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Need NoviTech shredder customer service number or assistance

I have a NoviTech shredder that I purchased from Target about 2 years ago. The shredder just stopped working in the middle of shredding bills. I only had 2 sheets in there. It will go in reverse but makes a loud noise and will not shred anything. I don't see anything jammed or broken, so what do I do?

I've been trying to find a customer service number for NoviTech for over an hour with no luck. Are they out of business or bankrupt? Have they became another name, or company? Please someone help, I would be so appreciaitve, and please include a customer service number if available. Thanks

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  • Expert
  • 54 Answers

These are easy to take apart. Should be 4 screws maybe six. One might be behind a label. Just pull it apart and unclog the gears or cutters. Be careful not to cut yourself. Take pictures after shell is apart. That way you can unclog and put back together.

Posted on Apr 16, 2017

6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

SOURCE: My shredder stop shredding. has paper caught in it

Shredder drive gear is probably shredded - hard part to find or replace usually. Could mean a new shredder;-(

Posted on Sep 08, 2007

fellowesrep
  • 102 Answers

SOURCE: Techko SH2106PA

your blades have either become dull or have spread due to a jam or a broken mount on cutter if your in warranty contact manufacturer if not time to buy a new machine.

Posted on Mar 02, 2008

SOURCE: Shredder won't shred any more.

You might have broken the actual mechanism enabling it to move forward. To be honest, your easiest solution would be to buy another shredder rather than attempt repair if this is the case, they're so cheap now.

Posted on Mar 27, 2008

POCBM
  • 121 Answers

SOURCE: PowerShred C-220 will not shred automatically

OK lets try.
You likely have a photo sensor that detects the paper and it is dirty.
It is likely covered with paper dust (hopefully only on the outside)
Locate the sensor and wipe it off or just wipe the entire throat area.
WITH MACHINE OFF
Hope this helps

Posted on Mar 15, 2009

  • 45 Answers

SOURCE: Our shredder is making a loud, grinding noise.

simply try resetting the machine. unplugging it waiting for about 30 seconds then plugging it back in, also is the unit mounted properly on the unit? It might be one of the gears that is not broken...if you have a warranty now would be a good time to call them as they will fix or replace the part for the unit.

Posted on Apr 15, 2009

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