Question about Brother DCP-7020 All-In-One Laser Printer

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Brother DCP 7020 Keeps giving me the "Drum Error" Message

Brother DCP 7020 Keeps giving me the drum error message even after I have cleaned the corona wire and sprayed the dust out with air. I have even tried using a different toner cartridge, nothing seems to work to get rid of the error message. Perhaps the entire drum needs replaced?
Thanks!

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  • Brother Master
  • 1,447 Answers

Dear sir you see properly drum unite has a drum image sensor its demage so you change your copier drum unite, thanks.

Posted on Nov 22, 2009

  • Sazeed Computer
    Sazeed Computer Nov 30, 2009

    You must be replace not only drum but also full unite.

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1 Answer

My DCP 7020 printer keeps saying dust on the drum. Clean the corona wire. I did this several times and keep getting the same message.


If you have a knowledge in disassembling the drum assembly unit then do it their you can see some other parts to be cleaned but be careful for these are sensitive parts.
Steps:Carefully remove the lock both ends, then pull it up and start cleaning inside using an artist brush you can also remove each parts inside if yuo want to individally clean and see to it no toner powder left in the dust collector and assemble again with extra care. Good luck
Note: Dont use brushin OPC drum, best soft cloth instead

Jan 04, 2011 | Brother DCP-7020 All-In-One Laser Printer

1 Answer

Unable to print - error message: Clean Corona wire. Message returns even after cleaning wire


my pohto compy macine is not work now . Mo. no DCP-7030 , i rfill now toner error message is the clean the corona wire of drom unit a according front cover .

Nov 19, 2010 | Brother DCP-7030 Digital All-in-One Laser...

1 Answer

I have cleaned the drum but my printer won't work because it keeps saying Dust on Drum. do I ned to replace the drum?


You need to run that blue tab back and forth about 20 times to clean the drum corona, use canned air and blow out the area below the blue tab on the drum, wipe the metal contacts on each side of the drum, and if all that fails, you do need a new drum.

Jan 28, 2010 | Brother DCP-7020 All-In-One Laser Printer

1 Answer

Brother DCP 7020 display reads "Drum Error" and instructs me to clean corona wire which I did. I then bought a new drum and still get the same message.


You need to reset after a new drum, open the front door and press menu or options and it will ask if it's a new drum. after that if you still have the error, you may need a new power supply PCB.

Dec 29, 2009 | Brother DCP-7020 All-In-One Laser Printer

1 Answer

The Brother DCP 7020 printer displays error


back cover door switch is displace so it called back cover open.

Oct 12, 2009 | Brother DCP-7020 All-In-One Laser Printer

1 Answer

Newly set-up Brother color laser printer displays drum error.


The slides you are moving are for the drum units, you could try using canned air to blow in the same area that the sliders slide across, if that doesn't help you may need a new drum unit..

Aug 21, 2009 | Brother DCP-9040CN Laser Printer

1 Answer

Laser Printer Brother DCP-7020


If you open the front cover you will have a grey/black part which is easily removed from the machine. This is the toner/drum package, where the grey part is the drum unit. If you look on the right side on the part of the toner/drum package that would go furthest into the machine, you'll see the corona cleaner, which you should move among the line (left to right) 7-8 times or similar. This should clean the corona wire and solve the problem.
Just put the corona cleaner back to where it started and re-insert the toner/drum package into the machine again.

Jun 18, 2009 | Brother DCP-7020 All-In-One Laser Printer

1 Answer

How to resolve 'Dust on Drum' error on Brother DCP 7020?


"Drum error" is because there is dust or any thing like ink on the drum.
After I filled the toner with a other brand dry ink, I got this message.
I carefully checked the drum, I found there was some ink on the drum. So took off the toner part, washed the drum kit with the tap water. wait it dry. There is a rubber roller inside, it will take time to dry.
after the drum kit dry, I rolled the drum, there still something on the drum, I use a tissue paper cleared it.
put the toner back, insert it back to the printer. It is fixed.

Nov 25, 2008 | Brother DCP-7020 All-In-One Laser Printer

1 Answer

Drum change


The printers have a counter chip on the drum which tell you to change it (good or worn) at certain page counts. (that how they make money). Ofter you can chance the counter chip if you have the savvy. These can be found on ebay for about $6 or even cheap replacement drums and toners can be found there.

Apr 21, 2008 | Brother DCP-7020 All-In-One Laser Printer

2 Answers

"Dust on Drum" problem


try using canned air to clean the coruna chagre wire assy

Apr 16, 2008 | Brother IntelliFax-2820 Laser Fax

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