My iPaq no longer will sync with either my home or work pc. I have done both a soft and a hard reset, neither of which have worked. It appears that activesync on my pda is not working. My cradle is ok as I've checked this out with a colleagues pda. Which will sync with my work pc as a guest. Is it Active sync on my pda that is the problem. Can you help?
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If you can't remember your passcode, you may have to do a hard reset(factory settings) if you have a sync folder on your computer, there is your backup. To do a hard reset: 1. Remove your iPAQ from the cradle, making sure that it's running on the internal battery power.
2. Use the stylus to press down the recessed reset button on the back or side of the iPAQ.
3. While the reset button is held down, press the On/Off button.
4. Release the reset button.
When you press the On/Off button again, your iPAQ turns on and all your files are gone. To avoid repeating this major disaster in the future, you should back up your iPAQ files on your desktop PC. Activesync will generate another folder,and you will have to rename your pocket pc. But once your past that point, open both folders and drad and drop into the new folder. Hope this helps.
Try hard reset: pressing and holding the calendar and iTask buttons and doing a soft reset for 2 seconds.
Hard resetting a WM 5 HX 4700 is to press and hold the Contacts and Mail buttons and
then doing a soft reset. The boot screen will popup with a message “To
perform a clean reset, which will clear all data in memory, press the
If that fails, try upgrading to wm 6 or wm 6.1 then downgrading afterwards.
I've upgraded from wm2003SE to wm6.1 alkor rc2.2 rom.
I also own an ipaq 4700 and experienced the same problem. Even after reloading the OS I continued to have this problem. I did buy it refurbished but I fear this may be a common hardware problem. From my research it would appear the battery is the most likelyculprit, I have not tried replacing mine but it may be worth a shot, if nothing else you have an extra battery which means less time at the charger :D