Question about GE GSS25JFPCC / GSS25JFPWW Side by Side Refrigerator

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I have a GE Refrigerator Model GSS25JFPHWW, SN AH209748 that will not dispense water or make ice. Water to the unit is turned on.

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  • Richard Bedwell May 11, 2010

    first make sure you have water coming to unit.

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

dididsaythat
  • 291 Answers

SOURCE: GE SIDE X SIDE Dispenser problem

Sound like maybe a dispenser board short... you could try taking of the top hidge cap on the freezer side unplug the power to the board there for 30 minustes or so plug back in and see if it can reset to default and try that before u have to change board

Posted on Aug 21, 2007

peyton32034
  • 410 Answers

SOURCE: GE ESS25XGMC WW Side by Side

its possible that your water tank has frozen up, try turning the refrig off and leave the doors open for about 10-15 mins and try it again. if that works just reset temp controls a little lower..

Posted on Dec 16, 2007

SOURCE: GE Refrigerator model #gss25sgress Water dispenser problem

What you describe was a common problem with this model and one that still pops up. Your refrig *might* qualify for an upgrade under terms of a program GE initiated a few years ago. Call 800-432-2737 first it might save you a service call

Posted on Jan 06, 2008

  • 1073 Answers

SOURCE: GE Arctica (PSS26NGSB) ice and water dispenser

need to call ge at 1800-386-1215 some of these sxs have a door insulation issue that they will either send replacement doors to an authorized service company to exchange at no cost to you or offer a rebate for a newer model. yours might be in this group
have your model and serial number out of the ref located in the refrigerator section, about 4-5 inches from the celing down the right side and call and see

Posted on Apr 12, 2008

  • 74 Answers

SOURCE: GE Profile Refrigerator Ice/Water dispenser not working

Check the connector at the bottom of the freezer door first , you should also be able to hear the micro switch click when you press the paddle

Posted on Aug 28, 2008

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2 Answers

My ice maker is working fine. My ice dispenser is working fine, There is no water from the water dispenser. When I push the button, I hear a click but no water.


I had this same issue with my GE refrigerator and figured out it is a common problem with these units. The water line freezes up near the dispenser panel. Fortunately, GE has an inexpensive solution, a water line heater, that fixes the problem with little work. Check out my blog post on my ge refrigerator water dispenser not working for complete details.

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I have a GE Refrigerator GSS22JFMD WW with a ice


The water supply in the recessed part of your door is frozen. very common with this model. You will need to turn unit off and with freezer door open use hairdryer on the area where water dispenses and on the recessed area as well. This is time consuming but only other remedy is to leave off and door open for 24 hours. hope this helps.

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I have the same problem with the same unit. I removed the ice tray and held the open door cut-off switch closed. I then pressed the lever to dispense ice. I hear a humm like power is getting to the motor but the motor is not turning. I hear a click like the selonid is engaging. I'm having to assume at this point it's the motor and I am going to go ahead and order a motor. I've found a motor for the unit at partselect.com for $65.54. Hope this helps you.

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turn freezer side to zero for 1 minute. press water dispenser

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need to call ge at 1800-386-1215 some of these sxs have a door insulation issue that they will either send replacement doors to an authorized service company to exchange at no cost to you or offer a rebate for a newer model. yours might be in this group
have your model and serial number out of the ref located in the refrigerator section, about 4-5 inches from the celing down the right side and call and see

Apr 12, 2008 | GE (PSS26MSRSS) Side by Side Refrigerator

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GE GSH22JSRE Refrigerator Ice / Water Dispensing Issue


I have the same issues as above, ice maker makes ice but will not dispence or give water,

when I push the lever to get anything the lights go out and the fans slows or stops until I let go of lever.

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has anybody else had this issue with this model?

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