Question about Pure Digital Flip Mino Digital Camera

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I plug my Flip HD camcorder into my computer and nothing pops up on the screen so that I can install the software. I can't figure out how to install it because the instruction video says it will automatically show. I know it's plugged in because I can see on the flip screen that it's recharging but nothing appears on the computer screen

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Posted on Jan 02, 2017

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SOURCE: Flip Mino HD Screen Frozen

I had the same problem when it was brand new straight out of the box. Below is Pure Digital's (manufacturer of the Mino HD) response. This did solved my problem.

"Please ensure that you are gently touching the operational buttons on the camcorder rather than pressing them. Pressing too hard, or too rapidly in succession while waiting for a response, can desensitize the touch pad, requiring a reset of the camcorder.

If you find that the Mino has already frozen, we suggest resetting the camcorder.

To reset, simply take a pin and insert it into the reset hole within the camera’s tripod mount, wait five seconds before powering on, and then power on without touching any of the buttons on the back of the camcorder for an additional five seconds.

Please note that resetting the camcorder in this manner will not affect the videos resident on the camcorder; it will simply reset the screen and button sensitivity on the Mino.

Thank you,
Flip Video Support"

I hope this helps.

BTW my Mino HD has frozen twice now (I've had it for 2 hours total so far!) and the reset trick has fixed it both times. It seems to me the buttons are too sensitive or the computer program not the most stable. I hope this is the last of the problems!

Posted on Dec 20, 2008

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SOURCE: Flip Mino HD battery will not recharge

I panicked when I saw all these posts but the reset did work for me. Others say it doesn't but this first time at least, it did the trick. I stuck the end of a paper clip in the little hole in where the tripod mount is (it's further recessed than the mount itself). It doesn't seem like it fits, but it does. The minoHD was off, since by this time it wouldn't turn on. When I tried to turn it on again, it finally came on with the battery in the red zone. I recharged and it appears to be fine.

Posted on Apr 20, 2009

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I plug in my flip video and nothing happens except it charges...but thats all it does is charge. it wont open any software to download, my videos wont pop up


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Why on earth the book doesn't mention these steps is beyond me.

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Flip share video application unexpectedly quits


Solved - I had the same problem.

The original "Flip Video For PC" software that came preinstalled on my Flip worked fine. But after being nagged to "upgrade" to FlipShare, I experienced the same crash problem mentioned here. Even worse, the FlipShare installation nuked the original program files from the Flip!

In my case, I think my computer's processor did not meet the minimum system requirements of the newer FlipShare software. The original "Flip Video For PC" software requires a 2Ghz P4 or higher; the FlipShare software says it requires a dual-core 4Ghz or higher. So when the FlipShare software tries to load the ippvideodecoder.ax module on an under-powered processor, it just crashes. Bad design.

I bet that most of the people posting this same problem here have processors that are "borderline".

Anyway, here's how to get the original Flip Video software back and re-install it on your computer:

Disclaimer: I assume no responsibility if you screw up your Flip or lose your videos. I can only tell you this method worked for me.

1) Use Control Panel, Add/Remove Programs to uninstall FlipShare and 3vix.

2) Download "Flip Video For PC" v3.7 from here:
http://www.theflip.com/app/prius/37/update/

3) Follow the written instructions here for formatting your Flip and reinstalling the software:

http://www.youtube.com/watch?v=JYc8N3dmxhU

Important: this guy tells you how to back up any existing videos on your Flip BEFORE you format it.

After formatting, I had some initial trouble with the installation not finding my (empty) Flip. Here's a workaround: the installation creates a folder called "FlipVideo Updater Support Files", and within that a subfolder called "files_to_install". Copy the entire contents of that subfolder to the root of your Flip. Re-run the installation and it should now be recognized.

4) Bonus: once you've got the old software reinstalled and working, you may want to disable the annoying "Upgrade To FlipShare" nag screen that bugs you every time you run the software. Simply browse your Flip and delete the following file:

[drive letter]\System\VIEWER\PD\checkForUpdate.txt

No more nag screen!

I hope this info is helpful to those who experienced the same problem. Flip tech support people are absolutely clueless.

best,
JohnB

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