting correct voltage.
If not replace filter , valve to ensure that the drum get best flow for filling.
Posted on Aug 22, 2011
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