You can take the panel off the evaporator. (where the fan is in the freezer) locate the heating element and if it is a element made of same material as the your elemet in your oven then you can get a small gage of bailing wire and wrap it around the element five or six times and put the other end down the drain a ways. this should conduct the heat down the drain and prevent freezing of the drain the the backing up of drain water.
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here are lots of things that can cause cooling problems. One of the most common causes of poor cooling in a frost free refrigerator is a defrost system failure. In such a case one or the other compartment may appear to be keeping proper temperature but that too may change in a short period of time. The fridge compartment's temperature rise is usually (but not always) the first to be noticed. Frost" and "Ice"
There is a difference between "frost" (a white, snow-like substance) and "ice" (usually clear and solid). When referring to what is seen during an inspection, please keep this distinction in mind as the possible causes for each are often very different. The Defrost System
Inspecting the (usually rear) wall of the freezer compartment for a frost build up is necessary. (In the case of many GE top freezer models, check the freezer's bottom panel.) If there is a frost coating on it, it is often a sign of excessive frosting beneath it. Sometimes however the evaporator cover panel will actually need to be removed (see the illustration below) before an excessive frost build will visible.
The refrigeration system's evaporator (cooling) coil is usually in the freezer compartment. This evaporator will periodically frost over and have to be defrosted by means of a heating system. When the defrost heating system fails, the frost can accumulate to such a degree that airflow throughout the appliance is hampered. There may be just enough air circulation to cool the freezer section but that will eventually stop too.
To me This is on all Makes and models build up of frost means warmer humid air is entering into colder air this will cause a frost build up from entrance of warm air coming in so your looking at your air flow in all compartments of your ref,freezer so on.
blocked air will give false readings to sensors when compartment is asking for lower temp colder temp will be noticed.
bad or obstructed door seals door not closing properly
Follow your frost line it will point the way.
Classic symptom of: the connection passageway between the freezer and the fridge compartment has closed off - usually due to ice buildup - or something clogging/blocking the passageway. Your Refrigerator works by releasing cold air into only the freezer, then this cold air passes thru a passageway into the fridge compartment to cold (but not freeze) the fridge compartment contents. If this passageway is blocked, then just the freezer works, and cold air never makes it into the fridge compartment. In the old days, you'd be told to defrost your freezer, since the blockage was ALWAYS caused by frost buildup. Today, we have frost-free freezers, and your freezer may simply have too much stuff inside - there has to be some room to allow some air flow around items in the freezer, and whichever item is blocking the air passage to the fridge compartment - just move it away from the passageway opening.
I removed the freezer drawers removed back panel inside the freezer,and discovered that ice had built up around the vent which cools the fridge compartment once I melted this using a hair dryer put it back together and the fridge compartment works fine.
if there is frost present on the rear vertical wall of the freezer compartment then the defrost function is broken and needs to be repaired the freezer is like an ice block and yo get cooling up to the refridgerator compartment air has to be able to flow and that can't happen if the frost is not eliminated
Yes, I think you have a problem that can be fixed easily by a repair technician. The sound as you described it could have come from the air circulation fan in the freezer compartment striking ice. As the ice builds up it could have stopped the fan from rotating and air flow to the refrigerator compartment.
a defrost problem, is gonna cause excessive ice build up in hte frezzer lower compartment. for somereaon the hdefrost heater was not energized. most common reason is a bad defrost thermostat, clipped on one of hte evaporator coils has gone bad,