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I Have a lot of questions and it may be easier to call me. Don't worry I won't try to sell you anything!! My name is Jack Jr and I am a ceiling fan tech and troubleshoot / work on fans all day. I can be reached toll-free at Fan Man Lighting (1-866-600-3267). Some things I will ask you though is does the little indicator light on the transmitter come on when you press the light button? I would start by switching off the transmitter (the slide switch you mention), tugging the light pull chain, restoring power (with the slide switch) and then trying the light again. If this does not work I would like to know approximately how old is the fan? How many dipswitches does your wireless system use?. Where is the Receiver located in the fan? Don't worry, I can walk you through each of these questions and make educated guesses if you do not know. Also I will have some trouble shooting tips. Stay warm!
Controlling a ceiling fan/light using a wall switch causes the remote control to lose its memory. You will have to start all over at the beginning. Remove batteries from the remote, push all buttons to eliminate a stuck button as a cause, then reinstall batteries but do not push any button yet. Be sure all wall switches are off. Go to the power source for the fan/light (not the wall switch) and turn it off. Wait briefly, then turn on the power at the source again. Try remote operation. If successful, use only the remote to control operation. Forget about using the wall switches.
Try this. Remove power from the fan. Remove batteries from the remote. Press butttons on remote (might be stuck). Apply power to the fan. Install batteries in the remote and try all functions. If this doesn't work, the remote may be defective or the remote receiver may be defective. I can tell you from my own experience I have a ceiling fan that loses its mind whenever there is a power outage. Has to be reeducated from scratch
We have the same model and similar difficulties. We were told it's a bad antena. Not sure if there is anything we can do about this. Sometimes it works with the remotes, sometimes not. Always works with the wall switch, because that's wired.
mcdevito75 here, Generally the Ceiling fan motor is hooked up by-passing the wall switch but still to the hot laed going to the wall switch whlie the lights are hooked up to the hot lead after the wall switch, So without the remote, Manually operate your fan and lights. First with the wall switch off the fan should work and the lights no work. Now turn the fan off with the pull chain on the fan shroud close to the ceiling. Now turn wall switch on and lights should work with wall switch and the fan should also work. if so, re-program the remote or change the batteries or even re--place the remote.
If you have a remote for the fan and light, then it makes sense that only one wall switch operates as a master switch. Then as far as why the remote doesn't operate the lower light, the question I would have is whether the remote you have for the new fan came with it or not? If the remote you have has a button for the upper light and a button for the lower light, then you need to make sure that the reciever in the fan has wires for both lights. On the receiver there should be a black and white for the power and neutral coming from the switch. Then there will be a white wire for the neutral to the fan, a black wire going to the fan, and probably a blue wire for one of the lights. If there is another wire on that reciever (it may be orange or some other color) that would be the wire for the other light. That would be simple... four wires from the fan to four wires coming off the reciever. What you might have is four wires coming from the fan, and three wires (other than the black and white which connect to the wires from the switch) coming from your reciever. The way around that is to connect the two lighting wires from the fan to the one lighting wire from the reciever. Then when you press one of the light buttons on the remote, the upper and lower lights will always come on together. The other possibility is that there is a problem with the lower light kit itself. I would first check the wiring inside the canopy of the fan where the receiver most likely is.
I had this same problem (sort of) - my daughter lost the remote to our fan and it would not work from the wall switch. What you have to do is go up to where your fan is connected to the ceiling, slide the canopy down, and remove the remote transmitter. Then just rewire the fan normally - white to white, black and blue to black, and the ground wires together. Turn on the power and your fan light should work with the wall switch. You will have to pull the cord for the fan to work.
Do not use the factory default position in either fan. Double check the dip switches, and make sure they are the same for each individual receiver and remote.Different codes for each. Dip switches are the oppsite direction in the remote for some reason?