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On October 22, 2009 I ordered a Nintendo game, Brain Quest: Grades 3 & 4. It was sold by Big Games Vendor. I have yet to receive the item in question. I went on line to track the item and it shows it was delivered on Nov. 9, 2009. I went to my local post office and they said they do not have the item. I still do not have the nintendo game which is a Christmas gift. I am retired and live on a fixed income and can not afford to not receive items I have paid for. Please help. Gail Wright daroselady@aol.com

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Hi there Gail. First off, sorry that this happened to you. One thing you can do is write to eBay user Big Games Vendor and tell them what happened (that you never received your item). Sometimes they will be understanding and send you another of your item for free. I would do this before moving on to the next step. Make sure they had the correct address and so on.
If Big Games Vendor won't work out a deal with you, you need to file a complaint with eBay using this website: http://pages.ebay.com/help/buy/item-not-received.html
I hope this helps you!! Best of luck!

Posted on Feb 13, 2010

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