Question about Nortel Norstar 16-Line PBX Speakerphone

1 Answer

I have a Norstar CICS system, and the handset for the System Coordinator is missing. I'm guessing our password is the default, but how can I get into the system when none of the other handsets allow me to use System Coordinator features?

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  • mrankovic Nov 17, 2009

    Carl

    Thanks for your reply. I think I have the right kind of handsets around here, but being an entire novice with phone systems, my perception is that the actual handset that was x222 in this case was the one that was allowed to enter System Coordinator features, and I don't know how to give another handset that right. Any thoughts?

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  • Nortel Master
  • 2,460 Answers

If you don't have a 7310 or greater phone, then you need to get one. I would imagine you can buy one for under $100.

Carl

Posted on Nov 17, 2009

  • Carl Navarro
    Carl Navarro Nov 17, 2009

    You can enter programming from *any* port, it just needs to be the proper phone.



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1 Answer

Reset Admin password NorStar T7316E Corded phone?


You NEED to get SYSTEM documents (Hard Copy or CD)
for NORTEL NORSTAR CICS before TAMPERING ...URL posted below...

Found on page 24:
Default Password Code is "admin" on your phone dial... Done by pressing 23646 on your phone dial...

Time feature is accessed by inputting **8463 = (**TIME)

Hope this helps...

(CAUTION: read & understand BEFORE programming)

http://phone.manualsonline.com/manuals/mfg/nortel_networks/compact_ics_61_system_coordinator.html?p=24

Feb 03, 2016 | NorStar T7316E Corded Phone

1 Answer

We have lost power a couple times this week and our system had reset, losing our third line and voicemail greeting will not prompt when suppose to. We still have out greeting, it is just not picking up.


What type of System is it? Norstar systems default to 2 lines if they loose memory (which isn't supposed to happen). That being said, I recently had had to replace an old Norstar 616 that would not hold memory after a power outage. I took the KSU apart and could not find any internal battery to replace. I'm guessing some kind of capacitor ?? In any case the system had to be replaced. Bill C. www.dyna-tech.us We also do remote programming on Norstar CICS ans MICS.

Mar 26, 2010 | NorStar M7310 Corded Phone

2 Answers

Toggling between greeting 1 and greeting 2


Hi, what do you want to change? What feature is programmed on the button?

"EACH OF THESE CODES ARE PRECEDED WITH THE ""FEATURE" " KEY"

**CONFIG NORSTAR CONFIGURATION PROGRAMMING (INSTALLER)
**SCPLUS NORSTAR SYSTEM COORDINATOR PLUS PROGRAMMING
(CICS AND ICS 2.0+)
**ADMIN NORSTAR ADMINISTRATIVE PROGRAMMING (SYS Coordinator)
**BASIC NORSTAR BASIC PROGRAMMING (CICS & ICS S.0+)
**SET NORSTAR SET PROFILE
**LINE NORSTAR LINE PROFILE
**USER NORSTAR USER PREFERENCES (CICS & ISC 2.0+)
**TIME NORSTAR TIME AND DATE (CICS & ICS 2.0+)
*0 BUTTON INQUIRY
*1 FEATURE KEY EXTERNAL AUTODIAL
*2 FEATURE KEY INTERNAL AUTODIAL
*3 FEATURE KEY PROGRAMMING
*4 PERSONNEL SPEED DIAL
*501 SELECT ENGLISH
*502 SELECT FRENCH
*503 SELECT SPANISH
*6 RING TYPE
*7 DISPLAY CONTRAST ADJUST
*80 RING VOLUME ADJUST
*81 MOVE LINE KEYS
*82 DIAL MODES
*831 AA ON/OFF (CICS)
*832 CCR ON/OFF (CICS)
*833 AA/CCR RECORDING MAINTENANCE (CICS)
*84 AUTO LOG OPTIONS
*85 CALL LOG PASSWORD
*89 PROGRAMMED RELEASE
*9 RUN/STOP
0 SYSTEM SPEED DIAL
1 SEND MESSAGE
#1 SEND MESSAGE CANCEL
2 RING AGAIN
#2 RING AGAIN CANCEL
3 CONFERENCE / TRANSFER
#3 CONFERENCE SPLIT
4 CALL FORWARD
#4 CALL FORWARD CANCEL
5 LAST NUMBER REDIAL
60 PAGE GENERAL
61X PAGE INTERNAL ZONE (1-6)
62 PAGE EXTERNAL
63X PAGE INTERNAL ZONE (1-6) PLUS EXTERNAL
64 LINE POOLS
65 MESSAGE REPLY
#65 MESSAGE REPLY CANCEL
66 VOICE CALL
67 SAVED NUMBER
68 RESTRICTION /COS OVERRIDE
69 PRIORITY CALL
70 CALL TRANSFER (BLIND)
71 LINK (HOOK FLASH)
72 TIMED RELEASE
74 CALL PARK
75 GROUP CALL PICKUP
76 DIRECTED CALL PICKUP
77 CALL DURATION TIMER
78 PAUSE
79 EXCLUSIVE HOLD
800 TRUNK ANSWER
801 CALL QUEUING
802 GROUP LISTENING
803 SHOW TIME
804 WAIT FOR DIAL TONE
805 TEST SETS (2.0)
806 HIDE DISPLAY
808 LONG TONES
810 MAKE BUSY
811 CALL INFORMATION
812 ENTER CALL LOG
813 LOG IT
815 AUTO BUMPING
817 IRAD TRANSFER (CICS ONLY)
819 OUTGOING NAME AND NUMBER BLOCKING (4.1)
#819 CANCEL OUTGOING NAME AND NUMBER BLOCKING
82 CAMP ON
83 PRIVACY CONTROL
84 LINE REDIRECTON
#84 CANCEL LINE REDIRECTION
85 DO NOT DISTURB
#85 CANCEL DO NOT DISTURB
86 BACK GROUND MUSIC
#86 CANCEL BACKGROUND MUSIC
87 "SERVICE MODES (DR-3,4,5)"
#87 CANCEL SERVICE MODES
870 SHOW SERVICE MODES (CICS)
871 EXTENDED RINGING (ICS)
#871 CANCEL EXTENDED RINGING
872 ALTERNATIVE RESTRICTIONS
#872 CANCEL ALTERNATIVE RESTRICTIONS
873 ALTERNATIVE ROUTING
#873 CANCEL ALTERNATIVE ROUTING
88 VOICE CALL DENY
#88 CANCEL VOICE CALL DENY

FEATURE 900 CODES ARE USED FOR OPTIONAL EQUIPMENT SUCH AS:
"VOICE MAIL, ACD, DIAL BY NAME, DOOR PHONE, ETC."
THE FOLLOWING ARE SOME COMMON USAGES:
9** "RAD PROGRAMMING (RAD 2, FASTRAD)"
9*0 RAD TRANSFER (ALL BUT CICS IRAD'S)
9*1 CHECK FEATURE CODES FOR VOICE MAIL
9*2 SMDR Admin
9*3 LOGGER TIME STAMP
9*3 VMI Codes(this was on an 8x24, came up on this code rather than F9*9)
9*4 NORSTAR DOOR PHONE PROGRAMMING
9*5 FLASH LOW RANGE CHECK FEATURE CODES
9*7 ACD ADMIN MAINTENANCE SESSION
9*9 VOICE MAIL INTERFACE (VMI) CODES
900 SMDR,enter an account number to be logged with the call
901 ACD LOGIN
901 VMI Admin
902 ACD UNAVAILABLE
903 VOICE MAIL HIGH/LOW RANGE SELECTION (DISABLED AFTER USE)
903 ACD CANCEL WRAP
904 ACD HELP
904 FLASH ACD LOW RANGE LOGIN/OUT
905 ACD CATEGORIZE
905 FLASH LOW RANGE DN IDENTIFIER
906 ACD RECORD CALL
906 FLASH LOW RANGE VM TRANSFER
907 FLASH LOW RANGE VM INTERRUPT
908 STAR TEXT (OBSOLETE)
908 FLASH ACD LOW RANGE BUSY MODE
909 ACD ANN. MAINTENANCE
909 FLASH ACD LOW RANGE QUEUE STATUS
910 FLASH LOW RANGE LEAVE MESSAGE
911 FLASH LOW RANGE OPEN MAILBOX
912 FLASH LOW RANGE OPERATOR CONTROL
913 ACD CALLS QUEUED
913 FLASH LOW RANGE SYSTEM ADMIN LOGIN
915 NORSTAR VOICE MAIL 2ND LEVEL ACCESS (PSWD=ACCESS2)
920 ACD ADMIN SESSION
921 ACD ROUTING SESSION DAY/NIGHT
922 ACD ADMIN STATISTICS SESSION
923 ACD GROUP STATISTICS SESSION
960 DIAL BY NAME (CINTECH NSVM OPTION)
961 DIAL BY NAME ADMIN (PSWD=1234)
980 VM SEND MSG TO ANOTHER MAILBOX
981 VM LOG INT MAILBOX
982 VM OPERATOR STATUS(PSWD=OPERATOR(67372867))
983 VM ADMIN PROGRAMMING (PSWD=1020000)
983 VM SOFTWARE LEVEL(LOGIN THEN OPTION 9)
984 VM TIME AND DATE(STARTALK Pswd=1020000)
984 AUTO FOREWARD TO VMAIL(NSVM4.0)
984 FLASH ACD LOGIN/OUT
985 "VOICE MAIL DN INQUIRY(RESET VM ADMIN PSWD 9,73738767793)"
986 VOICE MAIL TRANSFER
987 VOICE MAIL INTERRUPT
988 VOICE ACTIVATED NAME DIALING (NSVM 4.0)
988 FLASH ACD BUSY MODE
989 RECORD CALL (NSVM 4.0)
989 FLASH ACD QUEUE STATUS

Mar 11, 2010 | NorStar M7310 Corded Phone

1 Answer

How do I program the speaker to work?


You have lost system programming. Unless you are well versed in getting into your system with the installer password, you need to call a Nortel service tech. The older systems have a battery backing up the memory and when it dies, your system crashes. It's really obvious, because it goes back to the default of only 2 lines working and all the buttons become defaulted.

Entire systm programming is beyond the scope of this forum. I do have a CICS programming sequence on my website http://www.public.carl.airpost.net/Nortel/CICS_Programming.pdf
It would be unlikely that your system is a CICS, but this is an idea of where the programs are and what level you need to access them.

Carl

Dec 08, 2009 | NorStar M7310 Corded Phone

1 Answer

Handset STILL wont ring


Pretending that you have the right System Admin code and are using a CICS, here's the chart. If you don't have the right password, you won't see the prompt.

http://public.carl.airpost.net/Nortel/CICS_Programming.pdf

Carl

Jul 03, 2009 | NorStar Meridian M7310 Phone

1 Answer

Where can i find instructions for using features Norstar M7031


The feature codes will not help you troubleshoot the system at all. But here you go:


"EACH OF THESE CODES ARE PRECEEDED WITH THE ""FEATURE" " KEY"

**CONFIG NORSTAR CONFIGURATION PROGRAMMING (INSTALLER)
**SCPLUS NORSTAR SYSTEM COORDINATOR PLUS PROGRAMMING
(CICS AND ICS 2.0+)
**ADMIN NORSTAR ADMINISTRATIVE PROGRAMMING (SYS Coordinator)
**BASIC NORSTAR BASIC PROGRAMMING (CICS & ICS S.0+)
**SET NORSTAR SET PROFILE
**LINE NORSTAR LINE PROFILE
**USER NORSTAR USER PREFERENCES (CICS & ISC 2.0+)
**TIME NORSTAR TIME AND DATE (CICS & ICS 2.0+)
*0 BUTTON INQUIRY
*1 FEATURE KEY EXTERNAL AUTODIAL
*2 FEATURE KEY INTERNAL AUTODIAL
*3 FEATURE KEY PROGRAMMING
*4 PERSONNEL SPEED DIAL
*501 SELECT ENGLISH
*502 SELECT FRENCH
*503 SELECT SPANISH
*6 RING TYPE
*7 DISPLAY CONTRAST ADJUST
*80 RING VOLUME ADJUST
*81 MOVE LINE KEYS
*82 DIAL MODES
*831 AA ON/OFF (CICS)
*832 CCR ON/OFF (CICS)
*833 AA/CCR RECORDING MAINTENANCE (CICS)
*84 AUTO LOG OPTIONS
*85 CALL LOG PASSWORD
*89 PROGRAMMED RELEASE
*9 RUN/STOP
0 SYSTEM SPEED DIAL
1 SEND MESSAGE
#1 SEND MESSAGE CANCEL
2 RING AGAIN
#2 RING AGAIN CANCEL
3 CONFERENCE / TRANSFER
#3 CONFERENCE SPLIT
4 CALL FORWARD
#4 CALL FORWARD CANCEL
5 LAST NUMBER REDIAL
60 PAGE GENERAL
61X PAGE INTERNAL ZONE (1-6)
62 PAGE EXTERNAL
63X PAGE INTERNAL ZONE (1-6) PLUS EXTERNAL
64 LINE POOLS
65 MESSAGE REPLY
#65 MESSAGE REPLY CANCEL
66 VOICE CALL
67 SAVED NUMBER
68 RESTRICTION /COS OVERRIDE
69 PRIORITY CALL
70 CALL TRANSFER (BLIND)
71 LINK (HOOK FLASH)
72 TIMED RELEASE
74 CALL PARK
75 GROUP CALL PICKUP
76 DIRECTED CALL PICKUP
77 CALL DURATION TIMER
78 PAUSE
79 EXCLUSIVE HOLD
800 TRUNK ANSWER
801 CALL QUEUING
802 GROUP LISTENING
803 SHOW TIME
804 WAIT FOR DIAL TONE
805 TEST SETS (2.0)
806 HIDE DISPLAY
808 LONG TONES
810 MAKE BUSY
811 CALL INFORMATION
812 ENTER CALL LOG
813 LOG IT
815 AUTO BUMPING
817 IRAD TRANSFER (CICS ONLY)
819 OUTGOING NAME AND NUMBER BLOCKING (4.1)
#819 CANCEL OUTGOING NAME AND NUMBER BLOCKING
82 CAMP ON
83 PRIVACY CONTROL
84 LINE REDIRECTON
#84 CANCEL LINE REDIRECTION
85 DO NOT DISTURB
#85 CANCEL DO NOT DISTURB
86 BACK GROUND MUSIC
#86 CANCEL BACKGROUND MUSIC
87 "SERVICE MODES (DR-3,4,5)"
#87 CANCEL SERVICE MODES
870 SHOW SERVICE MODES (CICS)
871 EXTENDED RINGING (ICS)
#871 CANCEL EXTENDED RINGING
872 ALTERNATIVE RESTRICTIONS
#872 CANCEL ALTERNATIVE RESTRICTIONS
873 ALTERNATIVE ROUTING
#873 CANCEL ALTERNATIVE ROUTING
88 VOICE CALL DENY
#88 CANCEL VOICE CALL DENY

FEATURE 900 CODES ARE USED FOR OPTIONAL EQUIPMENT SUCH AS:
"VOICE MAIL, ACD, DIAL BY NAME, DOOR PHONE, ETC."
THE FOLLOWING ARE SOME COMMON USAGES:
9** "RAD PROGRAMMING (RAD 2, FASTRAD)"
9*0 RAD TRANSFER (ALL BUT CICS IRAD'S)
9*1 CHECK FEATURE CODES FOR VOICE MAIL
9*2 SMDR Admin
9*3 LOGGER TIME STAMP
9*3 VMI Codes(this was on an 8x24, came up on this code rather than F9*9)
9*4 NORSTAR DOOR PHONE PROGRAMMING
9*5 FLASH LOW RANGE CHECK FEATURE CODES
9*7 ACD ADMIN MAINTENANCE SESSION
9*9 VOICE MAIL INTERFACE (VMI) CODES
900 SMDR,enter an account number to be logged with the call
901 ACD LOGIN
901 VMI Admin
902 ACD UNAVAILABLE
903 VOICE MAIL HIGH/LOW RANGE SELECTION (DISABLED AFTER USE)
903 ACD CANCEL WRAP
904 ACD HELP
904 FLASH ACD LOW RANGE LOGIN/OUT
905 ACD CATEGORIZE
905 FLASH LOW RANGE DN IDENTIFIER
906 ACD RECORD CALL
906 FLASH LOW RANGE VM TRANSFER
907 FLASH LOW RANGE VM INTERRUPT
908 STAR TEXT (OBSOLETE)
908 FLASH ACD LOW RANGE BUSY MODE
909 ACD ANN. MAINTENANCE
909 FLASH ACD LOW RANGE QUEUE STATUS
910 FLASH LOW RANGE LEAVE MESSAGE
911 FLASH LOW RANGE OPEN MAILBOX
912 FLASH LOW RANGE OPERATOR CONTROL
913 ACD CALLS QUEUED
913 FLASH LOW RANGE SYSTEM ADMIN LOGIN
915 NORSTAR VOICE MAIL 2ND LEVEL ACCESS (PSWD=ACCESS2)
920 ACD ADMIN SESSION
921 ACD ROUTING SESSION DAY/NIGHT
922 ACD ADMIN STATISTICS SESSION
923 ACD GROUP STATISTICS SESSION
960 DIAL BY NAME (CINTECH NSVM OPTION)
961 DIAL BY NAME ADMIN (PSWD=1234)
980 VM SEND MSG TO ANOTHER MAILBOX
981 VM LOG INT MAILBOX
982 VM OPERATOR STATUS(PSWD=OPERATOR(67372867))
983 VM ADMIN PROGRAMMING (PSWD=1020000)
983 VM SOFTWARE LEVEL(LOGIN THEN OPTION 9)
984 VM TIME AND DATE(STARTALK Pswd=1020000)
984 AUTO FOREWARD TO VMAIL(NSVM4.0)
984 FLASH ACD LOGIN/OUT
985 "VOICE MAIL DN INQUIRY(RESET VM ADMIN PSWD 9,73738767793)"
986 VOICE MAIL TRANSFER
987 VOICE MAIL INTERRUPT
988 VOICE ACTIVATED NAME DIALING (NSVM 4.0)
988 FLASH ACD BUSY MODE
989 RECORD CALL (NSVM 4.0)
989 FLASH ACD QUEUE STATUS

Dec 08, 2008 | NorStar M7310 Corded Phone

1 Answer

Problems with norstar m7310 corded phone do not disturb feature


What do you want to change? What feature is programmed on the button?

"EACH OF THESE CODES ARE PRECEEDED WITH THE ""FEATURE" " KEY"

**CONFIG NORSTAR CONFIGURATION PROGRAMMING (INSTALLER)
**SCPLUS NORSTAR SYSTEM COORDINATOR PLUS PROGRAMMING
(CICS AND ICS 2.0+)
**ADMIN NORSTAR ADMINISTRATIVE PROGRAMMING (SYS Coordinator)
**BASIC NORSTAR BASIC PROGRAMMING (CICS & ICS S.0+)
**SET NORSTAR SET PROFILE
**LINE NORSTAR LINE PROFILE
**USER NORSTAR USER PREFERENCES (CICS & ISC 2.0+)
**TIME NORSTAR TIME AND DATE (CICS & ICS 2.0+)
*0 BUTTON INQUIRY
*1 FEATURE KEY EXTERNAL AUTODIAL
*2 FEATURE KEY INTERNAL AUTODIAL
*3 FEATURE KEY PROGRAMMING
*4 PERSONNEL SPEED DIAL
*501 SELECT ENGLISH
*502 SELECT FRENCH
*503 SELECT SPANISH
*6 RING TYPE
*7 DISPLAY CONTRAST ADJUST
*80 RING VOLUME ADJUST
*81 MOVE LINE KEYS
*82 DIAL MODES
*831 AA ON/OFF (CICS)
*832 CCR ON/OFF (CICS)
*833 AA/CCR RECORDING MAINTENANCE (CICS)
*84 AUTO LOG OPTIONS
*85 CALL LOG PASSWORD
*89 PROGRAMMED RELEASE
*9 RUN/STOP
0 SYSTEM SPEED DIAL
1 SEND MESSAGE
#1 SEND MESSAGE CANCEL
2 RING AGAIN
#2 RING AGAIN CANCEL
3 CONFERENCE / TRANSFER
#3 CONFERENCE SPLIT
4 CALL FORWARD
#4 CALL FORWARD CANCEL
5 LAST NUMBER REDIAL
60 PAGE GENERAL
61X PAGE INTERNAL ZONE (1-6)
62 PAGE EXTERNAL
63X PAGE INTERNAL ZONE (1-6) PLUS EXTERNAL
64 LINE POOLS
65 MESSAGE REPLY
#65 MESSAGE REPLY CANCEL
66 VOICE CALL
67 SAVED NUMBER
68 RESTRICTION /COS OVERRIDE
69 PRIORITY CALL
70 CALL TRANSFER (BLIND)
71 LINK (HOOK FLASH)
72 TIMED RELEASE
74 CALL PARK
75 GROUP CALL PICKUP
76 DIRECTED CALL PICKUP
77 CALL DURATION TIMER
78 PAUSE
79 EXCLUSIVE HOLD
800 TRUNK ANSWER
801 CALL QUEUING
802 GROUP LISTENING
803 SHOW TIME
804 WAIT FOR DIAL TONE
805 TEST SETS (2.0)
806 HIDE DISPLAY
808 LONG TONES
810 MAKE BUSY
811 CALL INFORMATION
812 ENTER CALL LOG
813 LOG IT
815 AUTO BUMPING
817 IRAD TRANSFER (CICS ONLY)
819 OUTGOING NAME AND NUMBER BLOCKING (4.1)
#819 CANCEL OUTGOING NAME AND NUMBER BLOCKING
82 CAMP ON
83 PRIVACY CONTROL
84 LINE REDIRECTON
#84 CANCEL LINE REDIRECTION
85 DO NOT DISTURB
#85 CANCEL DO NOT DISTURB
86 BACK GROUND MUSIC
#86 CANCEL BACKGROUND MUSIC
87 "SERVICE MODES (DR-3,4,5)"
#87 CANCEL SERVICE MODES
870 SHOW SERVICE MODES (CICS)
871 EXTENDED RINGING (ICS)
#871 CANCEL EXTENDED RINGING
872 ALTERNATIVE RESTRICTIONS
#872 CANCEL ALTERNATIVE RESTRICTIONS
873 ALTERNATIVE ROUTING
#873 CANCEL ALTERNATIVE ROUTING
88 VOICE CALL DENY
#88 CANCEL VOICE CALL DENY

FEATURE 900 CODES ARE USED FOR OPTIONAL EQUIPMENT SUCH AS:
"VOICE MAIL, ACD, DIAL BY NAME, DOOR PHONE, ETC."
THE FOLLOWING ARE SOME COMMON USAGES:
9** "RAD PROGRAMMING (RAD 2, FASTRAD)"
9*0 RAD TRANSFER (ALL BUT CICS IRAD'S)
9*1 CHECK FEATURE CODES FOR VOICE MAIL
9*2 SMDR Admin
9*3 LOGGER TIME STAMP
9*3 VMI Codes(this was on an 8x24, came up on this code rather than F9*9)
9*4 NORSTAR DOOR PHONE PROGRAMMING
9*5 FLASH LOW RANGE CHECK FEATURE CODES
9*7 ACD ADMIN MAINTENANCE SESSION
9*9 VOICE MAIL INTERFACE (VMI) CODES
900 SMDR,enter an account number to be logged with the call
901 ACD LOGIN
901 VMI Admin
902 ACD UNAVAILABLE
903 VOICE MAIL HIGH/LOW RANGE SELECTION (DISABLED AFTER USE)
903 ACD CANCEL WRAP
904 ACD HELP
904 FLASH ACD LOW RANGE LOGIN/OUT
905 ACD CATEGORIZE
905 FLASH LOW RANGE DN IDENTIFIER
906 ACD RECORD CALL
906 FLASH LOW RANGE VM TRANSFER
907 FLASH LOW RANGE VM INTERRUPT
908 STAR TEXT (OBSOLETE)
908 FLASH ACD LOW RANGE BUSY MODE
909 ACD ANN. MAINTENANCE
909 FLASH ACD LOW RANGE QUEUE STATUS
910 FLASH LOW RANGE LEAVE MESSAGE
911 FLASH LOW RANGE OPEN MAILBOX
912 FLASH LOW RANGE OPERATOR CONTROL
913 ACD CALLS QUEUED
913 FLASH LOW RANGE SYSTEM ADMIN LOGIN
915 NORSTAR VOICE MAIL 2ND LEVEL ACCESS (PSWD=ACCESS2)
920 ACD ADMIN SESSION
921 ACD ROUTING SESSION DAY/NIGHT
922 ACD ADMIN STATISTICS SESSION
923 ACD GROUP STATISTICS SESSION
960 DIAL BY NAME (CINTECH NSVM OPTION)
961 DIAL BY NAME ADMIN (PSWD=1234)
980 VM SEND MSG TO ANOTHER MAILBOX
981 VM LOG INT MAILBOX
982 VM OPERATOR STATUS(PSWD=OPERATOR(67372867))
983 VM ADMIN PROGRAMMING (PSWD=1020000)
983 VM SOFTWARE LEVEL(LOGIN THEN OPTION 9)
984 VM TIME AND DATE(STARTALK Pswd=1020000)
984 AUTO FOREWARD TO VMAIL(NSVM4.0)
984 FLASH ACD LOGIN/OUT
985 "VOICE MAIL DN INQUIRY(RESET VM ADMIN PSWD 9,73738767793)"
986 VOICE MAIL TRANSFER
987 VOICE MAIL INTERRUPT
988 VOICE ACTIVATED NAME DIALING (NSVM 4.0)
988 FLASH ACD BUSY MODE
989 RECORD CALL (NSVM 4.0)
989 FLASH ACD QUEUE STATUS

Dec 02, 2008 | NorStar M7310 Corded Phone

1 Answer

System Coordinator Password Reset


Press "Feature 985" - this will show the voicemail extension. Dial "9" and it will prompt you for a password. Using the dialpad, dial "RESETSMPSWD". This will change it back to the default of "0000".

Good Luck!

Mar 31, 2008 | Nortel Norstar 16-Line PBX Speakerphone

1 Answer

Nortel norstar


ON NORTEL DO A FEATURE 983 PASSWORD IS GOING TO BE 120000 AND THAT WILL PROMPT YOU THRU RESETING THE PASSWORD IF THAT DOES NOT WORK DO A FEATURE 985 PRESS 9THEN TYPE IN (RESET SM ) THEN TYPE IN (PSWD) AND IT WILL GO BACK TO DEFAULT . PS THE SM STANDS FOR SYSTEM MANAGER

Jan 25, 2008 | Nortel Norstar 16-Line PBX Speakerphone

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