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Problems with my fax - Canon PIXMA MX310 All-In-One Printer

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Fax-2920


If you can send a fax and receive a fax at any point, your fax machine is running perfectly. There is a phone line problem somewhere

Jul 04, 2010 | Brother IntelliFax-2920 Fax

2 Answers

When recieving a fax the print speed is at a snail pace. It takes for ever for the printer to print a page of the recieving fax.


try this and let us know. do fax diagonastics.

Test the fax setup from the control panel Follow the steps below to perform a fax diagnostics test.
  1. Set up the all-in-one for faxing according to the setup instructions found in the product's User's Guide .
  2. Make sure you have inserted the print cartridges and loaded paper before starting the test.
  3. Press Setup , 6 , and then 6 . This displays the Tools menu and then select Run Fax Test . The HP all-in-one displays the status of the test on the color graphics display and prints a report.
  4. Review the report.
    • If the test passes and you are still having problems faxing, check the fax settings listed in the report to verify the settings are correct. A blank or incorrect fax setting can cause faxing problems.
    • If the test fails, review the report for more information on how to fix any problems found.
  5. After you pick up the fax report from the all-in-one, press OK . Then turn the printer off, and then on again. If necessary, resolve any problems found and rerun the test.
Accessing the Diagnostic Utility from HP Solution Center The fax Diagnostic Utility can also be accessed from the HP Solution Center software, by selecting the HP Fax enabled product in the drop down box, and then following these steps:
  1. Select Settings , Fax Settings & Setup , Fax Setup Wizard .
  2. Tab through the Fax Setup Wizard to get to the end of the process. This is a good opportunity to ensure that your fax machine is setup correctly.
  3. Click Click here to run the Fax Test . The HP all-in-one displays the status of the test on the color graphics display and prints a report.
  4. Review the report.
    • If the test passes and you are still having problems faxing, check the fax settings listed in the report to verify the settings are correct. A blank or incorrect fax setting can cause faxing problems.
    • If the test fails, review the report for more information on how to fix any problems found.
  5. After you pick up the fax report from the all-in-one, press OK . Then turn the printer off, and then on again. If necessary, resolve any problems found and rerun the test.

Sep 14, 2009 | HP Officejet J5780 All-In-One InkJet...

1 Answer

A particular business can receive faxes from me sometimes, but other times I get a strange beep and it doesn't go through. They receive faxes every day with no problems. I send faxes every day with


This is a problem on ther side. A lot of high volume companys dont admit this, insurance order etc most use pc based fax products to filter junk this can also cause probs

May 11, 2009 | Brother IntelliFax-2820 Laser Fax

1 Answer

We can send faxes but we can not receive faxes. The fax machine that sends the fax tell it that our line is busy. Is that a machine problem or a phone line problem?


Problem lies in your Receive Mode setting. If you don't have a dedicated phone line for the fax machine, you need to set it up for either Manual where you answer every call or Fax/Tel whereby the Fax machine determines if the incoming call is a fax or phone call. Instructions per Intellifax 4100 Manual.

Select a Receive Mode
Choose the mode that best suits your needs by pressing the Mode button
repeatedly until the FAX and FAX/TEL lights show the setting you want to use.
Manual
You must answer every call yourself.
The Brother machine must be started manually
to receive faxes.
Fax
For use with a dedicated fax line.
Every call is answered as a fax.
Fax/Tel
For receiving fax and voice calls on one line.
The FAX answers every call and receives a fax or
double rings for you to pick up a voice call.
TAD
For use with an answering device.
The TAD answers every call and stores voice messages.
Fax messages are printed.

Apr 20, 2009 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Cannot receive faxes


What is the make and model?

Call the fax machine from a regular phone to see if it answers.

I think you have some sort of phone line problem.

Fax machine modems are good or bad, nothing in-between.

Mar 13, 2009 | Office Equipment & Supplies

1 Answer

Problem receiving faxes


your fax is in tad mode (telephone answering device) press the receive button (next to the start button) until you see fax only on the display this will correct the problem.if you have faxes in memory press the report key for reports, then opt.1 for help list
look for print fax

Jul 15, 2008 | Brother IntelliFAX 2800 Laser Fax

1 Answer

Brother 4100e Fax Problem - Caller ID won't work with Fax Machine


Usually, fax machines don't have caller ID capability.. If the sender's fax number appears on the faxes you receive, it's just that they have programmed it into their fax machine as a header.

Jun 29, 2008 | Brother IntelliFax-2820 Laser Fax

2 Answers

Pixma mx 310 fax auto


enter rx settings and select teleline as fax priority.

Mar 30, 2008 | Canon FAX-JX200

1 Answer

CANNOT RECEIVE A FAX


Slim1234,
          A multitude of problems might cause receive problems, and the User's Guide has no "receive Problems" section under troubleshooting - so here goes:

        If I had to guess right off the bat, your problem is probably
that the FAX is in "FAX Storage" mode, and is out of memory.
In this mode, it will print FAXes until it runs out of memory.
See problem "g" below.

   a. Voice mail active on the line - if voice mail and FAX-2820 are
       set to answer the line on the same number of rings, there's
       no way to know which will answer first.

   b. Voice mail active on line - if voice mail is set to answer in
       fewer rings than the FAX, then the FAX will always lose
       (but you'll have no problems Xmitting).

   c. Call Waiting active on the line - the call waiting "boop" will
       kill incoming FAXes (and outgoing FAXes too, but your
       personnel will retry the outging ones until they succeed
       and you may only hear complaints about incoming FAXes).

   d. Your FAX-2820 is set to "Manual" or "External TAD" mode.
       Reset it to "FAX only" or "FAX/Tel" mode (depending on
       your office use of the FAX telephone line).
       How to do this: Menu/Set,0,1 <up/down to select mode>
                              press Menu/Set.
   NOTE: your LCD display tells you your receive mode:
       Mine says "Sleep 22:08 Fax", telling me I'm in "FAX only"
       mode, and its 10:08 PM.

   e. You've set the FAX to RING DELAY - if so, the FAX
       must win. Setting ring delay to 00 tells the FAX to answer
       the line silently (an advantage for a busy MD's office).
       How to change this: Menu/Set,2,1,1
       Ref: FAX-2820 User's Guide p.4-2

   f. You dont have a shared (FAX/human) line set to
     "Easy Receive"; if someone answers the call and
      Easy Receive is off, then they need to press START on
      the fax machine front panel or dial *51 and hang up.
      How to change it: Menu/Set,2,1,3
      REF: Fax-2820 User's Guide p. 4-2

  g. You may be set up for "FAX storage."  In this mode, received
      FAXes will be stored (and printed) until you run out of
      memory (quickly done on a Brother FAX-2820), then you
      get nada (but sending FAXes still works).
      How to reset this: Menu/Set,2,5,1 <up/down>
      REF: Fax-2820 User's Guide p.6-2

  h. You may have set up FAX forwarding.  In this mode, sending
      FAXes will work fine, but all incoming FAXes willl be sent
      to another telephone number.
      How to turn it off: Menu/Set,2,5,1 <up/down>

      If this laundry list of (sending OK, Receiving dead) scenarios
 doesn't resolve the problem, email your FAX number to me
and we'll do some cross-country FAX debugging.

                                  Dave in tech support
                                  amityjones71@gmail.com
P.S.
      The above features may have been set remotely by a
   nefarious (or somewhat knowledgeable) individual - remember
   that a little knowledge is a dangerous thing (even for
   FAXes). See (extensive) remote programming instructions
   on p.6-6 of the User's Manual.

        To print out the caller ID list - and possibly find out the
   source of the remote programming:
   Menu/Set,2,0,3 <up/down to "print report">, Menu/Set,
    Start, <Caller ID report prints>, Stop/Exit
   Ref: Brother Fax-2820 User's Guide p.A-3

Dec 20, 2007 | Brother IntelliFax-2820 Laser Fax

5 Answers

Can't receive fax but can send


Call your cell phone from the fax machine and check the caller ID to make sure that it is the correct number for your fax machine. Next, call the fax machine from you cell phone, and make sure the fax machine rings. Problems like these are almost always a phone line issue, not the machine.

Don't forget to rate your solutions please.

Dec 03, 2007 | Sharp UX P200 Plain Paper Thermal transfer...

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