Question about AbleSoft Teacher's Toolbox 4.0 (700193-015-01) for PC

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I am unable to set up an internet connection with my wireless neatgear router on my new dell desktop. The router, model DG834PN works fine on my old computer, but when i try to load the network adapter it goes to the shut down your computer stage...but when you restart...nothing!!!

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  • jarders64 Nov 18, 2009

    Yes I have a netgear modem router which currently provides a connection for my old desktop and a lap top. I have tried to use the network adapter on my new dell computer 9desktop) but it doesnt see the adapter when I put it into a usb port. The adapter doesnt light up as it does when I put it into a usb port in my old computer, and the new computer just doesnt see it.

  • jarders64 Nov 18, 2009

    Yes, I have a netgear wireless router which has a usb port adapter. however when I plug the usb adapter into the new Dell computer it doesnt seem to see it, and no matter what i do, ie loading the installation CD it does work. it works fine in my old PC and my laptop can connect through the router OK. Can you give me any guidance?

  • Ricky Tracey May 11, 2010

    Are you trying to connect over wireless or with a cable & why do you need to load a network adaptor as any drivers needed are included with the chipset drivers? .

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Use your other computer to goto netgear.com look for downloads and find your adaptor. you may have an older adaptor that is not suitable for vista or windows 7. it may need an updated driver. so download the appropriate driver for the operating system to the working computer, and burn it to a cd. then you should be able to run the disk on the new computer. we at charter had this issue when vista came out, our install disks didnt have the right drivers. you just need the right drivers for the adaptor vs operatin system.

Posted on Jan 22, 2010

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